I paid for express shipping and insurance, but the package never arrived. The management (Moti) promised priority handling but completely disappeared. Even the Better Business Bureau (BBB) closed my... See more
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See what reviewers are saying
Received my 5 packages. Spoke to the manager at the storage who explained to me the situation the company got into due to covid and the wars which made things difficult for them to execute while deali... See more
longtime customer of this business - it is gone now. Waiting for my package for 3 months, not believe it will arrive. Customer support not answering, tracking numbers or item status do not reflect re... See more
This company accepts your goods in New Jersey and your credit card payments and steals all of it. The occasionally send an apologetic email, but shipments are not delivered. If you paid them recently... See more
Company details
Information provided by various external sources
משלוחים מארה"ב לישראל זה USHOPS. שירות הלוגיסטיקה והשילוח ליבוא אישי מארה"ב המשתלם ביותר! פתרונות ליבוא אישי, קניות בכל אתר אמריקאי! היכנסו לאתר עכשיו >>>
Contact info
Mundet Place 471, 07205, Hillside, United States
- ushops.co.il
1.9
Poor
33 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Stay clear
The packages don't arrive (its been more than a month). There is no customer service - phone/email/whatsapp are disconncted.
January 30, 2024
Unprompted review
worst experience ever delivering iPhone
It took around 2 months for my iPhone15 to arrive from the US to Israel.. Needless to say it was faster to wait for the iPhone to arrive in the Israeli stores and buy it here 😡
Their customer service or the worst you will ever meet… and the excuse of “war days” does not cover when all the rest of deliveries I had from the companies were flawless
They don’t give you a phone to call to a representative… they closed their what’s app service… and they just use emails!! And it takes them 3-7 days to respond !
November 15, 2023
Unprompted review
great service
great service! Worked with them before, wasn't great and recently I guess they did some branding changes so worked really well for me
October 3, 2023
Unprompted review
Bad service
Bad service, very slow.
I ordered shoes, the charged me for 39$, instead of 20$.
Low level tricks, wont use them again.
October 5, 2023
Unprompted review
Don't even think to work with them
Don't even think to work with this company. Bunch of liars .
i send medicine from Malaysia to holand and than to send to israel .in holland the parcell was send to the adress 3 times -nobody there . they left notes nobody use them
the phone number there is not connected and when i asked for telephone number to to schedule the arival
they said " no phone number" the parceel was send back to Malaysia
i told them its a medicine for cancer -and they didnt gave phone number
August 1, 2023
Unprompted review
Don't even think to work with Ushops!…
Don't even think to work with this company. Bunch of liars and thiefs.
July 17, 2023
Unprompted review
Worst customer service in years
Worst customer service I experienced in years.
They used to have a phone number, then switched to WhatsApp, and now shut it down because all the parcels are stuck for a month.
No one to talk to, PLEASE BEWARE!!!
August 29, 2023
Unprompted review
I would give 0 rating if I could!
March 6, 2023
Unprompted review
Bad Customer Service!!
Their customer service is beyond bad! It's not that easy to get in touch with them and when you do, their agent ignores you!
All I wanted was for them to fix the issue with my email cause I did not get any updates about my packages and all my requests are being ignored! They just don't give a f*** I guess.
The delivery service is super fast and very user friendly though..
December 3, 2022
Unprompted review
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