USLegalWills.com Reviews 

892
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the user experience exceptionally easy and straightforward, making the process of creating important documents a joy. The website's user-friendly design and clear navigation were appreciated. The product is comprehensive, addressing various needs and providing peace of mind, with instructions consistently praised for being easy to follow and free of confusing legal jargon. However, some customers noted occasional confusion or difficulty with specific parts of the process, such as managing multiple documents or navigating certain sections.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the platform easy to... See more

Website

Reviewers highlight positive aspects of the website, consistently praising its ease of navigation and... See more

Instructions

Customers had positive experiences with instructions, finding them easy to follow and understand. Reviewers... See more

Service

Consumers find service to be ambiguous, with many reviewers satisfied with the service, finding it good,... See more

Product

People report positive experiences with the product, finding it easy to understand and use for important life... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been dreading this job and was totally floored how easy and informational you made it, so much so I bought and gave 4 more as gifts to my family! These are important life responsibilities we... See more

Company replied

Rated 5 out of 5 stars

I have been using USLegalWills for years. I purchased the life membership and it was worth it. Over the years, I have been able to update my estate documents as my circumstances changes. There are... See more

Rated 5 out of 5 stars

I recently went through a divorce and needed to update my will. My attorney also represented my former husband with the prenup he desired so did not want to assist me. I turned to USLegalWills to upda... See more

Rated 5 out of 5 stars

I used USLegalWills to update my Will, Power of Attorney for Finances and Power of Attorney for Health Care after a recent divorce. The online forms are easy to complete and their customer service was... See more


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

Created in 2003, USLegalWills.com is one of the country's leading Will writing services. For just $39.95, and in about 20 minutes, you can create your legal Last Will and Testament. A full set of estate planning services are also available including a financial Power of Attorney and Living Will, customized for your State. All States are supported (with the exception of Louisiana). The service offers many added value features like a LifeLocker Executor tool to document all of your assets, and a digital vault to upload important files. USLegalWills.com has a proprietary "Keyholder" mechanism that ensures the right information gets to the right people at the right time.

USLegalWills.com - your Will in your hands in 20 minutes

Written by the company

Full 30-day money back guarantee.
Our mission is to educate and support you in your estate planning needs. There is help every step of the way, with a support team available by email, phone and live text chat.

Up front pricing with no hidden fees. A Legal Will for $39.95

Intuitive, step-by-step process to prepare your Will in just 20 minutes.

We are committed to your satisfaction. Full 30 day money back guarantee.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

892 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(892)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

This was a last minute attempt to help…

This was a last minute attempt to help my sister as she is in hospice. The documents were easy to complete and make any corrections needed. The will was very simple to create. I reprinted a few pages and she was able to sign. Thank you

November 1, 2024
Rated 5 out of 5 stars

super easy to use

super easy to use, very intuitive and build you a will based off of questions. It really makes it so simple for a person who cannot understand lawyer jargon but needs to protect their assets. In short it really dummies it down but the end product is superb.

October 3, 2024
Rated 5 out of 5 stars

Easy & straight forward

Easy & straight forward. They answer all
questions I had. If you can't afford an attorney or don't want one; this site is the way to go. Takes the guess work out. I'd recommend to anyone. Reasonably priced too.

September 15, 2024
Rated 5 out of 5 stars

Super easy

Never done a will before but my wife and I were able to get this done very easily. Super easy to use this program.

September 14, 2024
Rated 1 out of 5 stars

hoped for a better will

I paid through Groupon for a better will. First I could not find the voucher. Then my granddaughter found it. I was then asked for over $99 in addition to what I already paid. I have not gotten the will package yet, as my credit card was declined at my bank (which seems to be normal because they see fraud everywhere). I still do not have what I believed I paid for. What a waste of my money at this point.

September 14, 2024
USLegalWills.com logo

Reply from USLegalWills.com

Hi Lorna, I'm sorry to see this review. I am sorry that you lost your voucher code and that your credit card was then declined. I don't think we could have helped with either of these things. I have checked your account, and no voucher code has been applied to your account, so no services are enabled. Our support team will get in touch with you right now to make sure that you have the services that you purchased through Groupon. Best wishes.

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