We have used Usomo since 2012 and never had any issues that were not resolved quickly. The prices are fair and the system is easy to use and adjust when needed.
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See what reviewers are saying
Looked at many VOIP services and kept coming back to Usomo. There customer service is great and they answer within a few rings. Positive service with English speaking people that understand me.... See more
Superb service. Have used USOMO for just under 2 years now and so pleased with everything have just upgraded to the top level package which comes with a superb handset and base station for a grea... See more
Honestly, I enjoy your service and your customer service is beyond greatness. Please accept my little gift of Four Stars. Many Thanks. Sharif
Company details
Information provided by various external sources
Usomo is a Voice over IP provider, offering a quality business-grade VoIP platform. A company with innovation at its heart, the Usomo platform is constantly evolving and offers a range of features as standard. Usomo offers a real alternative to traditional telephony methods.
Contact info
Suite 2S, Northsands Business Park, Liberty Way, SR6 0QA, Sunderland, United Kingdom
- 03333441441
- support@usomo.co.uk
- usomo.co.uk
So Far Very good
Just started using is and had good response from support
I know I am not generous
Honestly, I enjoy your service and your customer service is beyond greatness.
Please accept my little gift of Four Stars.
Many Thanks.
Sharif
Excellent Service
We have only been using their service for a few months but so far have found it very easy to use and much more scalable than BT for our business needs

Reply from Usomo
Excellent
I found this form of faxing ideal as I use e-mail regularly but do not have a fax machine and my friend in Australia only ever uses fax, was not computerised, did not use e-mail and was adament that she was never going to use anything "new fangled" such as a computer or e-mail ! I therefore send her a fax which leaves me as an attachment to an e-mail, en route it get converted and she receives it as a normal fax on the fax machine her end. She then faxes a reply to me from her fax machine which again magically gets converted en route to arrive as an attachment to an e-mail my end. What more could anyone ask, absolutely brilliant.

Reply from Usomo
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