Utilink Consulting Limited Reviews 931

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized approach and clear communication. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of the overall process. Reviewers are particularly impressed with the value for money, often mentioning significant savings on energy bills and competitive pricing.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Service

People report positive experiences with service, consistently highlighting its efficiency, professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication that is... See more

Value for money

Customers had positive experiences with value for money. Many reviewers report securing great deals on... See more

Price

Reviewers highlight positive aspects of price, consistently reporting significant savings and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

I Have now dealt with Utilink for many years and wouldn't consider going with any other company. Danielle Bodel is our account manager and is fantastic finding us the best deal. Customer service just... See more

Company replied

Rated 5 out of 5 stars

Melissa is absolutely brilliant. She’s so friendly, helpful, and takes care of everything from start to finish. She always manages to secure the best prices and makes the whole process completely... See more

Company replied


Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

931 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Waste Management

I was approached by Andrea Coulson from Utilink Consulting regarding reviewing and securing a better waste management contract for our business. Andrea was extremely helpful throughout the whole process — never pushy, always professional, and very patient with all of my requests for different quote options.

She worked hard to find the best solution for us and ultimately secured a new contract that will save us around £7,000 per year.

Excellent service from start to finish, and I would highly recommend Andrea and Utilink Consulting to any business looking to reduce costs and improve their waste management arrangements.

May 12, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. Wow what a saving Andrea was bale to make the business! We hope you're as delighted as we are with that :).

Aside from the financial saving it's fantastic to hear you were so happy with Andrea's service as well. If you need anything else at all, please don't hesitate to contact us.

Thanks

Rated 5 out of 5 stars

Great Service

Sam Boyd was my consultant. Got me great deals and gave great advice for both of my businesses.

Keeps in touch but not intrusively, just when there is something I need to know.
Jason

April 23, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Jason,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Sam Boyd is very polite and efficient

Sam Boyd is very polite and efficient . Nice to have
someone not reading from a script and actually waits and listens for a response

April 23, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Jenny,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us

Rated 5 out of 5 stars

Gas & Electric Contracts

I had a great experience with Dan at Utilink when switching our gas and electricity. He made the whole process completely seamless from start to finish. Communication was excellent throughout — always clear, prompt, and helpful.

Everything was handled efficiently with no hassle, which made what can often be a stressful process feel really straightforward. I’d definitely recommend Dan and Utilink to anyone looking to switch utilities smoothly and with confidence.

April 1, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Lesley,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us

Rated 5 out of 5 stars

Very efficient and prompt reliable…

Very efficient and prompt reliable service. Keeps in touch and if you have a query, they respond quickly.

April 21, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us

Rated 5 out of 5 stars

I spoke to Dylan Coomber to sort out my…

I spoke to Dylan Coomber to sort out my electric as was out of contract, within the hour all sorted and paperwork signed , also sorted out my water contract next day as out of contract with that also, very smooth sailing and a great person.

April 13, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Jeni,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us

Rated 4 out of 5 stars

Jade at Utilink has been great

Jade at Utilink has been great at helping us smoothly move over to another water billing company. In addition she has assisted me with a couple of queries. One was able to be resolved and the other is ongoing but advancing. Gavin has hopefully reduced our water costs by recommending an alternative water billing company. We have only just swapped so I will update when known but the charges are looking cheaper. Thank you

April 13, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Susan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us

Rated 5 out of 5 stars

Utilink, Dylan is brilliant

Dylan Coomber is brilliant, always getting us the best deal on our utilities, always friendly and welcoming. even may i say, hand holding when needed. Highly recommended.

April 8, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us

Rated 5 out of 5 stars

Mitchell Simons has been a great help…

Mitchell Simons has been a great help to me over the past year, he made the process of reducing KVA and standing charge so simple.

i can't recommend him enough

Ian Raphel
Evolution Fasteners

April 8, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Ian,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Shannon was so helpful

Shannon was so helpful, approachable, and accessible. found our organisation affordable contracts for the future making it a lot easier on the admin side.

April 9, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Juhwan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Thanks to Lukas and Josh for securing…

Thanks to Lukas and Josh for securing our business a long term secure contract

April 9, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Had a great experience really helpful…

Had a great experience really helpful thanks

April 2, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Rebecca,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great customer service and friendly…

Great customer service and friendly staff.

April 9, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Ruaidhri,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Utilink are extremely professional and…

Utilink are extremely professional and always source me the most competitive rates at every renewal. I would highly recommend. They also do Waste Management now too.

April 1, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Nathan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Dean was friendly, attentive, and incredibly thorough, and he helped us secure a much better deal for our waste contract.

April 9, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Service

Great Service, Lucy Magee was happy to go through all of needs and ensure we got the best deal possible. Always happy to take a call and very friendly

April 7, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Neil,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Thanks

Rated 5 out of 5 stars

New role support

I am very grateful for Utilink support over the past few weeks, they have been brilliant while I am settling in in my new Head role at BS3. Andrew and Dean are my expert consultants and they helped me with securing better contracts, and Adam checks in with me regularly and sends me updated offers. They are very helpful and especially very patient and explain what I don't understand or forget. So, definitely 10/10 and I highly recommend them.

March 19, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Alessia,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Helpful and Knowledgeable

Melissa was really helpful and knowledgeable in procuring new energy contracts for our school. It was good to have the personal touch and the whole process was very easy and smooth,

January 12, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Lorraine,

Thank you for taking the time to leave us a review we really appreciate it. Melissa will be over the moon with your feedback and if you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I’ll admit I was a bit skeptical at…

I’ll admit I was a bit skeptical at first. Dealing with energy providers feels complicated or stressful more often than not, so I wasn’t sure what to expect going into the process.

However, my experience turned out to be excellent thanks to Jacob. From the beginning, he was professional, patient, and very reassuring. He took the time to clearly explain everything and made sure I understood each step, which immediately put my mind at ease.

What I appreciated most was how smoothly everything went. Jacob handled things efficiently and made the whole process feel straightforward and stress-free. I never felt rushed or left wondering what would happen next.

It’s rare to come away from a utility interaction feeling genuinely impressed, but this was one of those times. Thanks again to Jacob for the great service! It made a big difference.

March 13, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. Jacob will be delighted with your feedback and we're equally as happy that you've had such a positive experience. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I recently dealt with Cameron Mahan at…

I recently dealt with Cameron Mahan at Utilink Consulting and I couldn’t be more impressed with the level of customer service provided. Cameron was professional, approachable, and extremely knowledgeable throughout the entire process.

He took the time to clearly explain everything, answered all of my questions promptly, and made sure I fully understood each step. Nothing felt rushed, and I genuinely felt like my concerns were taken seriously.

Communication was excellent from start to finish, and Cameron followed up when promised, which really shows reliability and commitment to customers. It’s rare to receive such attentive and efficient service these days.

A real credit to Utilink Consulting — highly recommended.

February 26, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Niall,

Thank you for taking the time to leave us a review we really appreciate it. Cameron will be delighted with your kind words and we look forward to working with you for years to come. If you need anything else at all, please don't hesitate to contact us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look