Utilink Consulting Limited Reviews 931

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized approach and clear communication. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of the overall process. Reviewers are particularly impressed with the value for money, often mentioning significant savings on energy bills and competitive pricing.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Service

People report positive experiences with service, consistently highlighting its efficiency, professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication that is... See more

Value for money

Customers had positive experiences with value for money. Many reviewers report securing great deals on... See more

Price

Reviewers highlight positive aspects of price, consistently reporting significant savings and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

I Have now dealt with Utilink for many years and wouldn't consider going with any other company. Danielle Bodel is our account manager and is fantastic finding us the best deal. Customer service just... See more

Company replied

Rated 5 out of 5 stars

Melissa is absolutely brilliant. She’s so friendly, helpful, and takes care of everything from start to finish. She always manages to secure the best prices and makes the whole process completely... See more

Company replied


Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

931 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straight forward advice

Straight forward advice

December 1, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Brilliant experience

Great experience with the company, great bunch of lads looking forward to working with them in the future, highly recommend 😎

February 6, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Brian,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Really first class professional…

Really first class professional service.You cant go wrong here I would highly reccomend.

February 6, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Excellent experience

Excellent experience, very straight forward. Would definitely recommend.

February 6, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Aaron,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Shannon approached my company about a…

Shannon approached my company about a month ago, and she managed to make the company savings, as well as securing a rate that we are very pleased with. I would recommend Shannon to any other business for saving costs and account management

February 6, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Deborah,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

I worked with Dean & David to secure…

I worked with Dean & David to secure more cost-effective energy contracts for our small social club and the experience was excellent from start to finish. They took the time to understand our usage, explained options and negotiated competitive rates on our behalf.
I found them very knowledgeable and very reliable and delivered real savings

February 6, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The team provided clear, practical guidance on areas where our business could improve and supported us throughout the entire process. I would highly recommend Utlink :)

February 6, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Jamie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Very supportive and helpful

It has been so nice to speak to someone who has genuinely wanted to help, Leah has made my experience very stress free and has been so helpful, I would 100% recommend.

February 6, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Ethan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Woow!

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully understand everything and make the right decision when you’re ready — not when they are.
We had the pleasure of working with Richard Wright and Sam Boyd, who were both amazing, very understanding, and highly professional. Our sister company is also using Utilink and can share even more great experiences.

February 2, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. Richard and Sam will be delighted with your feedback. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Great service

Great service, I was happy to finally have a conversation with someone so knowledgeable. I would highly recommend

August 6, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Lee made switching energy companies…

Lee made switching energy companies really easy and are saving me money. Would recommend

December 1, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Vickie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Service - Highly recommend Melissa

Melissa is absolutely brilliant. She’s so friendly, helpful, and takes care of everything from start to finish. She always manages to secure the best prices and makes the whole process completely stress free.

I’ve now signed two contracts through her, so I’m a returning customer — which says it all.
She was originally recommended to me, and I now happily recommend her to others. I wouldn’t use anyone else and will always go back to Melissa. Fantastic service all round.

Thank you 😊

February 6, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Lauren,

Thank you for taking the time to leave us a review we really appreciate it. Melissa has seen your review and is absolutely over the moon with your kind words!

If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Utilink - Melissa and her team are amazing!

I would highly recommend Melissa and her team at Utilink. She has secured significant savings for our school on both gas and electricity, making a real difference to our overall energy costs.

Melissa is a pleasure to work with—professional, friendly, and always willing to take the time to explain everything clearly. Her knowledge and attention to detail gave us complete confidence throughout the process.

If you’re looking for a company that can genuinely save you money while providing excellent, professional service, I strongly recommend Utilink.

February 4, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Cathy,

Thank you for taking the time to leave us a review we really appreciate it. Melissa will be delighted with you taking the time to leave us a review and include such kind words.

If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

The guys took care of everything for…

The guys took care of everything for us.
Hassle free transition.
Thanks guys

February 6, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Robert,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Amazing service

Once again Jade and Gavin have been absolutely amazing in saving our hospice money. So helpful, friendly and efficient!

February 5, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Cathy,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Water Contracts April 2026; Gas Contract April 2027

Always timely; key steps in the contract were always transparent; financial savings were achieved

February 4, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service -Vicki will go above…

Excellent Service -Vicki will go above and beyond to source the best procurement options available.

January 27, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

A real personal service tailored to my exact requirements

David and Dean provided an exceptional service- going above and beyond their jobs to provide exactly the deals I was looking for.
Outstanding customer support!

January 23, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

A pleasure to deal with this company,i…

A pleasure to deal with this company,i was assisted by Dean Quinnin and Emily Laidler,who are both efficient, professional,knowledgable and personable.I would recommend Utilink consulting for anyone wishing to consolidate their utility services and save money

January 21, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Edward,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I had the absolute pleasure of dealing with Dean and David

I had the absolute pleasure of dealing with Dean and David today cannot believe for so long I have been paying far more than I needed to. The timescale they have got me to transfer to my new supplier is amazing and for that I am grateful. Both fantastic lads and they could not have been anymore helpful than they were. Would recommend them to anyone that has a business account and could benefit from their knowledge.

January 13, 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sharon,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look