Utilink Consulting Limited Reviews 932

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized approach and clear communication. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of the overall process. Reviewers are particularly impressed with the value for money, often mentioning significant savings on energy bills and competitive pricing.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Service

People report positive experiences with service, consistently highlighting its efficiency, professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication that is... See more

Value for money

Customers had positive experiences with value for money. Many reviewers report securing great deals on... See more

Price

Reviewers highlight positive aspects of price, consistently reporting significant savings and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

I Have now dealt with Utilink for many years and wouldn't consider going with any other company. Danielle Bodel is our account manager and is fantastic finding us the best deal. Customer service just... See more

Company replied

Rated 5 out of 5 stars

Melissa is absolutely brilliant. She’s so friendly, helpful, and takes care of everything from start to finish. She always manages to secure the best prices and makes the whole process completely... See more

Company replied


Company details


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5.0

Excellent

TrustScore 5 out of 5

932 reviews

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Rated 5 out of 5 stars

I had the absolute pleasure of dealing with Dean and David

I had the absolute pleasure of dealing with Dean and David today cannot believe for so long I have been paying far more than I needed to. The timescale they have got me to transfer to my new supplier is amazing and for that I am grateful. Both fantastic lads and they could not have been anymore helpful than they were. Would recommend them to anyone that has a business account and could benefit from their knowledge.

January 13, 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Sharon,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Rated 5 out of 5 stars

Great service

January 8, 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it, if you need anything else at all then please don't hesitate to contact us.

Rated 5 out of 5 stars

Adam and Mathew are just wonderful!

Adam and Mathew are just wonderful. Moving energy suppliers of a large school trust (15 schools) is a massive task! They have both been really helpful when queries have arisen, Adam has implemented a good system to log queries in an efficient way.
Thank you both! :)

December 15, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. We've really enjoyed working with you over this last year or so and look forward to working with you for many years to come :).

Rated 5 out of 5 stars

We found Utilink through a networking…

We found Utilink through a networking group. Everything was easy and straight forward was lovely to meet both Nick and Vicki who's experience made the process simple.

November 12, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Always quick to respond

Always quick to respond. Always very efficient.

November 25, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Tracey,

Thanks for taking time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Exceptional Support That Saved Us Money

Vicki Boynton recently saved our company from falling onto out-of-contract rates after a new gas contract had been incorrectly set up by another broker. Thanks to Vicki’s proactive approach, we were able to secure an even better deal than the one we had originally agreed. What could have been a costly and negative situation was turned into a positive and highly cost-effective outcome.

November 3, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Phillip,

Thanks for taking the time to leave us a review, that's great to hear Vicki was so proactive and helped the business as much as she did. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service from Utilink Consulting Limited

I’ve recently worked with Utilink Consulting Limited to negotiate a new energy supply contract and arrange a meter installation, and the service has been first class from start to finish. Vicki has been especially brilliant—professional, proactive, and always on hand to answer questions and guide me through the process. She made what could have been a stressful task incredibly smooth and straightforward. Highly recommended!

December 4, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi David,

Thanks for taking the time to leave us a review we really appreciate it. Vicki will be delighted with the feedback and if you need anything else at all please don't hesitate to contact us.

Rated 5 out of 5 stars

Easy to work with

Dayna and the team have been excellent in identifying a recommended supplier and facilitating the transfer process. Their expert knowledge has also been invaluable in uncovering potential savings and ensuring we are charged correctly.

November 19, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Stephen,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Very easy

Very easy, simple, work completed quickly and efficiently, no hassles or chasing required.

November 27, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Heather,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps.

Then Utilink came into my life and I decided to give them a whirl.

What a revelation! They're efficient, friendly, always on the ball and - most importantly - have pretty much halved my energy bills. Even during the massive price hikes of a few years ago they looked after me with shorter contracts and forever on the lookout for the cheaper tariffs coming over the hill.

I am by nature deeply suspicious of energy brokers and their ilk, but in Utilink's case I really cannot recommend them highly enough.

December 1, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi John,

Wow thank you for taking the time to leave us such a detailed, personal and positive review. We're delighted we've helped as much as we have and would love to continue to help for years to come.

If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Claire was very helpful and informative

Excellent communication, explained everything in detail keeping in consideration that English is not my first language, Claire was very helpful and informative regarding getting the best deal and will highly recommend

November 20, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Fateh,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

UCL made the transition incredibly…

UCL made the transition incredibly easy. My business energy deal was coming to an end in 2026 and UCL managed to secure a good deal. I would recommend UCL and would use the again in the future.Stephen was incredibly helpful and dealt with everything very professionally.

November 27, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Tabitha,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Brilliant service very friendly and…

Brilliant service very friendly and professional. Would definitely recommend 😊

November 28, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Deb,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great service will use again very…

Great service will use again very helpful

November 28, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Katie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Lukas was extremely helpful in getting…

Lukas was extremely helpful in getting our business a more competitive rate. He put us in touch with Josh who made sure the process went smoothly!

November 28, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi John,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Melissa is very efficient

Melissa is very efficient, friendly and gets us good deals

November 24, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Company

Stephen & his team have gone above and beyond to help us out & fix a good price for our business energy for the next few years. They make sure we are well informed before making any decisions. I highly recommend Utilink.

November 20, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Jake was a breath of fresh air when it…

Jake was a breath of fresh air when it came to our discussion about energy costings and finding a new supplier. A task I had put off because of the stress that comes with it was made simple and came with a great saving to our school and a refund!
I highly recommend Jake to use for energy comparisons.

November 28, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Laura,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Very helpful

Helped me find the best electricity deal. Thank you Claire who was very helpful and professional. Would highly recommend.

November 27, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Dan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Professional helpful service.

Great company and team to deal with.
Claire and Josh are always helpful and very knowledgeable regarding markets and the best actions to take at the time.

October 30, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sally,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

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