Utility Trade Group  Reviews 268

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

absolutely fantastic service start to finish staff are all helpful and polite never pushed anything on us at all and there response time was second to none. we had been stuck in a situation with p... See more

Rated 5 out of 5 stars

Utility Trade has been working for us for a few years now and we have received nothing short of an excellent service and suburb deals for our clients for their managed properties. Grant Stewart |... See more

Company replied

Rated 5 out of 5 stars

Great service, great people, great company. Our factory solar system is already up and delivering power savings - even during these shorter days. We selected Utility Trade among 4 other... See more

Company replied

Rated 5 out of 5 stars

I have just secured another new contract with Tahir. Have dealt with Utility Trade for many years without problem. Very fast response and plenty of knowledge. I always shun any telesales calls from ot... See more

Company replied

Company details

  1. Utility Contractor
  2. Consultant
  3. Energy Supplier

Written by the company

For over 10 years we’ve helped thousands of businesses across the UK take control of their energy supply, optimisation and generation all under one roof. Our buying power in the market along with our specialised managed service provides you with clearer visibility of your consumption, unlocking greater control of your energy costs. We care about our planet. Our investment into sustainable energy solutions has helped to reduce Co2, reversing the impact of climate change. We are leaders of change. Our innovative solutions give you control of your energy consumption. We are award winners and proud ambassadors of our brand. We’re committed to investing in our people, partners and clients. Fully compliant and regulated.


Contact info

5.0

Excellent

TrustScore 5 out of 5

268 reviews

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Rated 5 out of 5 stars

Highly Recommend! 5 Stars

We have been using Utility Trade for a year now, Ele has been wonderful to work with and has helped take the hassle and stress out of managing our energy contracts. I am very impressed with the level of service we have been provided with even as a small business. Would highly recommend.

September 30, 2022
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Beth,

Thank you for taking the time to leave this lovely review for Ele. We're thrilled you're happy with her level of service!

Rated 5 out of 5 stars

Superb - massive thumbs up

Great service, great people, great company.

Our factory solar system is already up and delivering power savings - even during these shorter days.

We selected Utility Trade among 4 other bidders. Best price, best service, and a quality installation. They were with us throughout the project every step of the way.

I wouldn't hesitate to recommend.

David Wright
Director
Mailbox DM Ltd

September 15, 2022
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi David,

We're so happy you're already seeing the benefits of Solar PV!
Thank you for taking the time to leave this amazing review for our company!

Rated 5 out of 5 stars

Tahir did everything exactly as I asked…

Tahir did everything exactly as I asked without constantly bombarding me in the process. Got me the best deal and advised me on potential improvements for further savings. Would recommend 10000%

October 1, 2022
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Reply from Utility Trade Group

Hi Muhammad,

Thank you for leaving this lovely review, we're so glad you secured a great deal with Tahir! We look forward to working with you again in the future!

Rated 5 out of 5 stars

Excellent Utility Brokers - Utility Trade Group…

We have been using Utility Trade Group to het our gas and electricity for our charity premises for many years now.

We have always found UTG offering excellent customer service and their staff and in particular Megan go out of there ways to help and resolve issues with suppliers.

Madina Academy would like to wholeheartedly encourage others to also use UTG and benefit from their excellent expertise especially in these challenging financial times.

September 20, 2022
Unprompted review
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Reply from Utility Trade Group

Hi Mr Kazi,

Thank you for leaving this amazing review for our company!
We're so happy you've had a great experience with Megan and we look forward to working with you again in the future!

Rated 5 out of 5 stars

We have used Utility Trade as our energy broker

We have used Utility Trade as our energy brokers for 7 years. We always deal with the same person who knows what our needs are. They have been very proactive in terms of going to the market as early as possible to get us locked in to good deals. They then take care of all the switching side of things leaving us free to get on with running our business.

August 23, 2022
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Reply from Utility Trade Group

Hi Jeremy,

Thank you for being such a loyal customer and leaving this lovely review for our company! We're thrilled you're happy with our level of service!

Rated 5 out of 5 stars

Better than 5 stars

I contacted Utility Trade Group for a solar pv and battery storage design. I was extremely impressed with Matthew's understanding of what we needed, and his professional approach with two options to suit our budget. All communications were speedy and I can't rate them highly enough for the result. I'm so happy I went with Utility Trade Group they were best for quality, time and cost

August 5, 2022
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi David,

Thank you for taking the time to leave this fantastic review for Matt and our company. We really appreciate your feedback!

Rated 5 out of 5 stars

Domestic Solar Panel help

I needed some advice about my existing solar panels, plus extra help in relation to adding to the panels we have, and / or adding a storage battery to use less grid power.
Matt at Utility Trade was so helpful and honest about what would likely be best for us and I am therefore happy to write this review as well as to say I will be using them in the future - thank you

August 2, 2022
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Nigel,

That's great to hear, we look forward to working together!

Rated 5 out of 5 stars

I couldn’t ask for more support

My Solaredge inverter failed and as my original installer had gone out of business, I was looking for a company to replace it under warranty. I was given Utility Trade Group. I spoke to Matt Cann who was brilliant, he chased Solaredge to supply a new inverter and arranged for one of Utility Trade Group installer to come a replace my inverter. I couldn’t ask for anything more from the support that Matt and Utility Trade Group.

July 28, 2022
Unprompted review
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Reply from Utility Trade Group

Hi Keith,

We're thrilled Matt was able to support you with your enquiry! Thank you for taking the time to leave this great review about our company, we really appreciate it!

Rated 5 out of 5 stars

I have been dealing with Utility trade…

I have been dealing with Utility trade for 6/8 years now and have always found them to be extremely efficient and most important of all genuine and honest, very rare credentials indeed in this industry during recent years.

July 17, 2022
Rated 5 out of 5 stars

Service and advice that can be trusted

I have been with them for nearly 15 Years and have always been given excellent service and advice I can trust.

July 16, 2022
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Reply from Utility Trade Group

What a fantastic review, thank you for taking the time to leave us this wonderful feedback! We're glad we've always been able to help with your renewals and hope to continue working together in the future.

Rated 5 out of 5 stars

Helpful staff

Helpful staff, nothing seems too much trouble - highly recommend

July 13, 2022
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Reply from Utility Trade Group

Thank you for the lovely feedback, we're glad to hear we've been able to assist with your renewals!

Rated 5 out of 5 stars

Excellent professional service and did…

Excellent professional service and did great savings for our company. Very friendly and caring team.
Wish them a great success in the business they are conducting.
Thanks to all the team.

July 11, 2022
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Reply from Utility Trade Group

Thank you Mohamed for this amazing review! We're thrilled we were able to get you a saving, especially in these current times.

We look forward to continuing to work together in the future.

Rated 4 out of 5 stars

very friendly and efficient service

very friendly and efficient service, great team no hassle special thanks to Jack and Morgan! saved us a fortune

June 24, 2022
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Reply from Utility Trade Group

Thank you for taking the time to leave this great review! We really appreciate it. Let us know if there is anything we can do to get that 5th star!

Rated 5 out of 5 stars

Great help

Kept in touch in the run up to our office move without being pushy and overbearing. Gave a great service and found us the best price.
Thank you Jess and Morgan.

June 14, 2022
Rated 5 out of 5 stars

perfect service

perfect service, easy and the staff member Jess W was incredible! always extremely polite and goes above and beyond to make sure your needs are met

June 13, 2022
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Reply from Utility Trade Group

Hi Courtney,

Thank you for this lovely review for Jess, we'll make sure your feedback is passed on to her.

Rated 5 out of 5 stars

Meg makes everything really easy and…

Meg makes everything really easy and straight forward - wouldn't go anywhere else!

May 12, 2022
Utility Trade Group  logo

Reply from Utility Trade Group

Hey Nicolle,

Thank you for taking the time to leave this great review for Meg! We're glad we were able to assist you with your renewal and look forward to continuing to working together!

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