Utility Trade Group  Reviews 268

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

absolutely fantastic service start to finish staff are all helpful and polite never pushed anything on us at all and there response time was second to none. we had been stuck in a situation with p... See more

Rated 5 out of 5 stars

Utility Trade has been working for us for a few years now and we have received nothing short of an excellent service and suburb deals for our clients for their managed properties. Grant Stewart |... See more

Company replied

Rated 5 out of 5 stars

Great service, great people, great company. Our factory solar system is already up and delivering power savings - even during these shorter days. We selected Utility Trade among 4 other... See more

Company replied

Rated 5 out of 5 stars

I have just secured another new contract with Tahir. Have dealt with Utility Trade for many years without problem. Very fast response and plenty of knowledge. I always shun any telesales calls from ot... See more

Company replied

Company details

  1. Utility Contractor
  2. Consultant
  3. Energy Supplier

Written by the company

For over 10 years we’ve helped thousands of businesses across the UK take control of their energy supply, optimisation and generation all under one roof. Our buying power in the market along with our specialised managed service provides you with clearer visibility of your consumption, unlocking greater control of your energy costs. We care about our planet. Our investment into sustainable energy solutions has helped to reduce Co2, reversing the impact of climate change. We are leaders of change. Our innovative solutions give you control of your energy consumption. We are award winners and proud ambassadors of our brand. We’re committed to investing in our people, partners and clients. Fully compliant and regulated.


Contact info

5.0

Excellent

TrustScore 5 out of 5

268 reviews

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Rated 5 out of 5 stars

british Gas Lite Renewal

Jess Whitley contacted us to see if we would like quotes being that we are near the end of contract. She was a pleasure to deal with and very quick to turn this around. Very informative and keen to win our business.

April 26, 2022
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Lucy,

What lovely feedback for Jess, we're glad she was able to assist you with your new contract!

Rated 5 out of 5 stars

A really good service

I was approached by Utility Trade Group who asked if they could help with renewal of our utility accounts. They were very knowledgeable and helpful and guided me through everything that needed to be done. When I had a problem they sorted it out quickly and efficiently. I will definitely recommend them to others.

April 21, 2022
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Reply from Utility Trade Group

Hi Susan,

We really appreciate you taking the time to leave the fantastic review. We're glad everything went through smoothly for you!

Rated 5 out of 5 stars

Excellent service

I was contacted by Jess as we are in our renewal window, and there had been a drop in prices. She sent me some quotes through and explained them all.Very helpful and professional

February 17, 2022
Rated 5 out of 5 stars

good

good , patient, polite. Clear and precise.
they wernt the best price (v close) but the service was so much better.

February 16, 2022
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Reply from Utility Trade Group

Hi Charlie,

Thank you so much for taking the time to leave this great review about our service! We're glad we were able to assist you with your contract.

Rated 5 out of 5 stars

Utility Trade made the whole process of…

Utility Trade made the whole process of renewing our energy contract as easy and straightforward as possible.
Many thanks Meg!

February 4, 2022
Unprompted review
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Reply from Utility Trade Group

Hi Tony,

Thank you for the fantastic review, we're thrilled Meg was able to simplify the renewal process for you!

Rated 5 out of 5 stars

Competitive and competent

Jess provided competitive proposals and competent advice. She was courteous throughout and responded promptly to any questions.

January 19, 2022
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Reply from Utility Trade Group

Hi Jane,

Thank you for taking the time to leave this great review, we're glad to know Jess was able to assist you with your renewal!

Rated 5 out of 5 stars

Jess & her team are really helpful…

Jess and the team are really helpful and responsive and reply to queries speedily, sending everything over quickly

November 30, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Colin,

Thank you for taking the time to leave us a review, we're thrilled Jess is always able to assist you with your renewal.

Rated 5 out of 5 stars

Jess made the process so easy as well…

Jess made the process so easy as well as saving us money.

September 7, 2021
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Reply from Utility Trade Group

Thank you taking the time to leave Jess this review, we're glad to know you had a positive experience with us.

Rated 5 out of 5 stars

Renewed electricity with Megan again

Renewed electricity with Megan again, very straightforward and significantly better deal than cold caller from competition.

September 4, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Chris,

We are glad to know Megan has been able to assist you again with your renewal, we look forward to continuing to work together in the future.

Rated 5 out of 5 stars

I have been using Utility Trade Group…

I have been using Utility Trade Group for several years now for my restaurant. Megan has been dealing with my gas and electricity renewals. She is very professional and patient as sometimes it takes me a few days to decide to take up the offers. They have always dealt with my renewal contracts efficiently and without any fuss. Well done Megan and team!

September 2, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Tim,

It's fantastic to hear that Megan is always able to help with your renewals and you two have such a good working relationship!

Thank you for taking the time to leave this lovely review!

Rated 5 out of 5 stars

Megan was patient and helpful.

Megan is great to work with and she was prepared to spend time with me and wasn't pushy when I said it was inconvenient. She sent any info that I requested promptly. Let's hope all works well when the switch take place.

September 2, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Paul,

What a lovely review for Megan, we're thrilled she was able to assist you with your renewal and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Always happy to help..

I have been using Utility Trade Group for several years now and today Meg has helped me out once again. I had a query relating to KVA usage that I've been struggling to get any reliable information on and she was more than happy to look into it for me.

August 31, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Tom,

What a wonderful review for Megan, we're glad she's always able to assist with any queries you have!

Rated 5 out of 5 stars

Really good personal and professional…

Really good personal and professional service. We have used Utility Trade for several years and over a number of contract renewals and have found them to be an excellent partner for our business.

August 19, 2021
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Christopher,

We're glad to hear we've been able to help you previously and continue to with your renewals. Thank you for taking the time to leave us this great review!

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