Utility Trade Group  Reviews 268

TrustScore 5 out of 5

5.0

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See what reviewers are saying

Rated 5 out of 5 stars

absolutely fantastic service start to finish staff are all helpful and polite never pushed anything on us at all and there response time was second to none. we had been stuck in a situation with p... See more

Rated 5 out of 5 stars

Utility Trade has been working for us for a few years now and we have received nothing short of an excellent service and suburb deals for our clients for their managed properties. Grant Stewart |... See more

Company replied

Rated 5 out of 5 stars

Great service, great people, great company. Our factory solar system is already up and delivering power savings - even during these shorter days. We selected Utility Trade among 4 other... See more

Company replied

Rated 5 out of 5 stars

I have just secured another new contract with Tahir. Have dealt with Utility Trade for many years without problem. Very fast response and plenty of knowledge. I always shun any telesales calls from ot... See more

Company replied

Company details

  1. Utility Contractor
  2. Consultant
  3. Energy Supplier

Written by the company

For over 10 years we’ve helped thousands of businesses across the UK take control of their energy supply, optimisation and generation all under one roof. Our buying power in the market along with our specialised managed service provides you with clearer visibility of your consumption, unlocking greater control of your energy costs. We care about our planet. Our investment into sustainable energy solutions has helped to reduce Co2, reversing the impact of climate change. We are leaders of change. Our innovative solutions give you control of your energy consumption. We are award winners and proud ambassadors of our brand. We’re committed to investing in our people, partners and clients. Fully compliant and regulated.


Contact info

5.0

Excellent

TrustScore 5 out of 5

268 reviews

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Rated 5 out of 5 stars

Always helpful and efficient

Always helpful and efficient. Also timely in examine the options available.
They also deal with cold callers for us to avoid us wasting our time.

August 13, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Anthony,

Thank you for this great feedback, we're glad we were able to help with your contract and will continue to help with any cold callers on your behalf!

Rated 5 out of 5 stars

Happy for Jess to sort us out again

Happy for Jess to sort us out again. No hassle at all, all done professionally.

August 12, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Christopher,

Fantastic to hear Jess was able to provide great service to you again, thank you for taking the time to leave her this review.

Rated 5 out of 5 stars

Good service and attentive to my…

Good service and attentive to my requirements.

August 12, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Clive,

Thank you for taking time to leave us feedback. We're very pleased to hear you're happy with the service provided.

Rated 5 out of 5 stars

Always very helpful

Always very helpful. Get the best prices. Sort any problems I have had. Would highly recommend.

August 11, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Robert,

Thank you for taking the time to leave us a review, we really appreciate our customers feedback as it helps us to ensure we're maintaining a great level of customer service. I'm glad we are always on hand to assist with anything you may need.

Rated 5 out of 5 stars

Nice to work with

Nice to work with, haven’t found them pushy and were flexible around working with my preferred method of communication.

July 30, 2021
Utility Trade Group  logo

Reply from Utility Trade Group

Hi So,

We're glad to hear the team were able to assist you in a way that suited you and your needs. Thank you for the lovely review.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, always looking after my company, looking to get me the best deal. Over and above all of the time, can’t thank them enough!

July 30, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Thank you for this fantastic review! We hope to continue working with you for many years to come!

Rated 5 out of 5 stars

I have had my energy plan sorted with…the marvellous miss Megan

I have had my energy plan sorted with utility trade for a number of years now, the lovely Megan is always super helpful in finding the best energy deal that suits my current business needs, and always follows up in plenty of time ahead of constantly changing price markets. Thank you Megan and utility trade for all your efforts !

July 29, 2021
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Adam,

What an amazing review for Megan! We're thrilled to hear she helped you to get the best energy deal and you are happy with her level of service. Thank you for the five stars!

Rated 5 out of 5 stars

Great service

Great service, utility trade have always found me the best prices for my business. Tahir is friendly and very helpful

July 29, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Kay,

It's great to hear Tahir found you the best deal for you and your business, thank you for taking time out to leave this great review!

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff - good prices too!

July 6, 2021
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Andy,

Thank you for taking the time to leave this positive feedback, we're glad we were able to help!

Rated 5 out of 5 stars

Brilliant communication

Our point of contact is Ele, and she has been absolutely fantastic at dealing with all of my questions and supplier issues. As soon as I approach her with anything she gets it sorted out straight away, and always keeps me in the loop so that I know what’s going on. She explains everything thoroughly and I am totally confident in recommending Utility Trade.

June 26, 2021
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Caroline,

What a lovely review, thank you so much for taking the time to leave this great feedback for Ele!

Rated 5 out of 5 stars

Megan done an outstanding job securing…

Megan done an outstanding job securing our compensation from our ex utility company she is very personable, knowledgable and we highly appreciate all her hard work!

June 21, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Amanda,

We're pleased to hear Megan was able to assist you with your compensation and you had such a good experience with her! Thank you for the great feedback.

Rated 5 out of 5 stars

Megan is excellent with wonderful…

Megan is excellent with wonderful knowledge of all aspects. Sign two contract through her.

June 21, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Raj,

What a lovely review, thank you for taking the time out to leave this feedback for Megan.

Rated 4 out of 5 stars

Utility Trade electricity deal

Utility Trade found an electricity deal to save my business +£300 / year. They offer good focused customer service and their staff are always friendly & helpful.

June 16, 2021
Utility Trade Group  logo

Reply from Utility Trade Group

Hi,

That's amazing! We're thrilled to hear Megan was able to get such a great saving for your business.

Please let us know if there is anything else we can do to get that fifth star!

Rated 5 out of 5 stars

helpful and efficient

Tahir was very helpful and efficient

June 3, 2021
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Thank you for taking the time to leave this great feedback for Tahir!

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