UTS Removals Reviews 17

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Moving Company

Written by the company

UTS Removals provides professional house and office removals at affordable prices. With 15+ years of experience, we offer expert packing & unpacking services to ensure a smooth transition. We cover London & Essex, while also moving you anywhere in the UK. We believe moving should be more than just a service—it should be a seamless, stress-free experience built on trust, transparency, and personal care. UTS Removals was created to bring back the personal touch thats missing in bigger companies. After seeing how larger competitors lost their personal connection with customers, we decided to do things differently - by focusing on great service, honest communication, and a team you can trust. From day one, we deliver a service that goes above and beyond. We take the time to understand your needs, provide clear, upfront pricing, and ensure your belongings are treated with care and respect. We pride ourselves on being reliable, approachable, and professional. Our team is fully insured, highly trained, and equipped to handle any size of move, whether it’s a small home, a large office, or an entire business relocation. From packing and careful handling to transportation and secure storage, we offer a complete range of services to meet your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great team

Stuart and his team moved us and the experience couldn’t have been better. It was a long day, yet the whole team remained friendly, helpful, and incredibly efficient throughout. From the very beginning, Stuart was professional, easy to work with, and went out of his way to reassure us and ensure everything ran smoothly. They were a fabulous team, and I would highly recommend them to anyone looking for a reliable and professional removals company.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much..

Thank you so much, I moved in November, my apologies this is late..im more than happy to give UTS Removals a A+ great move! Danielle so helpful and supportive, the two young lads :)..were lovely, couldnt do enough to make the day as smooth running as posible. I hope you are all well..
Kind regards.
Highly Recommended..

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

UTS Removals are Excellent!

UTS Removals are an excellent house-move company and a genuinely professional team.

The removal company I had originally booked cancelled on me at the very last minute, which was incredibly stressful. I reached out to UTS Removals and they were able to take me on at short notice and get everything organised quickly.

On the moving day itself, my house sale completed, but the onward purchase did not complete on the same day. This meant I had to move out of the property with nowhere to go. UTS Removals were absolutely brilliant, they stepped in immediately, moved all my belongings into storage, and very kindly didn’t charge me for the storage.

When the purchase completed three days later, they were on hand to move everything into my new home promptly and without any fuss. Throughout the process they were professional, courteous, flexible, and genuinely good people to deal with during what could have been a very stressful situation. Their overall pricing was also very reasonable.

I’m grateful for their help and would happily recommend UTS Removals to anyone moving home.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic! Fantastic! Fantastic!

I am so blown away by UTS!! They recently did our home removals as we were moving house, and I’m so relieved we went with them! Such professionals, excellent customer service, upfront and honest, no hidden fees. Honestly, my friend move at the same time with a different company and had her bed broken and things go missing. I’m so happy we went with UTS, very accommodating and understanding with having young kids. They also built our furniture that they took down, meaning we didn’t have to stress about building stuff and that was included in the price too. Genuinely look no further, this family run business really does have customer experience at its heart, lovely people and fantastic company! They even made a point of reassuring that they wouldn’t leave until we were in, regardless of time. Really recommend them above all others!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Hard Working, Friendly Removal Firm

Due to losing my removal firm on my completion date due to a late exchange I was incredibly lucky to find UTS could step in due to a cancellation on my required date. The staff were all punctual, polite, friendly and worked incredibly hard as it was a long distance move. The pricing was also very fair. I would highly recommend.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Best removal company by far

Well what can I say about the amazing service we received from the very first meeting with Stuart I knew we were in safe hands the lads turned up at 8am by 11am they were off to the new house 3 hours drive in the lorry once there it took 2 hours to unload and it’s a three story house so not easy but they work tirelessly we’re so polite and respectful nothing was to much trouble and the cost was amazing compared to some of the rip off companies about so please use these guys you won’t regret it I promise

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

The whole team were an extreme pleasure…

The whole team were an extreme pleasure to work with, they all really went out of their way to help.

My only slight disappointment was that they offer additional services I wasn't aware of and would have loved to have taken them up on it (end of tenancy cleaning and returning of keys).

Will certainly be using them again if we ever move again!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Stuart and the team

Thanks to Stuart and the team, the service was thorough start to finish.

Stu and his team moved us from Ipswich to Lincoln in a day, we filled 3 20 Ft ISO containers with all the stuff, floor to ceiling, as we had to make some last minute changes, this was not a problem for them and a service that would usually take 2 days!
Care and attention to detail was meticulous and importantly with pace.
Stu is UK veteran, highly dependable and trustworthy. Prices are honest and highly competitive.

I strongly recommend Stu (UTS) and his team to anyone.

August 21, 2025
Unprompted review
UTS Removals logo

Reply from UTS Removals

Thanks so much for your kind words Benjamin. It was a real pleasure helping you both - another fellow ex-Army man !

Ha, I had to smile you picked up on UTS (Stu).

Wishing you all the best in your new home.

Regards, All of us at UTS

Rated 5 out of 5 stars

Fantastic company ! Highly recommended

Stuart and the team have been excellent from start to finish. He took all the stress out of the move from Eight Ash Green to Colchester Town center and the team did an excellent job. They have been polite and courteous and knew what they were doing. They arrived early in the morning and everyone worked incredibly hard all day and were just brilliant allround. I cannot speak highly enough of UTS removals and recommend them without hesitation.

August 3, 2025
Unprompted review
UTS Removals logo

Reply from UTS Removals

Thanks so much Anne - we are really happy your move went smoothly for you and the team’s hard-work made a difference. I also hope the cleaning service we provided met your expectations!

All the best - Us at UTS

Rated 5 out of 5 stars

Absolute excellence

From the very beginning, Stuart made his company an easy choice for my family's move. He was open and transparent about the price (which was excellent) and logistics involved where other companies I'd spoken to had hidden VAT and labour costs.

On the day, I could not have asked for more from Stuart and his team. They showed up on time and absolutely blitzed through the house, making sure several times that I had everything I wanted. They dismantled two beds and reassembled them on the other side, even making a repair to a pre-existing fault in one of them.

It's clear how much passion Stuart has for his job, his company and his family which is why he holds himself and the guys under him to the highest possible standards. I could not have been more pleased with their work today and if you're looking for a company to help you move, I urge you to look no further.

August 5, 2025
Unprompted review
UTS Removals logo

Reply from UTS Removals

Thank you Robert for your kind words. It means a lot to hear how much you valued the transparency, care and hard work from the whole team.

Wishing you all the best - From us at UTS

Rated 5 out of 5 stars

Stuart and George were absolutely…

Stuart and George were absolutely incredible. They helped us right at the last minute when the company we had booked had cancelled and they were so reassuring, kind and helpful. Stuart put our minds to rest immediately and they couldn't have done more for us on the day, they worked incredibly hard during what was such a long day and nothing was too much trouble. We were extremely grateful and will absolutely recommend them! Thankyou guys for everything.

May 23, 2025
Unprompted review
UTS Removals logo

Reply from UTS Removals

Glad to be of service Kellie!
Hope you have settled in nicely.

Rated 5 out of 5 stars

Excellent Service

Having been caught up in the increase in stamp duty mayhem UTS Removals came to the rescue providing an exceptional service going above & beyond their commitment. In what was a very stressful time due to exchange & completion chaos Stuart & his team never faulted. I therefore highly recommend this company for its professionalism, support & kindness.

April 4, 2025
Unprompted review
UTS Removals logo

Reply from UTS Removals

Thank you Sue for your lovely review. I’m glad we could take the stress away from you. I’ll pass your comments over to our team.
Wishing you all the best.
Regards,
Stu

Rated 5 out of 5 stars

Great service and really friendly

Stuart and the boys were brilliant on the day of our move and even leading up to it. He rang to see what we needed and asked how he could help.
All 3 of the boys made the day stress free and were so nice.
We will definitely be referring them to friends and family.

April 11, 2025
Unprompted review
UTS Removals logo

Reply from UTS Removals

Thanks so much Nicola! Glad we could help :)

Rated 5 out of 5 stars

Absolutely outstanding service by…

Absolutely outstanding service by Stuart and his team.
I was dreading moving, as the stress alone was a headache BUT Stuart from the beginning has shown why his company are the best.

The quote was detailed, no hidden charges. They packed our belongings with care and attention which was fantastic.

We bolted on at the last minute the assembling service as I realised the kids beds need to go up. Stuart didn't hesitate to make sure that we were as comfortable as can be before they left.

I literally cannot thank him enough, he and his team were professional and showed empathy even when I had abit of wobbly leaving the family home that held so many precious memories

I would highly recommend anyone using this company they are simply the best.

March 4, 2025
Unprompted review
UTS Removals logo

Reply from UTS Removals

Thankyou so much for your kind review Millz, it was a pleasure 😄

Rated 5 out of 5 stars

Loaded and ready to go in no time

Loaded and ready to go in no time! I was very worried about moving but Stuart and Chris were very understanding and loaded my furniture with care. I will definitely recommend them to anyone. What gentlemen!!

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Service with a smile!

I moved from a one bed to a two bedroom house. I couldn’t have asked for a better service! Lovely family men - everything was organised and ready for my new born. Thank you!

April 12, 2024
Unprompted review
UTS Removals logo

Reply from UTS Removals

Thank you so much for a lovely review, was a real pleasure Darcy. Good luck with the baby

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look