I am new to UV Skinz Sunwear but I am thrilled with my purchase. Customer Service staff are excellent, helpful and so super pleasant. And quick to respond. Finding swim suits is always a challenge - b... See more
Company replied
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I spent a lot of time researching low-tox UPF clothing and finally found UV skins. I emailed them asking exactly what their baby clothing was made of and got a really thorough and thoughtful respo... See more
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I’m a 71 year old Nana and had melanoma several years ago. We have a small cabin on a lake and love to be out in the water and sun. For years I have purchased UVSkinz for myself, children and grandchi... See more
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Had a concern with the shipping route which I thought would delay my order. Customer service was quick to respond even though this wasn’t really their problem. The postal service had somehow rerouted... See more
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Company details
Written by the company
We are often asked how our UV Skinz are different and what makes them so special. There are a variety of skin protection choices out there. Every day, we do our best to help take the guesswork out of ensuring that you make the best investment in the highest protection rated, most comfortable, fun and fashionable outdoor and swimwear products that will maximize your fun in the sun. Building a family of loyal lifelong customers and partners governs every move we make. If this isn't enough to convince you, well, the proof is in the product!
Contact info
14914 Camage Ave, 95370, Sonora, United States
- 877-887-5469
- help@uvskinz.com
- uvskinz.com
Reply from UV Skinz
Hello Janet,
Thanks for sharing your feedback with us. We're thrilled to hear you are satisfied and impressed with your purchase. We hope to do more business with you in the future, have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Reply from UV Skinz
Hello Jan,
Thanks so much for your review. We're happy you love your items! We look forward to fulfilling your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Great product and quick service
Great product and quick service. Sizing is perfect.
October 23, 2018
Unprompted review
Reply from UV Skinz
Hello Steve,
We appreciate your review! Thanks for sharing your feedback with us, we're happy to hear our sizing charts are spot on. We look forward to providing your future sun protection needs. Have a wonderful day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Rapid delivery
Rapid delivery, perfect fulfillment. A company with a mission to protect, based on bitter experience. Be safe!
October 23, 2018
Unprompted review
Reply from UV Skinz
Hello Amy,
Thanks for your fantastic review! We're thrilled we provided you with a perfect overall experience. Thanks for supporting our mission to spread sun protection awareness. We look forward to fulfilling your next order. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
No free returns..
No free returns... I haven't had much opportunity to test the clothes out much because I got them at the end of this past summer (including clearance sale). So far, I like the colors/prints but can't speak on their wear. I will, however, say I'm disappointed they don't have free returns/exchanges. Wasn't aware of that before I made my purchase and that's risky with online buying. Spent $8.00 to mail back a clearance item for exchange so I essentially bought it for full price. Because of this, I highly doubt I'll continue shopping here.
October 22, 2018
Unprompted review
Reply from UV Skinz
Hello Emlee,
Thanks so much for taking the time to leave a review. We appreciate your business and are so sorry to hear you are disappointed with our Return Policy. As a growing company, we hope to eventually be able to provide customers with free returns. For now, we have a policy that allows customers to return items at any point, whether you have had the item(s) for thirty days or much longer. That being said, I have refunded your PayPal $8.00 in an effort to make this situation right and leave you feeling 100% satisfied. Thanks again for your feedback. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Excellent Customer Service & Delivery…
Excellent Customer Service & Delivery was Quick
October 22, 2018
Unprompted review
Reply from UV Skinz
Hello Danita,
Thanks for sharing your feedback with us! We're pleased to hear we delivered a 5-Star experience to you and can't wait to provide your sun protection needs in the future. Thanks for your business, have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Very durable expensive and funky sunwear
UVSkins offer quality sunwear which is very durable. My reason for the three stars is two things - some of the color combinations are funky, fadish, and frankly repulsive. Secondly, the prices are very high. UVSkins appeals to a more traditional or conservative group of customers with large families. I'd like to see sales/ prices and styles that recognize their traditional following. We buy your swimwear because it'll last through a couple of kid's use but we only buy from your meager sales (because that's what we can afford and really 30% off of the retail price is what I would expect to pay at retail not on sale) which usually just ends up being leftovers of mismatched stuff and the result just doesn't look nice (think color vomit) yet, the total cost is still high. We're walking ads for UVSkins...
October 21, 2018
Unprompted review
Reply from UV Skinz
Hello,
Thanks so much for taking the time to share your feedback with us. UV Skinz really appreciates all customer feedback, and we try our best to listen to customers' ideas and incorporate them into future lines. We are so sorry that you are not satisfied with the colors and styles of the items you ordered and would love to chat more with you about potential ways we can improve our designs. We try to offer a durable and high-quality product at a price point that is still affordable for our customers. It looks like you still have the items and if you would like to send them back, we would be happy to accept them for a return or exchange at any point. Thanks again for your customer loyalty and valuable thoughts regarding our clothing. Despite your mixed experience, we are happy we could keep your family's skin protected and greatly value your business. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Great customer service!!
October 20, 2018
Unprompted review
Reply from UV Skinz
Hello Rose,
Thanks for your awesome review! UV Skinz always puts our customers first so we're thrilled you felt taken care of. We look forward to fulfilling your future sun protection needs. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
I wear a sm-med top
I wear a sm-med top. I ordered a small but returned it for a medium because I wanted a looser fit. Love the style, comfort, thumb holes and nicely shaped hood.
October 20, 2018
Unprompted review
Reply from UV Skinz
Hello Teddy,
Thanks so much for your review. We appreciate your comments and are so happy you are satisfied with the fit and style of the Medium. If you have any suggestions on how we can deliver a 5-Star experience to you next time we'd love to hear them! Thanks for your business and have a wonderful day.
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Quick delivery
Quick delivery. Item better than pictured. Will return.
October 19, 2018
Unprompted review
Reply from UV Skinz
Hello,
Thanks for your fantastic review! We're so glad the item exceeded your expectations and look forward to providing your future sun protection needs. We appreciate your customer loyalty, have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Great customer service
October 19, 2018
Unprompted review
Reply from UV Skinz
Hello Cynthia,
We appreciate your 5-Star review! Thanks for taking the time to give us feedback on how we're doing. We can't wait to fulfill your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
It is too short for a 6’ 2” guy
It is too short for a 6’ 2” guy. If I wear it correctly it doesn’t Go up my arm far enough. Fits great if I don’t put my thumb in the hole and wear it only down to my wrist.
October 18, 2018
Unprompted review
Reply from UV Skinz
Hello Dennis,
Thanks so much for sharing your feedback. We will be sure to pass your helpful comments on to our Design Team for future consideration. We would love to eventually expand to Tall sizes for Men and Women, so we appreciate this particular feedback! We hope to do business again with you in the future. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Loved the range
Loved the range. It was easy to order. Choosing the correct size was tough but exchanging goods was easy.
October 18, 2018
Unprompted review
Reply from UV Skinz
Hello Kim,
Thanks so much for your review. We really appreciate your feedback and are pleased to read you found the exchange process to be a breeze! We will be sure to pass your compliments on to the Return/Exchange Department. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
My wife needs protection from the sun…
My wife needs protection from the sun and the jacket we bought for her is amazing. It's light weight so she can wear it when it's hot, and covers all her torso, she loves it.
October 18, 2018
Unprompted review
Reply from UV Skinz
Hello James,
Thanks so much for the great review. Your positive feedback means a lot to us and are so happy that the Jacket met your wife's expectations! We hope to work with you again in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Excellent!
Excellent, I really love this clothing that saves me from having to apply sunscreen all over. The efficient and friendly Customer Service is much appreciated, thank you!
October 18, 2018
Unprompted review
Reply from UV Skinz
Hello Stephanie,
Thanks so much for your review. We are so happy to read we hit the mark with our Customer Service and are thrilled you love the products and the greasy mess they help you avoid! Your feedback means a lot to us, thank you for taking the time to share. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Quality product with excellent service…
Quality product with excellent service 5+
October 17, 2018
Unprompted review
Reply from UV Skinz
Hello,
Thanks for leaving a review! We're so happy we delivered a 5+ customer experience to you. We look forward to doing more business with you in the future. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Beautiful swim tops
Beautiful swim tops - we call them 'rashies' here is Australia where everyone wears them to prevent skin cancer - we are the skin cancer capital of the world!! Would be nice if they were a little longer for taller women. However, I understand the length needs to be generic for production purposes. So happy to see the USA market getting into this type of swim wear.
October 17, 2018
Unprompted review
Reply from UV Skinz
Hello Vicki,
Thanks for taking the time to share your feedback with us! We really appreciate your suggestion to make Tall sizes for women, and are happy to pass your feedback on to our Production and Design Team for future consideration. Thanks again for your business, have a wonderful day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Amazing customer service and very quick…
Amazing customer service and very quick delivery. The products are of high quality.
October 17, 2018
Unprompted review
Reply from UV Skinz
Hello Candy,
Thanks so much for your review. We aim to provide the best customer service to our customers, as well as ensure prompt and speedy delivery. We're glad you feel taken care of! We can't wait to fulfill your future sun protection needs. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Reply from UV Skinz
Hello,
Thanks for taking the time to share your product review. We are pleased to hear you are satisfied with the product, but also wanted to reach out and inquire if there is anything we can do to improve your overall order experience. Please call us at 877-887-5469 with any suggestions you might have on how we can deliver a 5-Star experience to you next time! Have a wonderful day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Prompt service and perfect fit
Prompt service and perfect fit! My husband loves his new shirt!
October 16, 2018
Unprompted review
Reply from UV Skinz
Hello Deborah,
Thanks for taking the time to leave a review. We're so happy your husband loves his Mens V-Neck SS Sun & Swim Shirt. We look forward to providing all of your future sun protection needs. Have a wonderful day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
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