This was my 1st order with this company and I wasn’t disappointed. The food I needed was in stock, competitively priced and delivered quickly. The website is easy to navigate which is always a bonus.... See more
Company replied
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Review summary
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Based on these reviews
Our order arrived on time and what pleased us more than anything was the packaging. We've had experience with other companies in the past of tins being damaged due to poor/lazy packaging. I would c... See more
Company replied
The speed and efficiency of this company at supplying dog food was exemplary. I had concerns prior to placing my order as I had not heard of the company. I did some research and then I bit the bullet... See more
Company replied
Excellent service was pleased with my delivery and customer service was great. I was pleasantly surprised how quick my delivery was, we've now ordered 2nd time around and our first order took awhile b... See more
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Company details
Written by the company
UwU4Dogs is your trusted source for premium dog food, offering a curated selection of top-quality brands. We focus on your pet’s health and happiness, providing only the best products to ensure your furry friend thrives. Shop with us for nutrition that delivers joy!
Contact info
United Kingdom
- sales@uwu4dogs.com
- uwu4dogs.com
4.5
Excellent
212 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was my 1st order with this company…
This was my 1st order with this company and I wasn’t disappointed. The food I needed was in stock, competitively priced and delivered quickly. The website is easy to navigate which is always a bonus. Would I order again…..definitely.
April 10, 2026
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Item was left in an uncovered area on…
Item was left in an uncovered area on our driveway exposed to rainfall overnight.
No contact to say item had been delivered.
April 7, 2026
Great service and price
Great Service - Order to Delivery in 48 hours. (Easter Weekend)
Also good packaging for items, and the usual fab value.
Thank you
April 4, 2026
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Good first class service
March 30, 2026
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Promptly delivered -(although just left…
Promptly delivered -(although just left outside my door in its original packaging - and as I'd had no advice it was being delivered that day it was only luck it wasn't nicked!)
March 30, 2026
Reply from UwU4Dogs
Thank you for your feedback. We’re really pleased to hear you were happy with the price of the dog food you ordered.
Hello Lindsay, We’re sorry, however, that you weren’t kept informed about your delivery. That’s not the experience we want for our customers. We understand how important it is to receive timely updates, and we’ll be reviewing this with both our team and the courier to improve communication going forward.
Thank you for bringing this to our attention—we truly appreciate it and hope to provide you with a smoother experience next time.
always great
always great, very lovely than anywhere else and put a small margin on their profit
March 26, 2026
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Could do better
Happy with the price for the dog food we ordered, but were not notified regarding the delivery and had to ask for the information.
Also no information from courier regarding delivery.
March 25, 2026
Reply from UwU4Dogs
Thank you for your feedback. We’re really pleased to hear you were happy with the price of the dog food you ordered.
Hello Michael, We’re sorry, however, that you weren’t kept informed about your delivery. That’s not the experience we want for our customers. We understand how important it is to receive timely updates, and we’ll be reviewing this with both our team and the courier to improve communication going forward.
Thank you for bringing this to our attention—we truly appreciate it and hope to provide you with a smoother experience next time.
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Fast delivery and a good price
March 11, 2026
Reply from UwU4Dogs
Thank you so much for your fantastic 4-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
A helpful friendly company to deal…
A helpful friendly company to deal with, the order was dispatched quickly and delivered before thedue date. Couldn't be bettered and will buy again from them.
March 24, 2026
Unprompted review
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Very happy withUwU4Dogs ordered a few…
Very happy withUwU4Dogs ordered a few times with them and they have always sent when they said they would and arrived on time, would use these again very happy with them
March 4, 2026
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Dog Biscuits
Except service, and the dog biscuits were competitively priced. The delivery service was also excellent. Thanks.
January 20, 2026
Unprompted review
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Excellent service great price and fast…
Excellent service great price and fast delivery
March 18, 2026
Unprompted review
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Very competitive pricing
Very competitive pricing, highly recommended, Thank you!
March 18, 2026
Unprompted review
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
I placed an order for Barkingheads big…
I placed an order for Barkingheads big foot adult dog food. Paid for it not long after they said they didn’t have this food. They offered me a refund or they had another Barkingheads in stock, I accepted the offer, wish I hadn’t have done. It was so mixed up with this company. Very frustrating I’d never order from this company again.
March 3, 2026
Reply from UwU4Dogs
Hello Jill,
I hope you are well, and I’m really sorry that you felt frustrated with your experience. However, I would like to clarify the situation to keep things transparent.
After you placed your order for the Barking Heads Big Foot Adult Dog Food, we discovered that the item was unfortunately out of stock. We contacted you promptly and offered two options: a full refund, or an alternative Barking Heads product that we did have available. The alternative we offered actually costs more than the item you originally purchased, but we were happy to provide it at no extra cost. You kindly agreed to proceed with this option.
Before the order was dispatched, we also informed you that the delivery would arrive on Saturday, and the parcel was delivered on the Saturday as advised.
From our side, we did our best to resolve the stock issue quickly, offered a higher-value replacement, and ensured the order arrived within the timeframe stated. For this reason, we’re a little surprised by the 1-star rating, as we genuinely tried to help and ensure you still received your dog food without delay.
That said, we do appreciate your feedback and are sorry that the experience did not meet your expectations.
UwU4Dogs
Ordered 10 days ago
Ordered 10 days ago. No delivery or tracking information given. Contacted them. They finally sent it and gave me tracking number. A couple hours later they cancelled my order, apparently by my request. They don't know what they are doing. Useless.
February 23, 2026
Reply from UwU4Dogs
We’re really sorry for the frustration this situation has caused.
Your order was dispatched and tracking details were provided once it left us. Unfortunately, the parcel was damaged in transit and was returned to us by the courier. We did reach out to explain the situation at the time, but as we didn’t receive a response, we issued a full refund to ensure you weren’t left waiting any longer.
We completely understand how this may have looked from your side, and we sincerely apologise for the inconvenience and confusion caused. If you would still like the item, we’d be more than happy to assist you with placing a new order or resolving this directly.
Please feel free to contact us — we’re here to help.
UwU4Dogs Team
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Very fair price for the dog kibble.
February 6, 2026
Reply from UwU4Dogs
Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with uWu4Dogs.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Sending our warmest thanks from the whole team! 🐾💛
Reply from UwU4Dogs
We’re really sorry to hear that your order from UwU4Dogs took longer than expected to arrive and that the bag was split when it reached you. That’s definitely not the experience we want for our customers (or their pups!).
Please accept our sincere apologies for the inconvenience. If you could email us at sales@uwu4dogs.com
with your order details and a photo of the damaged bag, we’ll make this right for you as quickly as possible.
Thank you for bringing this to our attention, and we appreciate the opportunity to resolve it.
Kind regards,
The UwU4Dogs Team
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