VacationOffer.com Reviews 2,165

Fel was very thorough, professional, and nice. I appreciate his attention to detail and warm, friendly demeanor.
Thank you, Fel, great job.

Ruben was very helpful and informative, Very pleasant

2 times now we have used them and both times they have canceled our hotel without telling us. They actually sent confirmation emails the day of. But according to the hotel they canceled 4 days prior. I have been on the phone with them for over an hour without them giving me a new hotel. This is the biggest scam ever

Angeline was professional and friendly. She answered all my questions and was very patient. She is a wonderful agent. Thank you!

I've paid almost $500 dollars to stay at Circus Circus in Las Vegas which I could have booked for $150 and I never received any of the promised complimentary gifts after attending the mandatory presentation.

My experience was fine with just a little problems in hearing the person talking to me. She was soft spoken and just difficult to hear her questions. Other than that, optional days were given clearly and we booked a new day.

Angeline was polite and very helpful

I canceled my package and its been over a year of calling and emailing and they still will not refund my money. Its always the run around with this company. Don't trust them. This started in December of 24 it's March of 26 now and still not resolved.

It was a little hard to book our trip, but once we got it booked we had no issues getting in and out of our hotel. The hotel was phenomenal.

Fel was very professional and explained everything well. He was kind and courteous. He was very knowledgeable.

Questions were answered and communication was clear.

The customer service was excellent. However, now I'm waiting for the certificates that show I can book a cruise.

The agent worked hard to find me dates and availability where I didn't have to pay upgrade

VERY difficult to book , options not available
Booked a trip and had to cancel, went to reschedule and would not honor the upgrade fee I had paid for the initial reservation. Over and hour on the phone to be told (billing) will not refund or honor the upgrade. Called back and was told they would check into it but after 57 minutes I hung up. Money lost I guess, LESSON LEARNED DO NOT USE THIS COMPANY!!

Great Customer Service.
The individual I spoke with was very helpful in trying to accommodate my vacation plans. Very pleasant to work with.

Angeline was very helpful and patient and and a wonderful person to work with.

Sales rep made changing the booking easy and understandable