Vagabond LifeReviews 

104
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their uniqueness and thoughtful design, making them meaningful keepsakes and gifts. Many appreciate the high quality of the items, noting that they feel solid, durable, and not cheap, with clean and detailed engraving. The ordering process is described as efficient, with quick service and regular delivery updates, and products arriving beautifully packaged. However, some customers mentioned that while the leather keyfob is nice, they wished the tokens were a little larger and perhaps had some color.

What people talk about most

Product

Clients share positive opinions on the product, frequently highlighting its high quality, unique concept, and... See more

Quality

Customers had positive experiences with quality, consistently praising the products for not looking cheap and... See more

Order

People report positive experiences with their orders, with many already planning future purchases. Customers... See more

Delivery service

Consumers find delivery service to be positive, with many praising the efficient shipping and good quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered as a gift and it arrived perfectly packaged. My partner absolutely loved it, such a unique and thoughtful brand.

Rated 5 out of 5 stars

These little rings are a reminder of adventures, fun, laughter, & happiness. Expertly created, but small enough to carry with you on a necklace/key rings etc, to remind you of happy times & inspire... See more

Rated 5 out of 5 stars

I love this little trinket, it reminds me of how much I have accomplished in my life on my down days. I can look at these everyday as a reminder and collect more and more over the years

Rated 5 out of 5 stars

Saw the product advertised on Facebook and checked the reviews on trustpilot and the reviews were very good. Ordered a keyfob and engraved rings. Service was quick and efficient, with regular delivery... See more


Company details

Written by the company

Discover our collection of unique products that all travel addicts will love! Collect your travels with our engraved country rings by adding them to your Vagabond Life clip or necklace.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(104)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy website to order from

Easy website to order from.
Great product.
Customs tax payable in UK as it’s shipped from France, but wasn’t much.
A lovely record of places that I’ve travelled to, all in one place on a keyring

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate, my order was delivered quickly and the keyfob and country discs were both of good quality. I bought these for my Son as a memory for the future of his travels. From a tech novice I found the whole experience easy.

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Save your money and go to another…

Save your money and go to another company that values their customers. The customer service is non-existent. I have sent several emails about a problem with my order and not one replied to. The product isn't even that of exceptional quality. Its cheap. This company is a scam at best.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We LOVE our Vagabond Life keyring and engraved rings. We travel internationally as a family at least once a year and adding a ring to the keyring is so exciting! It's a real, tangible collection of memories and they are stylish and so well made too! We HIGHLY recommend Vagabond Life to fellow travellers.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Surprise birthday trip

For his birthday, I ordered my boyfriend a Vagabond Life keychain with a country ring for Scotland as a way to present him with a surprise trip! The keychain is beautifully made and such a fun way to collect rings as we travel. There was a little trouble with my postal delivery and customer service was so very helpful in making sure I received the package on time for his birthday. I couldn't be happier with the product and with the customer service.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Ease of ordering

Ease of ordering, fantastic product, speedy delivery and great communication. I love these. I have added to my necklace twice since purchasing and look forward to more travels to purchase more

March 12, 2025
Unprompted review
Rated 2 out of 5 stars

returns and communication

i ordered from this company and when i tried to return the products i never got any answers. the company has said they never recieved any of my emails even though i used their company contact form. after leaving a review here i finally got a reply. i was told if i removed my reviews they would honour my returns as it was well past the time to return anything. i feel extremely vulnerable in the fact that i have to first of all leave a bad review and secondly that they only answer emails if u leave bad reviews.

March 10, 2025
Unprompted review
Vagabond Life logo

Reply from Vagabond Life

We take customer satisfaction very seriously and respond to all emails within 24 hours. We never received any return request from this customer before they left a review claiming we ignored them for weeks. Despite their order being well past our return deadline, we reached out proactively and made an exception by offering a return. They agreed to remove the inaccurate review but have since chosen to post another negative review instead. We always strive to be fair and transparent, and we encourage customers to reach out directly so we can resolve any concerns promptly. Customer satisfaction is very important to us and our support team replies to all emails within 24hours. Best Regards, Vagabond Life

Rated 5 out of 5 stars

I love this keyring.

I love this keyring.! I bought 4,. One for each of my kids and one for myself. Unfortunately I only got 2 of them. So I contacted the company, and it was really a pleasure dealing with them. (The package was opened at costumes and not all made it back to its original packaging) so I sent pictures of what I had received and they immediately replaced what was missing. The kids (young adults) love it and are already competing to get more countries under their belt!

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

perfect gift

Bought as a gift for my sister. It looks smart and tasteful and holds memories of places she has been. The colour was perfect (lilac), the discs are probably a bit smaller than I expected but it still looks good

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

Tiny travel rings which cost a fortune to return

I bought some travel rings from this website to supplement some of already bought from a different website previously however in comparison these rings are absolutely tiny! The writing is also very hard to read as a result so a poor product overall.

To compound this issue, when I tried to return, not only does the customer have to ship the items back themself with no prepaid label and it is international shipping which is expensive, the company decided to apply a 10% restocking fee! I queried why this was necessary and they stated it was because the travel rings are custom printed for each order which I find very hard to believe given they would surely have a number of rings ready to go for each country. If not then it’s a very bad and inefficient business strategy!

Restocking fees are illegal in the UK because they are completely unfair but this company seems to get around this because they are based abroad even though they sell in the UK.

All in all I’m down £15 with nothing to show for it due to this company’s products which are unfit for purpose and their ludicrous returns policy. Best to avoid and buy elsewhere to avoid being out of pocket.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great way to keep track of travels.

Now passports are no longer stamped, these are a great way to keep track of your travels.
My discs had been carefully added to my keyring already by Vagabond when I unpacked, a really nice touch, thank you. 😊

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

just a perfect gift for a man who has…

just a perfect gift for a man who has everything.
great communication and delivered on time

February 19, 2025
Unprompted review
Vagabond Life logo

Reply from Vagabond Life

Thank you for your kind words Vicky! We're thrilled to hear it made the perfect gift. Appreciate your support! 😊

Rated 5 out of 5 stars

Experience captured, memories made

The keychain was a gift for someone who in the past few years started traveling abroad. She has made these trips with her grandchildren and children. Being able to capture these moments for her has been wonderful. It’s a unique gift and it was greatly appreciated.

December 26, 2024
Unprompted review

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