Vaiva.co.uk Reviews 

252
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Bought a single item which resulted in an ongoing subscription, which I didn't realise, so I have been scammed out of hundreds of pounds by these crooks. Avoid!

Rated 5 out of 5 stars

Excellent . Goods as described . Arrived promptly within timescale given . What I particularly like is the fact that full contact details for the customer service team are given with each order, shoul... See more

Rated 1 out of 5 stars

Disgraceful fake fraudulent site order low cost item and don't arrive for 6 days don't have time to examine goods day 7 £29.95 charged to your card you used to pay for low cost item bog standard repli... See more

Rated 5 out of 5 stars

I've had a great experience both times that I ordered with this company. I loved all of the products that I received especially the little bag which I use almost everyday now. The items came within a... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Members of Vaiva.co.uk belong to an exclusive shopping club that provides: Europe's lowest price on good quality costume jewellery and accessories with 90 days money back guarantee.


Contact info

2.9

Average

TrustScore 3 out of 5

252 reviews

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No recent history of asking for reviews

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2.9

All reviews

(252)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Thank you

After contact with company. VAIVA has been helpful and in the process of resolving my complaint. I am happy with their services. I will purchase more items from this company when I can afford it.
Thanks
ANILA

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks

Order number 802349
Chap on email polite and couldn't do enough to please me pleasure doing business thanks

February 9, 2023
Unprompted review
Vaiva.co.uk logo

Reply from Vaiva.co.uk

Dear Sarah, I sent you an emial, please check your inbox or spam folder :)

Rated 1 out of 5 stars

SCAMS

You are scamming company and you getting money from a mentaly unstable person with disabilities, every month for 5 months ..If you do not fully refund the £149.75 I will make a complain to the ombudsmen about your service and the fraud u doing on people ..

August 5, 2022
Unprompted review
Vaiva.co.uk logo

Reply from Vaiva.co.uk

Mrs Andreas, I sent you an email could you please check your inbox or spam?

Rated 5 out of 5 stars

Quality bags

I ordered my daughter a set of bags, they arrived quickly and the quality is great. They will last her a long time. Very pleased with my purchase :)

August 3, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give VAIVA a -minus I would.

If I could give VAIVA a -minus 0 I would, what a thieving load of SCAMMERS they are. There is no way, I would have knowingly added myself to a £29-95 a month subscription as I'm disabled & on benefits, I emailed them to unscrubscribe & told them a few home truths & they insist that I would've had to tick a box which says I am subscribing. No way I would've done that, I also asked for my money back which they absolutely refused. I will be putting a warning on all my social media platforms. How they are allowed to do this is beyond me. I only found out by looking at my online banking & saw it a few times, when i looked it was 4 months worth, thats £120, thank goodness i saw it now & not months down the road.............................100% SCAMMERS.... 😠😠😡😡🤬🤬

December 8, 2022
Rated 1 out of 5 stars

They are scammers.We purchased £65…

They are scammers.We purchased £65 worth of items from them and all they sent me was a medal .Yes. A PLASTIC MEDAL. Please avoid these scammers and save your money. My order number is 769777. Once again , please avoid this scam

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a necklace that I really…

I ordered a necklace that I really liked,but I wasn’t sure how genuine the company would be after seeing it on Facebook & reading the bad reviews,but as it came with a mystery box & it would all cost me under £7 I had nothing to loose.I received my necklace with the mystery box yesterday & while it was nice jewellery without including the necklace I ordered there was 4 other necklaces in there plus a watch.I think instead of 2 watches a ring could have been put in instead & instead of 4 necklaces a bracelet & a pair of earrings could have been put in so it mixes it up a bit.I cancelled my subscription today as I can’t afford to pay nearly £30 a month when I might not order things on a regular basis I got a confirmation email from them to say they have received my request to cancel my subscription so I feel this is a great company

September 26, 2022
Unprompted review

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