Bought a single item which resulted in an ongoing subscription, which I didn't realise, so I have been scammed out of hundreds of pounds by these crooks. Avoid!
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See what reviewers are saying
Excellent . Goods as described . Arrived promptly within timescale given . What I particularly like is the fact that full contact details for the customer service team are given with each order, shoul... See more
Disgraceful fake fraudulent site order low cost item and don't arrive for 6 days don't have time to examine goods day 7 £29.95 charged to your card you used to pay for low cost item bog standard repli... See more
I've had a great experience both times that I ordered with this company. I loved all of the products that I received especially the little bag which I use almost everyday now. The items came within a... See more
Company details
Information provided by various external sources
Members of Vaiva.co.uk belong to an exclusive shopping club that provides: Europe's lowest price on good quality costume jewellery and accessories with 90 days money back guarantee.
Contact info
Dalton house 60 Windsor Avenue, SW 19 2RR, London, United Kingdom
- 02033188577
- support@vaiva.co.uk
- vaiva.co.uk
No recent history of asking for reviews
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Thank you
After contact with company. VAIVA has been helpful and in the process of resolving my complaint. I am happy with their services. I will purchase more items from this company when I can afford it.
Thanks
ANILA
Thanks
Order number 802349
Chap on email polite and couldn't do enough to please me pleasure doing business thanks

Reply from Vaiva.co.uk
Great lovely items .I ordered the…
Great lovely items .I ordered the colour changing moon it is absolutely beautiful and calming .Arrived quickly and well packed .would very much recommend Sophieclub
My purchase of a 4 bag deal was…
My purchase of a 4 bag deal was excellent, the quality of the bags are really good quality and for the price was perfect
Debra
Lovely item and delivered quickly
Good shopping place
Brilliant purchase thank you
Brilliant purchase thank you. Would definitely recommend this company. Bags were really good quality and very cheap. Thank you.
SCAMS
You are scamming company and you getting money from a mentaly unstable person with disabilities, every month for 5 months ..If you do not fully refund the £149.75 I will make a complain to the ombudsmen about your service and the fraud u doing on people ..

Reply from Vaiva.co.uk
My daughter absolutely loves her school…
My daughter absolutely loves her school and lunch bag set and gets lot of compliments about it
My experience was excellent very helpful
Exactly what I ordered and great…
Exactly what I ordered and great quality.
Quality bags
I ordered my daughter a set of bags, they arrived quickly and the quality is great. They will last her a long time. Very pleased with my purchase :)
If I could give VAIVA a -minus I would.
If I could give VAIVA a -minus 0 I would, what a thieving load of SCAMMERS they are. There is no way, I would have knowingly added myself to a £29-95 a month subscription as I'm disabled & on benefits, I emailed them to unscrubscribe & told them a few home truths & they insist that I would've had to tick a box which says I am subscribing. No way I would've done that, I also asked for my money back which they absolutely refused. I will be putting a warning on all my social media platforms. How they are allowed to do this is beyond me. I only found out by looking at my online banking & saw it a few times, when i looked it was 4 months worth, thats £120, thank goodness i saw it now & not months down the road.............................100% SCAMMERS.... 😠😠😡😡🤬🤬
Really good prices
Really good prices! Quick postage & great customer support! Would highly recommend :)
Very prompt delivery item was just has…
Very prompt delivery item was just has I expected and was great on our holidays
It’s a scam. Please don’t buy anything from this…
Please don’t buy anything from this company promoting any product. It’s very deceiving. Their intention is to put you on a monthly subscription.

Reply from Vaiva.co.uk
Great service ,prompt delivery very…
Great service ,prompt delivery very happy
They are scammers.We purchased £65…
They are scammers.We purchased £65 worth of items from them and all they sent me was a medal .Yes. A PLASTIC MEDAL. Please avoid these scammers and save your money. My order number is 769777. Once again , please avoid this scam
I ordered a necklace that I really…
I ordered a necklace that I really liked,but I wasn’t sure how genuine the company would be after seeing it on Facebook & reading the bad reviews,but as it came with a mystery box & it would all cost me under £7 I had nothing to loose.I received my necklace with the mystery box yesterday & while it was nice jewellery without including the necklace I ordered there was 4 other necklaces in there plus a watch.I think instead of 2 watches a ring could have been put in instead & instead of 4 necklaces a bracelet & a pair of earrings could have been put in so it mixes it up a bit.I cancelled my subscription today as I can’t afford to pay nearly £30 a month when I might not order things on a regular basis I got a confirmation email from them to say they have received my request to cancel my subscription so I feel this is a great company
Excellent service nice and smooth fast…
Excellent service nice and smooth fast delivery and product was in excellent condition
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