Bought a single item which resulted in an ongoing subscription, which I didn't realise, so I have been scammed out of hundreds of pounds by these crooks. Avoid!
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See what reviewers are saying
Excellent . Goods as described . Arrived promptly within timescale given . What I particularly like is the fact that full contact details for the customer service team are given with each order, shoul... See more
Disgraceful fake fraudulent site order low cost item and don't arrive for 6 days don't have time to examine goods day 7 £29.95 charged to your card you used to pay for low cost item bog standard repli... See more
I've had a great experience both times that I ordered with this company. I loved all of the products that I received especially the little bag which I use almost everyday now. The items came within a... See more
Company details
Information provided by various external sources
Members of Vaiva.co.uk belong to an exclusive shopping club that provides: Europe's lowest price on good quality costume jewellery and accessories with 90 days money back guarantee.
Contact info
Dalton house 60 Windsor Avenue, SW 19 2RR, London, United Kingdom
- 02033188577
- support@vaiva.co.uk
- vaiva.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I have ordered items from here and…
I have ordered items from here and there really good quality products and really easy to purchase from them and I would recommend them
Avoid!! I was never notified of a "subscription"
6 days after leaving the below review I was contacted by my credit card company for a £29.95 "subscription" to this company which I was never notified of when ordering below.
My credit card company has been spot on in stopping the transaction via text at 5am this morning (I even referred them to the below review) and my credit card has been stopped.
Terrible way to treat once happy customers
AVOID!!
This was my original review August 2021:
I'm always dubious of companies that email me with offers of gifts and paying just for postage, yet Vaiva was genuine.
I've just received a £13.95 kitchen multi-chopper dicer and slicer ordered just 4 days ago which has arrived and it only cost me the £1.95 postage from Denmark.
It's great quality and will be ideal for any chef.
I will be shopping with Vaiva regularly as their offers are genuine and their products are good quality so I highly recommend them.
Lovely bag great for everyday quick…
Lovely bag great for everyday quick arrive
I saw this company on face book never…
I saw this company on face book never received anything from them but a large membership fee taken have tried repeatedly to request the money back but no,luck so far but I will not give up she should make it crystal clear that you are locked into a membership of 30 a month and they will not budge not at all acceptable!!
Had a wonderful experience!
Had a wonderful experience!
Would love to buy alot more stuff from them
Ordered a bag for myself and the quality was great!
Loved it!
Good enough to use this service…
Good enough to use this service recommend it
I definitely recommend this to my…
I definitely recommend this to my friends!!!Great service and very nice products!!!I love the bag that I purchased and I use it everyday!!!Im very happy with the purchase!!!
I would recommend this company to…
I would recommend this company to everyone as there products are great value for money and great quality
Very fast delivery and my bag is very…
Very fast delivery and my bag is very good,thank you
Great experience and amazing bags..
Great experience and amazing bags... Defo recommended to my friends
Not spam but trust worthy site as I…
Not spam but trust worthy site as I ordered from Vaiva and received it i. One week and it was great experience of shopping at very low price. Good quality product on cheap prices , I didn’t believe before ordering but now my daughters had also ordered.
Nice and fast delivery
I love it and its amazing
Very happy with my experience shopping…
Very happy with my experience shopping here, customer service is great and the products are even better. Would highly recommend shopping here.
Pls avoid this shop
Pls avoid this shop. I didnt know it was a membership that cost £29.95 a month as they didnt mention it on the fb ads. I complained on their fb page but they blocked me right away. Then i contacted them via their form but no answer until i write this. Tried to cancel the membership via the link but it kept saying due to technical error it cant be done. Really??? They are scammer. I have freezed my card and asked for replacement, hopefully it will stop them taking any payment.
Loving my bag
Loving my bag. Took a while for the delivery because of the Lockdown, but they offered to refund me for my purchase. Items did arrive.
My bag is a three-piece and since the arrival, I have only used them. Different style! A pity I am unable to upload the photo I took.
Reading some of the reviews, any issues just email Vaiva.
Thank you for your service.
Prompt delivery
Prompt delivery. No.damages to package
Lovely items. 100% satisfaction Would highly recommend
Very fast delivery and the product is…
Very fast delivery and the product is very good
It's a con
It's a con, the quality is the same as winning tat from a fair ground. Had no idea or instructions on how it worked or that I was joining a club where £29.95 is taken out each month. Very surprised at who would have that much money a month to buy such poor quality items.
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