Amazingly comprehensive list of clays. Brilliant choice and free samples delivered quickly. I will be ordering in quantity as soon as I have tried them all out. I am impressed by how such a traditiona... See more
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Very pleased with Valentine Clays. Helpful and very accommodating staff to a non ceramic specialist. Was able to sample small batches of clay before buying in bulk. Very speedy delivery, quicker than... See more
Company replied
I've only had one problem with the product when two bags of clay had small pea-sized lumps in them. Collection from Valentine's has always been problem free and bulk delivery was timely and efficient... See more
Brilliant comms and helpful Staff with regards product order and material specs. Couldn’t fault, more so when finally arriving to collect a couple of days later. Thank you
Company replied
Company details
Written by the company
In the heart of the Potteries, Valentine Clays is the world-leading manufacturer of clay supplying industry and the studio pottery community globally, with over 40 distributors located in places such as India, Dubai, Australia and of course Europe. Choose from over 100 clay products that have been specifically developed to suit a potters every need, whether a beginner or professional.
Contact info
Valentine Way, ST4 2FJ, Stoke on Trent, United Kingdom
- 01782 271200
- sales@valentineclays.co.uk
- valentineclays.co.uk
4.8
Excellent
172 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Friendly and efficient
November 24, 2023
Reply from Valentine Clays
Thanks for the great review Jon! We really appreciate it!
Very quick delivery and great customer…
Very quick delivery and great customer service
November 24, 2023
Everything perfect including fixing my…
Everything perfect including fixing my mess up with address
October 26, 2023
Reply from Valentine Clays
Wonderful to hear! Glad we could help. Thanks for leaving a review!
Love the new valentine clay dog...
Hannah you know your company and your dog are great. Lovely meeting your new sales manager. And, good to catch-up with Alex in the evening class. See you for your Christmas fair. Rebecca
October 26, 2023
Reply from Valentine Clays
Thanks for the lovely review rebecca! It was lovely to meet you too - George
Went over and above to complete my…
Went over and above to complete my question and order
November 2, 2023
Reply from Valentine Clays
Hi Andrew, thank you so much for the lovely review! We really appreciate it!
Always a good experience dealing with…
Always a good experience dealing with Valentine Clays
Thank you for the good service
October 31, 2023
Reply from Valentine Clays
Hi john, thank you for the fantastic review! Really appreciate it
Reply from Valentine Clays
Hi Tina, thank you for the lovely review we really appreciate it!
Friendly informative staff willing to…
Friendly informative staff willing to help for any requests
October 25, 2023
Reply from Valentine Clays
Hey steve thank you for the lovely review we really appreciate it!
Spot on
Easy , clear , speedy
And best of all of you have a technical question or need advice there is an experienced ( irl human) member of the team at the end of the phone.
October 2, 2023
Reply from Valentine Clays
Thank you for the lovely review we really appreciate it! We will always strive to help wherever we can :)
Great product and service from a family…
Great product and service from a family run business.
Support and assistance first class.
September 25, 2023
Reply from Valentine Clays
Hi Nikki, thank you for the lovely review we really appreciate it!
Reply from Valentine Clays
Hi Louise, thank you for ordering and your lovely review, we really appreciate it
Always helpful and good service
Always helpful and good service. Great clay as well.
September 25, 2023
Reply from Valentine Clays
Hi Dawn, thank you so much for your review we really appreciate it!
Reply from Valentine Clays
Brilliant news :) Thank you so much for your review!
Reply from Valentine Clays
Thank you for your lovely review!
The staff are very friendly and are a…
The staff are very friendly and are a pleasure to deal with. I had the pleasure Ashleigh-Ann Rushton helping me I was so grateful for the time and patience. I look forward to ordering from Valentine clays in future.
September 18, 2023
Reply from Valentine Clays
Hi Max, this is lovely to hear! We will pass your kind words over to Ashleigh Ann, we are sure it will make her day! Thank you so much!
Ordering and delivery process faultless
September 14, 2023
Reply from Valentine Clays
Wonderful to hear! Thanks so much for your review
clay too dry
I asked on the phone for not too wet or too dry clay. The porcelain you have sent me is really hard, slightly on the hard side of wedgeable. As it is supposed to last me six months, I know that I will be having to wet it down and wedge it to use the last few bags. If I lived anywhere near Stoke I would be bringing it back
September 10, 2023
Valentine's Clay is always efficient…
Valentine's Clay is always efficient and speedy in sorting orders. I bought online the night before, and my order was ready to pick up the following morning.
September 5, 2023
Reply from Valentine Clays
Hi Naomi, this is wonderful to hear! Thank you so much for reviewing!
Great choice of clays
Ordered online and the order was waiting at the agreed time complete with four free samples. Great choice of clays and great service.
September 6, 2023
Just efficient
Just efficient,order ready for collection,help from your staff to load. All quick and simple.
September 6, 2023
Reply from Valentine Clays
Fantastic! We are glad to be of service and thank you for your orders and review!
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