Order was placed with a delivery date of Friday June 12th and we secured help for the following day based upon the information provided. No delivery was made and upon contacting the delivery fir... See more
Company replied
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Order was placed with a delivery date of Friday June 12th and we secured help for the following day based upon the information provided. No delivery was made and upon contacting the delivery fir... See more
Company replied
Liaison & advice was excellent. Soil is of a very good quality. Only minor issue, we advised that driveway sloped, picture was requested & provided. Confirmed by Valley as OK. However delivery drive... See more
Company replied
Ordered 750kg of top soil seven days ago. Got an email on Friday night saying it would be delivered by Pallet Ways rather than Valley themselves per their receipt. There was no tracking information gi... See more
Company replied
Pleasant delivery guy. V rapid delivery time. Looks like good soil with a good amount of fibrous material and nice and dark. No rubbish or plastic in it u like the bags of compost available at diy s... See more
Company replied
The UK’s Number one Top soil specialist with 5 grades to choose from! We provide premium quality bagged topsoil and bark to Wholesale, Trade and Public in the form of Small bags and bulk bags. Our topsoil, bark, turf and aggregates are available to collect from us in-store if you’re working against the clock. We are conveniently located in the heart of England in Birmingham, West Midlands – within 5 miles of both the M40 and M42.
2 Hollywood Lane, B47 5PP, Birmingham, United Kingdom
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Easy to order and pay on line and delivery was not a problem.

Reply from Valley Contractors - Turf & Topsoil
As expected top soil was first class. Delivered on time and placed just where I ask the driver to put it. Would certainly use them again.

Reply from Valley Contractors - Turf & Topsoil
The different soils are explained very well , and the delivery came on the day and time they said it would, full marks to the delivery driver he put it on the drive exactly were I asked thanks again I’ve used this company last year and the service was excellent then Kevin

Reply from Valley Contractors - Turf & Topsoil
Second purchase and cannot fault the quality of the soil.
Both deliveries arrived when they said they would and driver was friendly and polite both times.

Reply from Valley Contractors - Turf & Topsoil
Very good quality soil, delivered exactly when they said it would be. Can’t say fairer than that.

Reply from Valley Contractors - Turf & Topsoil
Excellent service and quick delivery. The soil was excellent quality and delivery by a very friend gentle. Great service all round!

Reply from Valley Contractors - Turf & Topsoil
Great quality turf and good customer service. Website is really to use

Reply from Valley Contractors - Turf & Topsoil
Soil as described. Delivered a day later than arranged due to local courier oversight.

Reply from Valley Contractors - Turf & Topsoil

Reply from Valley Contractors - Turf & Topsoil

Reply from Valley Contractors - Turf & Topsoil
The poor chap arrived with a manual pallet lift gizmo which didn't work well at all, to move 3 ton bags. Couldn't go where I wanted - not on gravel, not on grass. Took him ages to put them wherever he could, trying not to block the lane. Frankly you should invest in a truck and crane! As for the compost, manure and top soil. It's fab. Thanks.

Reply from Valley Contractors - Turf & Topsoil
Order not received presumably delivered to wrong address as stated signed for!

Reply from Valley Contractors - Turf & Topsoil
Soil was fine, delivery took a long time and the driver failed to follow clear request on where to deliver. Caused a big problem but hoping he or someone is going to come today to move the 850 litre bag.

Reply from Valley Contractors - Turf & Topsoil
Prompt and efficient, actually two days early but luckily I was in! Topsoil excellent quality.

Reply from Valley Contractors - Turf & Topsoil
Delivery arrived on day stated, excellent product, but I’d stated where on the drive I wanted the delivery dropped, but I was dropped on the other side, slightly inconvenient but not the end of the world. Would certainly order from the company again.

Reply from Valley Contractors - Turf & Topsoil
Ordered a builders bag of topsoil. If came 2 days early and early enough on the day so I could decant it all to the garden. Couldn't fault the delivery driver either. Topsoil looks good quality but only time will tell.

Reply from Valley Contractors - Turf & Topsoil
Ordered 850litre bags of horse manure and organic compost. Very good quality products. Delivered as promised. Thank you.

Reply from Valley Contractors - Turf & Topsoil

Reply from Valley Contractors - Turf & Topsoil
Easy to order and trouble free delivery. Highly recommended

Reply from Valley Contractors - Turf & Topsoil
Topsoil appears to be good quality. It’s now in raised beds so resulting vegetables will provide the evidence.
I’d have given 5 stars, but the delivery proved a nightmare due to my advice to use a small vehicle being totally ignored 😢

Reply from Valley Contractors - Turf & Topsoil
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