Order was placed with a delivery date of Friday June 12th and we secured help for the following day based upon the information provided. No delivery was made and upon contacting the delivery fir... See more
Company replied
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Order was placed with a delivery date of Friday June 12th and we secured help for the following day based upon the information provided. No delivery was made and upon contacting the delivery fir... See more
Company replied
Liaison & advice was excellent. Soil is of a very good quality. Only minor issue, we advised that driveway sloped, picture was requested & provided. Confirmed by Valley as OK. However delivery drive... See more
Company replied
Ordered 750kg of top soil seven days ago. Got an email on Friday night saying it would be delivered by Pallet Ways rather than Valley themselves per their receipt. There was no tracking information gi... See more
Company replied
Pleasant delivery guy. V rapid delivery time. Looks like good soil with a good amount of fibrous material and nice and dark. No rubbish or plastic in it u like the bags of compost available at diy s... See more
Company replied
The UK’s Number one Top soil specialist with 5 grades to choose from! We provide premium quality bagged topsoil and bark to Wholesale, Trade and Public in the form of Small bags and bulk bags. Our topsoil, bark, turf and aggregates are available to collect from us in-store if you’re working against the clock. We are conveniently located in the heart of England in Birmingham, West Midlands – within 5 miles of both the M40 and M42.
2 Hollywood Lane, B47 5PP, Birmingham, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
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Reply from Valley Contractors - Turf & Topsoil
Excellent service, helpful delivery drivers & good quality topsoil & compost.
Would definately recommend.

Reply from Valley Contractors - Turf & Topsoil

Reply from Valley Contractors - Turf & Topsoil
I ordered two bulk bags of topsoil, they arrived on the day they said they would, they were dropped off where I wanted them to be and the soil was great quality. Not much more to say, 5 stars, job done.

Reply from Valley Contractors - Turf & Topsoil
Very easy to use and an informative website, soil arrived as promised with no drama, soil appears to be as described so well pleased. Thank you.

Reply from Valley Contractors - Turf & Topsoil

Reply from Valley Contractors - Turf & Topsoil
I have not received my delivery and have stayed in all day to ensure its put in the correct place. Please call back asap. 07912208138
Sally Adams

Reply from Valley Contractors - Turf & Topsoil

Reply from Valley Contractors - Turf & Topsoil

Reply from Valley Contractors - Turf & Topsoil
Top Soil with Manure added. This is the third bag we have had of this soil
it is first class soil and has done a good job. The delivery is first class
driver very obliging would recomend.

Reply from Valley Contractors - Turf & Topsoil
What a pleasure doing business with this firm. Enquiries were promptly and professionally dealt with, delivery was speedy and just in time for the Easter weekend. I didn’t think I had a hope of finding turf and topsoil at short notice but I was proven wrong.
The turf has been down for just over a week and it looks superb - great quality.
Thank you!

Reply from Valley Contractors - Turf & Topsoil
Great service delivered a day earlier. The only problem was with the carrier he had been instructed to leave the delivery in the road not on our driveway. We live on a very narrow road so this would restrict passage for emergency vehicles. After we asked the driver to take the delivery back he phoned his boss and they put the delivery on the drive so long as agree not to sue them if they damaged the drive. The driver was very polite just petrified.

Reply from Valley Contractors - Turf & Topsoil
Delivered early but that was no problem. Looks like good stuff.
Glad I checked TrustPilot as mulch/compost delivery seems rife with scammers.

Reply from Valley Contractors - Turf & Topsoil
QUICK DELIVERY , HAPPY.... NEEDED TO MAKE QUICK ENQUIRY BY PHONE , NO ANSWER TRIED MANY TIMES , NOT HAPPY !

Reply from Valley Contractors - Turf & Topsoil
Good quality top soil again but this time failed to meet delivery date and I waited in all day on a Thursday. Got a call at 4.30 offering the next day but I was unavailable and agreed to accept Monday am.
Just annoying.

Reply from Valley Contractors - Turf & Topsoil
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