Bought some of your paint for my kitchen which I thought would only take two coats but I was wrong it took two tins 5 litres of paint for a tiny kitchen which asnt got one full wall
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Review summary
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I’ve used Valspar before and knew it wasn’t the best but this time it’s been awful. It’s a 2 star experience because the pale colours don’t seem as bad but I brought Rainforest Retreat which is a da... See more
Company replied
5 testers all came out peach pink of varying intensities. Even though the cards are green/beige toned. Their so called best seller Goose feathers came a pale peach. B&Q staff try and gaslight it's cus... See more
Company replied
Amazing customer service in solving the issue at hand, but very poor comms between B&Q and Valspar. When I tried to use the voucher multiple times - B&Q had no idea what to do , had never seen this ty... See more
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Company details
Written by the company
For Over 200 years Valspar have been trusted with the colours that are most important of all - Your colours. The colours that are personal. Unique. Intimate. The colours you want to fill your life with. We have Europe’s biggest range of pre-selected colours. From brilliant whites to outlandish oranges, our experts in store can help you choose from over 2,000 colours. Colours that are purer, brighter and truer. And if you can’t find what you’re looking for? Our state-of-the-art colour matching technology can match 2.2 million colours, all from a sample as small as a Parma Violet™. So, if your eye can see it, we can match it to ensure that you always Colour with Confidence.
Valspar Product Range
Written by the company
- Ready for real life, effortless, even coverage and a long-lasting finish, whether you're decorating inside or out. So whether you're decorating your wall and ceilings, wood and metal trim, or even your Garden Fences or Masonry, with Valspar's unlimited range of colours you can create a truly personalised palette for every area of your home.
Love Your Colour Guarantee
Love Your Colour or change it for free!
To help you choose with confidence our Love Your Colour Guarantee means that if you don’t love your new Valspar colour, buy a second one and we’ll give you your money back.
It’s as simple as that.
Terms & Conditions apply.
It’s as simple as that.
Terms & Conditions apply.
Contact info
2.6
Poor
3K reviews
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Replied to 96% of negative reviews
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Prompt honest answers replied to my…
Prompt honest answers replied to my questions
March 25, 2026
Unprompted review
Reply from Valspar Paint
Hi Lynne,
Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!
Surface has been sanded and prepped…
Surface has been sanded and prepped appropriately, after three coats still very patchy. Paint is very watery!!! Not happy at all. Complete waste of money!!!
March 24, 2026
Unprompted review
Reply from Valspar Paint
Hi Penny,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Very polite and pleasant
Very polite and pleasant. Also very knowledgeable.
March 24, 2026
Unprompted review
Reply from Valspar Paint
Hi June,
Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!
Dark blue paint is problematic.
Follow up review.
No contact has yet been made by Valspar.
_______________________________________________
Updated review as requested:
The quality of this paint is terrible and the walls have now had so many coats to try to get rid of the patchy bits and has become so expensive with keep having to buy additional paint. The delivery of my new furniture could has had to be stored in a different room due to delay in finishing caused my your poor paint.
I purchased Valspar Premium which should have been a high quality paint!
Having read other customer views you appear to be producing unusable paint and not taking any responsibility.
_______________________________________
Their dark colour blue emulsion paint is patchy despite how many coats you put on the wall. It chips easily and is a difficult paint to work with unlike their lighter colour paints.
Their paint tester samples are also not true to colour.
February 16, 2026
Unprompted review
Reply from Valspar Paint
Hi Jill,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
NOTHING about this paint is Premium!
Had paint mixed at B&Q as the colour I wanted in Kitchen paint wasn't available. The guy who served me said it can only be made up as the premium mix which I agreed and paid for.
Nothing about the paint seems 'Premium' its honestly the worst quality paint I have ever used. It took loads of coats over magnolia to get anywhere near acceptable then lots of the paint peeled off when removing masking tape.
It reminds me of the cheap acrylic paints you used at school. I reached out to their helpline and was given advice which basically implied Im to blame because my walls are too big and not dry enough.
I wish I had seen these reviews beforehand. Just buy B&M's own paint from now on its probably better quality!
March 19, 2026
Unprompted review
Reply from Valspar Paint
Hi Ryan,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We would really like to assist in getting this resolved for you and have requested further information so our customer service manager can reach out to you personally to investigate further.and we hope that we can take this opportunity to make things right.
Your WhatsApp service was very helpful…
Your WhatsApp service was very helpful and Chloe was very patient with the me changing things around
March 15, 2026
Unprompted review
Reply from Valspar Paint
Hi Karen,
Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!
Total crap
Total crap. Had some Valspar premium kitchen and bathroom paint mixed at B&Q. Coverage is awful. The paint scrapes off with a fingernail, even on properly sanded and primed surfaces.
Avoid at all costs if you don’t want to deal with a very messy cleanup job.
March 14, 2026
Unprompted review
Reply from Valspar Paint
Hi Tom,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Good colour choices, poor quality
Went with the 'premium' version, really liked the colour options. Other decorating jobs I'd used Dulux and Johnstone's and been really happy. I sugar-soaped and sanded walls thoroughly, used a primer layer. Poor quality paint, poor coverage, patchy, colour isn't exactly what was on the paint card. After 3 coats it's just about looking acceptable.. wouldn't use again or recommend
March 8, 2026
Unprompted review
Reply from Valspar Paint
Hi Geoff,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Don't waste your money on this
Getting a colour mix in paint is exciting. You get something that is unique to you. But when you choose the premium range from Valspar, for wood & metal, and it not only needs to be stirred every 2 minutes to stop it from seperating, but when it has 2 coats on the surface (wood in this case) and given days to dry (3 in fact) and then scratches off with the slightest bump..... that excitement quickly goes! My kitchen is now the colour I want, but I will have to risk buying more (if they can accurately match this) and keep touching up where it fails to have the 'excellent scuff and stain resistance' it claims to have!. Very disappointed. and £80 down in the process!!
Valspar contacted to ask for more details, then did NOTHING. Goes to show that interactions on here are purely for show!!!
UPDATE - they have had my phone number and email address for some time, but have NOT contacted to try and help or work out what went wrong, so these 'copy and paste' 'caring' replies they put on here are NOT trying to help, just trying to calm the backlash against poor quality items they make and sell, with dubious claims of performance!
March 10, 2026
Unprompted review
Reply from Valspar Paint
Hi Will,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
After buying 5L of paint in the wrong…
After buying 5L of paint in the wrong colour, I didn’t know how to find what I wanted. Chloe helped me so much, and I went straight to B&Q and had my paint mixed. I got my paint in turning tables shade, and I’m painting with it now and it’s so perfect. Also used my voucher, thank you so much for your help Chloe xx
March 10, 2026
Unprompted review
Reply from Valspar Paint
Hi Mandi,
Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!
Well laid out made it easy to choose…
Well laid out made it easy to choose what colour we wanted
March 7, 2026
Reply from Valspar Paint
Hi Mike,
Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!
Reply from Valspar Paint
Hi Luca,
Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!
Brilliant helpful service
This service is brilliant if your like me and cant make your mind up about colours. The young lady helping me was very helpful and came up with colours i would have chosen. Will definately use yhis service again.
March 3, 2026
Unprompted review
Reply from Valspar Paint
Hi Janet,
Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!
I brought the Paint colour spontaneous…
I brought the Paint colour spontaneous combust, which is a great shade it was what my son wanted but I’ve finished the second coat and it’s still super patchy and looks awful. I have used Johnstone's paint for the rest of my home and every wall I’ve only needed one coat so I’m incredibly disappointed.
February 27, 2026
Unprompted review
Reply from Valspar Paint
Hi Bethany,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
I found the experience really helpful…
I found the experience really helpful as it was my usual colour palette that I go for and I'm not always good at explaining things and the lady was very patient and helpful. Thank you, I'm now looking forward to making a start.
I've got the paint now and the B&Q assistant at paint mixing in Aylesbury was brilliant. Great experience all round. Thank you
February 27, 2026
Unprompted review
Reply from Valspar Paint
Hi Claire,
Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!
Very disappointing, kitchen walls look terrible.
Painted our lounge & hallway in Valspar clotted cream colour, needed another tin for hallway but after it had been painted it was a different shade (I'd say 2 shades darker) the kitchen was painted Valspa duck egg blue, it's been painted 3 times now but still looks patchy. If I buy more to give it a 4th coat it may be a different shade! Very disappointed, would not recommend.
February 27, 2026
Unprompted review
Reply from Valspar Paint
Hi Vicky,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Reply from Valspar Paint
Hi,
Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!
Just brought Velspar Matt white to go…
Just brought Velspar Matt white to go over my white ceilings and coving . After 3 reasonable thick coats it’s still patchy . What a waste of my time as now going for a fourth but might switch back to a better premium one which I thought this was .
Avoid buying any Velspar paint waste of money and time . Really annoyed after alot of effort !!
Wonder if BQ or Velspar will take back 2/3s of paint for a refund due to poor quality paint !!
February 25, 2026
Unprompted review
Reply from Valspar Paint
Hi Paul,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Paint Chips
Only able to get 2 out of 3 paint chips I needed so sorry only 4 not 5 stars
February 24, 2026
Reply from Valspar Paint
Hi Rick,
Thank you for bringing this to our attention.
We’d like to sincerely apologise for the unfortunate experience you’ve had. Your feedback is important to us and will be passed on.
I purchased some valspar paint in store…
I purchased some valspar paint in store last Saturday.
I brought 3 tins of different coloured paint, one for my sons room another for my daughters room and one for the lounge.
I am extremely disappointed in the paint I have used so far.
After spending my whole week off painting there rooms, I can honestly say I wish I never bothered.
I painted my sons room first and then my daughters room, I’m currently on my 3 coat and the room is patchy, I even went and brought a fresh roller and it is still patchy.
I have now run out of paint and patience as this is just the worst thing ever, in between each coat I waited 24 hours. In my whole life I have not experienced such awful paint, it’s not even cheap.
We brought 3 as it was 3 for 2 offer on and I’m not even going to bother painting the lounge with this awful paint.stay clear people, I just wish I read the reviews before purchasing.
I have also emailed b and q and I have yet not received a email back, this was 4 days ago, terrible customer service.
February 16, 2026
Unprompted review
Reply from Valspar Paint
Hi Holly,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
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