Valspar Paint Reviews 

3,263
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 291 reviews, most reviewers were unhappy with their experience overall. Customers frequently found the paint quality poor, often needing multiple coats for coverage, resulting in patchy or uneven finishes. Many reported significant durability issues, with paint scratching, peeling, or wearing off easily from various surfaces, even after proper curing. Consumers were also often disappointed with color accuracy, as the paint frequently did not match samples or appeared as a different shade once applied. However, some customers also noted positive experiences with the company's staff and services. Many reviewers praised the customer service for being exceptional, knowledgeable, and helpful in resolving issues or providing personalized consultations.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing significant disappointment regarding... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant dissatisfaction,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Service

Customers consistently note positive experiences with service, praising its helpfulness, efficiency, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the exceptional and amazing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Bought some of your paint for my kitchen which I thought would only take two coats but I was wrong it took two tins 5 litres of paint for a tiny kitchen which asnt got one full wall

Company replied

Rated 2 out of 5 stars

I’ve used Valspar before and knew it wasn’t the best but this time it’s been awful. It’s a 2 star experience because the pale colours don’t seem as bad but I brought Rainforest Retreat which is a da... See more

Company replied

Rated 2 out of 5 stars

5 testers all came out peach pink of varying intensities. Even though the cards are green/beige toned. Their so called best seller Goose feathers came a pale peach. B&Q staff try and gaslight it's cus... See more

Company replied

Rated 4 out of 5 stars

Amazing customer service in solving the issue at hand, but very poor comms between B&Q and Valspar. When I tried to use the voucher multiple times - B&Q had no idea what to do , had never seen this ty... See more

Company replied


Company details

  1. Paint Manufacturer

Written by the company

For Over 200 years Valspar have been trusted with the colours that are most important of all - Your colours.  The colours that are personal. Unique. Intimate. The colours you want to fill your life with. We have Europe’s biggest range of pre-selected colours. From brilliant whites to outlandish oranges, our experts in store can help you choose from over 2,000 colours. Colours that are purer, brighter and truer. And if you can’t find what you’re looking for? Our state-of-the-art colour matching technology can match 2.2 million colours, all from a sample as small as a Parma Violet™. So, if your eye can see it, we can match it to ensure that you always Colour with Confidence.

Valspar Product Range

Written by the company

Ready for real life, effortless, even coverage and a long-lasting finish, whether you're decorating inside or out. So whether you're decorating your wall and ceilings, wood and metal trim, or even your Garden Fences or Masonry, with Valspar's unlimited range of colours you can create a truly personalised palette for every area of your home.

Love Your Colour Guarantee

Love Your Colour or change it for free!

Love Your Colour or change it for free!
To help you choose with confidence our Love Your Colour Guarantee means that if you don’t love your new Valspar colour, buy a second one and we’ll give you your money back.
It’s as simple as that.
Terms & Conditions apply.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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2.6

All reviews

(3,263)

292 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service!

After visiting our local store a gentleman on the paint mixing counter recommended the valspar consult service as my husband and I couldn’t decided on a colour. The consult matched us with Mia who was nothing short of incredible. She really listened to our needs and asked lots of questions so she could find the perfect colours for our kitchen. We have narrowed it down to our two favourite and we will be returning to the store to pick up some samples!

January 24, 2026
Unprompted review
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Reply from Valspar Paint

Hi Gemma,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 5 out of 5 stars

Great expert advice

Great expert advice. Really took time and effort to provide the best advice.

January 24, 2026
Unprompted review
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Reply from Valspar Paint

Hi,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 5 out of 5 stars

Great colour service

Great colour service, really helpful and informative. Patient and understood my mood board. Answers were prompt and happy to discuss ideas back and forth!

January 24, 2026
Unprompted review
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Reply from Valspar Paint

Hi Rebekah,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 5 out of 5 stars

Good advice

There is so much choice in colours available and to be honest one colour can blend into the other.
Expert advice is a definite help

January 22, 2026
Unprompted review
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Reply from Valspar Paint

Hi Lynda,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 1 out of 5 stars

So disappointed with quality of paint!

I have spent hundreds of pounds on various paints to redecorate our front and middle rooms.
I'm in the middle (should be finished!) painting wooden shelves with Premium Wood and Metal mixed paint Sunset Bellini.
The coverage is absolutely awful...because of the patchiness of the first coat...I went for it on the 2nd coat...it is still really patchy! So now got to go and do a 3rd coat...which means we will have to purchase another pot to have enough for remaining shelves!! Not to mention the additional time.
So disappointed, and now worried about how the rest of the paint purchased is going to stand up!!
I've bought Valspar previously with no issues...have the composition of the paints changed??
It's not like it's cheap paint either!!

January 23, 2026
Unprompted review
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Reply from Valspar Paint

Hi Jacki,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 1 out of 5 stars

Do not waste your money

Do not buy! Awful paint!
Used premium bathroom and kitchen paint all to the instructions on the tin only to find within a few days my walls covered in water marks.(unfortunately i did not read reviews before purchase!) I contacted customer service to be told i obviously didn’t stir it properly! It was mixed in store on the same day. Also apparently you should wait several days before using your bathroom after painting.! No such information is on the tin.

January 8, 2026
Unprompted review
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Reply from Valspar Paint

Hi Lewis,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We would really like to assist in getting this resolved for you and have requested further information so our customer service manager can reach out to you personally to investigate further.

Rated 1 out of 5 stars

One word

One word. Dulux!

December 11, 2025
Unprompted review
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Reply from Valspar Paint

Hi,

Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Rated 5 out of 5 stars

Great service

Really helpful advice with choosing a colour for dark stairs and landing. A great idea

January 20, 2026
Unprompted review
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Reply from Valspar Paint

Hi Wendy,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 1 out of 5 stars

Avoid

Avoid. Looks great. Performs terribly.

Valspar furniture paint delivers a convincing matt finish, and that’s where the positives end.

Despite extensive preparation (thorough sanding, proper priming, and three careful, even coats), the paint never properly cures. Instead, it adheres just enough to look finished… then sheds colour like chalk dust. A soft tissue is enough to lift pigment straight off the surface.

This isn’t wear and tear. This is a fundamental failure of the paint.

The finish remains dusty, fragile, and unusable. Touch it and the colour comes away. Brush against it and you’re left with residue. I’ve used this paint throughout the property as the main decorative finish, including a bed frame, and weeks of slow, careful application have been rendered completely pointless.

Even more frustrating is that this isn’t an isolated experience. Every person I’ve shared this with has responded not with surprise, but with their own horror story involving Valspar products. Peeling, chalking, poor durability - the pattern is depressingly consistent.

Furniture paint should withstand contact. It should set. It should not behave like pastel dust glued to wood.

I’m writing this review for one reason only: to save someone else the heartache, wasted time, and false hope. If you value your effort, your furniture, or your sanity; look to a different brand.

You’ve been warned

P.S - I stirred the paint with an off cut piece of machined pine. This sat in the tub for a few hours, before being brushed off and put to one side for use the following day. This extremely dry, dust free, and absorbent material produced the same poor results.

January 19, 2026
Unprompted review
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Reply from Valspar Paint

Hi Gary,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 1 out of 5 stars

Absolutely rubbish DO NOT wate your…

Absolutely rubbish DO NOT wate your money. Will take about 4 coats to get close yo coverage and then it turns a completely different colour to what you thought it was. Awful awful paint

January 19, 2026
Unprompted review
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Reply from Valspar Paint

Hi Richard,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 5 out of 5 stars

Very helpful to narrow down colours choices

Very helpful to narrow down colours from an overwhelming amount of choices.

January 18, 2026
Unprompted review
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Reply from Valspar Paint

Hi Victoria,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 1 out of 5 stars

Valspar has to be the worst paint I…

Valspar has to be the worst paint I have ever used.
The coverage is terrible even after a the recommended primer.
We have had to apply 5 x coats to get the satisfactory finish.
It was not until I experienced problems that I looked at the reviews..and yes all the bad experiences had by others I was encountering myself..
Check the reviews on the B&Q website on the valspar paint ..the exercise has been a complete waste of time..and money..Steer Clear

January 12, 2026
Unprompted review
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Reply from Valspar Paint

Hi Steve,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 5 out of 5 stars

Really helpful service..

Really helpful service..

January 14, 2026
Unprompted review
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Reply from Valspar Paint

Hi Sarah,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 1 out of 5 stars

Very disappointed Valspar classic

We purchased Valspar classic for walls & ceilings from B&q who mixed the colour. We are extremely disappointed because after many coats we are still left with visible areas where the paint appears uneven. It looks fine in led light, but in natural side light from window these lines are obvious. We purchased a new roller for last coat. We have now run out of the paint and are left with a decision to purchase more of the same or buy a new paint and start over completely.

January 14, 2026
Unprompted review
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Reply from Valspar Paint

HI,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 1 out of 5 stars

Avoid Volspar Paint, its rubbish!

I purchased volspar paint from B and Q in Croydon in December2025 for a hallway makeover before Christmas. The cost ran into many hundreds for the paint and for the painter to decorate my three story townhouse. Picking this paint is a very expensive mistake. I was sold the paint based on the salesman telling me the paint was durable and can be cleaned. I was told they had softsheen colours but once I chose then soft sheen wasn't available to mix.
Within days, it became apparent that it marks easily as is not fit for purpose at all.
Its like a chalk board, you pass it and brush against it. It marks. It's a complete disaster. It costs me over £950.00 to have my hallway painted, not to mention the cost of the paint. I am not a fan at all and would not recommend. This was the first time I had painted my hall in a long time so was a big deal to finally have it done.

December 15, 2025
Unprompted review
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Reply from Valspar Paint

Hi Yvonne,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 5 out of 5 stars

Brilliant service answered my questions…

Brilliant service answered my questions quickly and from the comfort of my home

January 11, 2026
Unprompted review
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Reply from Valspar Paint

Hi Tina,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 5 out of 5 stars

Very helpful colour matching images ive…

Very helpful colour matching images ive seen online to my room

January 10, 2026
Unprompted review
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Reply from Valspar Paint

Hi Sarah,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 1 out of 5 stars

DO NOT BUY VELSPAR!!

We wanted to change our white bannisters and doors to black, having looked around at b and q they had a trade morning and velspar were outside. Lovely informative chat explained how good the paint quality was etc etc. So decided to try it. We had the bannisters and door sanded properly and painted, the paint quality is atrocious. The painter said this is worse than the cheapest water paint. Constantly having to touch it up. Now at £66 a tub 2.5litre I would NEVER RECCOMEND THIS BRAND TO ANYONE. Save your money and look at other brands. Velspar is a waste of money. Awful paint!!

August 15, 2025
Unprompted review
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Reply from Valspar Paint

Hi Mo,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 5 out of 5 stars

Absolutely incredible service from…

Absolutely incredible service from Mikaela, who was kind, thorough, professional and efficient. I was in a decision for and she absolutely nailed all of my visions! Thank you!

January 7, 2026
Unprompted review
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Reply from Valspar Paint

Hi Alannah,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 5 out of 5 stars

We did an online paint consultation…

We did an online paint consultation with Mikaela and I was so impressed! She used pictures of our room and the sofa we have ordered to help visualise what the colour would look like. She created a mood board with a few suggestions of options and what it would look like. They also gave a discount voucher as part of the free consultation. I was super impressed with this service.

January 5, 2026
Unprompted review
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Reply from Valspar Paint

Hi Holly,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

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