We ordered our Gretna Green wedding flowers from Vandella as we were travelling up from Cornwall. Amazing communication from Alison and the team throughout, both online and over the phone. Brilliant a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I called for same day delivery and they were friendly and super helpful, nothing was too difficult. I had special requests to make a golden wedding Anniversary bouquet and they picked excellent flow... See more
Company replied
Anyone wishing to send a floral gift/tribute in & around the Carlisle area need look no further than Vandella Flowers. Having been a customer for the past several years I can say without fear of... See more
Company replied
As always 1st class service fast and easy to order prompt order authorisation and delivered same day Can't be beaten for first class service and quality long lasting beautiful flowers. Wife loves Va... See more
Company replied
Company details
Written by the company
Vandella Flowers have been a Carlisle florist for over 40 years we have a team of skilled florists to make sure that every flower delivery we make arrives on time and in perfect condition. Our flower shop in Carlisle is based at 181 Newtown Road and we can deliver flowers to Carlisle, Gretna, Brampton, Wigton and all other areas in the UK via our box out service.
Contact info
181 Newtown Road, CA2 7LN, Carlisle, United Kingdom
- 01228 536096
- sales@vandellaflowers.co.uk
- vandellaflowers.co.uk
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anyone wishing to send a floral…
Anyone wishing to send a floral gift/tribute in & around the Carlisle area need look no further than Vandella Flowers.
Having been a customer for the past several years I can say without fear of contradiction that theirs is a service second to none.
Always friendly knowledgeable and thoroughly professional every bouquet I’ve had sent has arrived on time and been delivered with a smile - the recipients giving me nothing but glowing reviews !
Alison & John should be justifiably proud of their team.
Regards,
Harvey.
October 2, 2022
Reply from Vandella Flowers
Hello Harvey,
Thanks for the great review and your custom over the years . I have made sure all our team has seen this.
Alison & John
Brilliant service - I’d recommend
Brilliant service, I ordered a bunch of flowers for my wife’s birthday and within 2 hours an amazing bouquet had arrived. I would strongly recommend them as the staff were very helpful too.
September 27, 2022
The customer service received from this…
The customer service received from this florist was outstanding. A very friendly lady answered the phone & was so helpful with my request. I live in Oxford & ordered a wreath for a family members funeral recently. Unfortunately, I couldn’t attend the funeral, but my family in Carlisle sent me a photo of the wreath I purchased. It was just as seen on the website, beautiful.
I would definitely use this florist again.
September 17, 2022
The flowers were absolutely gorgeous
The flowers were absolutely gorgeous. Even better than I had asked for.
Thank you so much
September 23, 2022
Phoned last minute for flowers for the…
Phoned last minute for flowers for the same day delivery. Assistant on phone was extremely helpful, polite and punctual with my order. Recommend the shop to everyone.
September 22, 2022
Funeral flowers
The flowers were lovely and a lot more flowers than expected.
Thank you i will not be going anywhere else in future .
September 21, 2022
Fantastic service
Excellent service from start to finish
Best and most accommodating florist in Carlisle
September 20, 2022
Bride & groom wedding flowers
Thank you very much for my stunning bride bouquet and husbands button hole for our wedding 14th September Mill Forge.They were absolutely beautiful and just like the photo I sent you via messager. They arrived on the time schedule you had told me. They were perfect. I would 100% highly recommend you x
September 14, 2022
Unprompted review
Reply from Vandella Flowers
Hello Tina,
I am pleased we were able to pay a small part in your big day good luck in the future.
Alison & John
Thank you for delivering beautiful…
Thank you for delivering beautiful flowers! I live outside the UK and a group of friends and I wanted to send our friend flowers because she was getting married and we were not able to be there. So we searched for the flowers on your website, it was super easy to order online and have them delivered to the hotel. Thank you!
September 16, 2022
Spot on!
Spot on. Easy order over the phone and the flowers were successfully delivered on time to a neighbour, because the intended recipient was not at home.
September 17, 2022
flowers were lovely.
The flowers were lovely.
My only negative is I asked for them to be delivered after 11am, as my wife works nights, and they were delivered an hour early.
September 17, 2022
Same day delivery as requested
September 16, 2022
So easy and dependable as always.
September 15, 2022
Easy to order & same day delivery
Easy to order & same day delivery. Recipient was very pleased with the flowers saying they were beautiful
September 15, 2022
I ordered my flowers over the phone via…
I ordered my flowers over the phone via Abbie. She was pleasant and helpful in making sure that the order was correct for the occasion and the recipient loved them. Would definitely recommend. Thanks again.
September 13, 2022
Excellent service and lovely flowers
September 14, 2022
Fantastic service very helpful and easy…
Fantastic service very helpful and easy to use.
September 14, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.