Vanhallenmelbourne Reviews 183

coat keeps me warm, though it feels a bit bulky in use.

I get a few compliments on the jumpsuit, but overall it feels fairly average.

Wearing the vest is fine, but it doesn’t feel especially special.

I ordered a summer dress from their collection about six weeks ago. The fabric is lightweight and flows nicely without being see-through. The fit is flattering and comfortable for warm days. It's become a go-to piece for weekend outings and feels like it will last.

suit tailoring is decent and feels okay, though not particularly premium.

The linen blend pants are light. Perfect for humid weather, no clinginess.

Shipping took longer than I hoped, but the packaging was neat and secure.

The fabric was very comfortable but the color faded a little after the wash.

I ordered a summer dress from their collection and was impressed by the fabric quality. It's lightweight and flows nicely without being see- through. The fit is flattering and comfortable for warm days. It's become a go-to piece for weekend outings and feels like it will last.

The outer packaging looked a bit dusty and scuffed, but the clothes inside were sealed well.

I believe the products are from shein or a similar source my package had no label of this brand and was shipped straight from China, they also randomly took money from me weeks later and still are yet to respond about a refund

The sweater design is decent and comfortable for casual wear, though quite basic.

The pants fit fine, but they don’t feel very high-quality.

The sweater is soft, though not as cozy as I hoped, with a fairly standard feel.

The pants fit okay, but the style isn’t as flattering as I expected and feels fairly average

The jacket is comfortable to wear, although it could provide more warmth on especially cold mornings.

Awful experience with the purchase of a males blue linen shirt.
Very poor wuality, unwearable.
Had to pay $20 to ship back to China for a protracted return process that has never eventuated. As they say the return item must be stuck in customs, until they receive it they will not refund as stated in return policy.its bee 5 minths.
Shonky retailer!!

Giving it a 1 because there is no option for 0. Absolutely awful quality product and forget a refund. They ask you to post the items to CHINA. Refund never materialises. They are not an Australian company as the name suggests. Steer clear

AVOID THIS COMPANY - Terrible Customer Service & Ignores Australian Consumer Law.

Ordered a biker jacket in October 2025. Wrong size arrived and the quality was poor, so I requested a refund in November - a basic consumer right under Australian law. Instead of honoring this, they:
- Forced me to pay for return shipping to CHINA (not Melbourne despite the name!)
- Made me wait over 2 months with my item stuck in Chinese customs
- REFUSED to process my refund, claiming they won't pay until customs clears - completely shifting their logistics risk onto me

Key Red Flags:
- Misleading "Melbourne" name when returns go to China
- Terrible return policy that violates ACL
- Zero accountability for their own logistics failures
- Poor quality products
- Months-long delays with zero resolution

I've escalated to ACCC and Fair Trading. Save yourself the headache and shop elsewhere. There are plenty of legitimate retailers who actually follow Australian consumer laws and don't leave customers hanging for months over a simple return.

If I could give this site 0 stars, I would. The clothes were a poor fit, very odd material, and apparently not from Melbourne. I believe they may have been shipped in from China, as the company kept refusing to tell me how to return the items for a refund. Then it hit 30 days, and apparently now I have gone over the time frame to get a refund so they won't refund me. Very disappointing