Vanity Studios Reviews 2,145

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their welcoming and professional demeanor, highlighting the exceptional service provided by hair and makeup artists, as well as photographers. People consistently mention feeling comfortable and at ease during their sessions, appreciating the guidance and talent of the team in capturing beautiful and cherished memories. The overall user experience, from initial greetings to the final selection of photos, is often described as smooth, enjoyable, and well-organized, leading to high satisfaction with the product and its quality. However, some customers also noted occasional issues, such as feeling rushed due to delays, or experiencing disorganization in scheduling. A few people were dissatisfied with the quality of hair and makeup, specifically mentioning concerns about the products used, unsuitable foundation shades for diverse skin tones, or inadequate styling for certain hair types. There were also instances where customers felt pressured during the photo selection process or found the overall experience to be less inclusive than expected, particularly for specialized shoots like cosplay.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the friendly... See more

Service

Reviewers mention positive feedback about service, with many customers enjoying the hair, makeup, and nail... See more

Product

Clients share positive opinions on the product, with many reviewers impressed by the quality of the photos... See more

Quality

Consumers generally express satisfaction with the quality of the service and final products. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended Vanity Studio to celebrate our sisters 60th birthday. We were greeted warmly and immediately offered a beverage and after our trying journey that was greatly appreciated. It was a lovely,... See more

Company replied

Rated 5 out of 5 stars

great experience from start to finish. Everyone was very welcoming , really enjoyed the space and every step of make-up, hair and nails. Danny was my photographer for the day and his photos were truly... See more

Company replied

Rated 5 out of 5 stars

Had a fabulous day at Vanity Studios. Everything ran smoothly and on time. Hair and make-up was perfect. The whole family had great fun posing. Ben our photographer was patient and capture some lovely... See more

Company replied

Rated 5 out of 5 stars

The staff was incredibly lovely, everyone was so welcoming and the entire process was very enjoyable, engaging and me and my partner felt so comfortable! We had a package deal where drinks, snacks, ha... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Professional photoshoots in London. We shoot family photography, fashion photoshoots, model portfolios, boudoir photoshoots and corporate headshots.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

My day with Vanity studios was…

My day with Vanity studios was incredible. Right from the start, when I met Jenny and Alina who did my hair and makeup respectively. They did a phenomenal job and gave me a perfect look. Then I met Matteo who was the photographer and he just made me feel very comfortable with the shoot. I am camera shy and had no idea how to pose but he directed everything and made it seem so easy and effortless. Finally, I met Chevaugn who showed my pictures and helped me choose them. She also offered to edit pictures if we needed them. Overall my experience was really great and the whole team was very hospitable. I suggested the studio to many of my friends. Thankyou vanity studio for a wonderful experience.

February 8, 2026
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Reply from Vanity Studios

Hi,

Thanks so much for leaving us a review, we really appreciate you highlighting our staffs hard work. Please do think of us again in the future for another visit.
Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

We had a great experience at Vanity…

We had a great experience at Vanity studios. I booked a photoshoot as we wanted to have family pictures done and I was a bit worried about my 2 year old as she never stands still but the photographer was amazing with her and they managed to take amazing pictures, which we will cherish forever. Everyone, from the makeup artist, the hairdresser, the photographer, all the staff were very kind and friendly. Would definitely recommend it!

February 1, 2026
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Reply from Vanity Studios

Hi Michi,

Thanks for your wonderful review. We aim to make Vanity a space that welcomes everyone, even little ones. Enjoy your photos and be sure to visit us again soon.
Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

I was really impressed with the whole…

I was really impressed with the whole team from the friendly morning greating to hair and makeup that made me feel glamorous and the photographer. I left with some great photos, including those I can use professionally. Thank you.

January 31, 2026
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Reply from Vanity Studios

Hi,

Thanks so much for leaving us a review about your recent trip, we really appreciate hearing such positive feedback about your client's experiences. Please do think of us again in the future for another visit.
Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

Such an amazing experience

Such an amazing experience. My friend and I had such a memorable and lovely time. Shev was so helpful and the photographer helped us through our nerves. I actually can't recognise myself in these pictures. I highly recommend this

February 11, 2026
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Reply from Vanity Studios

Hi,

Thanks so much for leaving us a review about your recent trip, we really appreciate hearing such positive feedback about your client's experiences. Please do think of us again in the future for another visit.
Thanks,

Jon
Vanity Studios

Rated 4 out of 5 stars

Great to have a photo shoot with friends

Great to have a photo shoot with friends. Lovely pictures but felt we didn't need so many taken, just got a bit tired towards end of day. Staff helpful and recommend a nearby restaurant where we had good meal. Thanks.

October 1, 2025
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Reply from Vanity Studios

Hi there,

Thank you for your lovely review.

We’re so pleased to hear you enjoyed the photoshoot with your friends, that you were happy with the pictures, and that the team were helpful throughout the day. It’s also great to know the restaurant recommendation went down well too.

We do appreciate your feedback about the number of images taken, and we’ll certainly take that on board.

Thank you again for visiting us.

— Matt

Rated 5 out of 5 stars

Overall this was a great experience

Overall this was a great experience - excellent hair and make up artists, plenty of drinks and snacks and a brilliant photographer (Bernardo) who made us feel both comfortable and special. The whole process was easy and fun.

February 8, 2026
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Reply from Vanity Studios

Hi Andrea,

Thanks for leaving us a positive review. I'll certainly pass on your kind words to Bernardo. Hopefully we'll see you again soon.
Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

Fun, glamorous, professional experience

I had a great time at Vanity Studios. I felt well looked after by everyone there. It was a treat to have my hair and make up done, and I was really happy with the balance of having a natural look that I asked for my make up whilst keeping it appropriate to photographic work. The photographer was an expert, who immediately put me at ease, supported me in choosing which outfits to use, and knew exactly how to direct me. There was a good variety of settings in the photography studio, which I appreciated. It was difficult to choose which photographs to keep at the end of the session, as they are pretty expensive and only one photograph is covered by the deposit fee, but the lady supporting me in selecting the photographs was super supportive and kind.

February 5, 2026
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Reply from Vanity Studios

Hi Sophie,

Thanks for taking the time to write such a thoughtful review, we're so glad you enjoyed your experience with us at Vanity. Enjoy you images!
Thanks,

Jon
Vanity Studios

Rated 1 out of 5 stars

I appreciate the time and effort that…


I appreciate the time and effort that went into the session and the professionalism and friendliness of the team on the day. The overall experience in the studio was pleasant and welcoming. However, I was disappointed with the hair and makeup service provided, particularly given the studio’s central London location and the premium price point.

The foundation shade used did not match my skin tone, and the setting powder left a visible white cast on my brown skin, which translated poorly in the final photographs. This significantly affected my confidence in the images and the overall result. In a diverse city such as London, I would expect a professional studio to be equipped to work competently with a wide range of skin tones and complexions.

Similarly, the hairstyling support was not adequate for my hair type. I ultimately had to style my own hair despite following the pre-session instructions to arrive with it blown out. Clients with Afro-textured hair should not feel they must manage their own styling during a paid professional shoot.

While the people themselves were kind and the session environment was enjoyable, this key aspect ultimately undermined the final product. The photographs do not reflect the true skill of the photographers because the hair and makeup preparation did not support the outcome.

As the final photographs did not meet an acceptable standard for me due to how my skin tone and hair were handled, I am rating this experience one star out of five. I share this feedback in the hope that the studio reviews its training, product range, and inclusivity standards, as better preparation in these areas would materially improve the experience and outcomes for clients from diverse backgrounds.

September 24, 2025
Unprompted review
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Reply from Vanity Studios

Hi Lalia,

Thank you for taking the time to share your experience and for your kind words about the team and the atmosphere in the studio.

We’re very sorry to hear that the hair and makeup preparation did not meet your expectations, particularly regarding the foundation match and how the styling supported your hair type. This is certainly not the outcome we want for any client, and we appreciate you raising these concerns.

Our stylists aim to work with a wide range of skin tones and hair types, so it’s disappointing to read that you felt this aspect of the session did not support the final photographs as it should have. Feedback like yours is important and will be shared with the team as we continually review products, preparation and client communication.

As this relates to the outcome of your session and the images themselves, we would really appreciate the opportunity to look into it further. Please feel free to contact us directly at info@vanitystudios.co.uk so we can review your appointment and discuss the matter with you in more detail.

Thank you again for your feedback.

— Matt

Rated 5 out of 5 stars

What a great experience!

My experience was much better than I expected. Everybody at the Studio is welcoming and extremely friendly and they go out of their way to make the customers feel at ease, from the young person in reception to the make-up artist (in the real sense of the word) to the fantastic Daniel, the photographer who took my pictures. Highly recommended.

February 5, 2026
Unprompted review
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Reply from Vanity Studios

Hi Irene,

Thanks for your kind words. Please enjoy your photos and be sure to book another session with us in the future. Looking forward to welcoming you back.
Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

The difference a good experience makes when you thought you were unphotogenic

From arrival to departure everyone was treated as a special guest. The stylists have a depth of experience, and are able to provide suggests, but listen to what you want.
What makes the magic come alive is the photography. The photographer was encouraging, and made it easy by giving simple directions. He even made the experience fun! I grew up hearing I was unphotogenic. To then be told I have a beautiful smile and are posing well is very special. The photos proved this was not flattery but the result of an incredible experience.

February 7, 2026
Unprompted review
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Reply from Vanity Studios

Hi

Thanks so much for sharing this with us. We pride ourselves on ensuring every client feels welcome and confident in their session. Please do come and join us again in the future.
Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

It was a great experience

It was a great experience, my friend and I needed a day off to just focus on ourselves, and this experience just made it come true.

The make-up, the photoshopping and the staff could not have been greater and more welcoming.

The results were just breathtaking, and we could not decide which ones to take as they were all great captures. Shoutout to the photographer.

January 17, 2026
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Reply from Vanity Studios

Hi Frensis,

Thanks so much for your review. Really glad that you had such a positive experience with us at Vanity. Be sure to visit us again soon.
Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

Had a wonderful time

Had a wonderful time! With Kieran doing the pictures for myself and my fiancé, it was lovely. Super comfortable and definitely a wicked experience!

also going through the pictures with Shev was very nice too! - she was helpful and super honest with the pictures we wanted to pick! Can't wait to do another shoot! would recommend for anyone who wants to get a lovely few photos!

February 8, 2026
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Reply from Vanity Studios

Hi Kirath,

Thanks for your feedback. It's great to hear you enjoyed your experience, it means everything to us. We look forward to seeing you both again soon.
Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

A great day out

A great day out - an opportunity to feel pampered with an expert make over and hair stylist, followed by a professional photo shoot. The photographer really put us at ease to make sure we came out with a variety of great shots.

February 7, 2026
Unprompted review
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Reply from Vanity Studios

We greatly appreciate your lovely feedback, thank you for sharing it with us. Please do come and visit us again in the near future for another session.

Jon
Vanity Studios

Rated 5 out of 5 stars

Great experience and lovely photos

Amazing experience for our family- team was very professional, all the steps smoothly transitioned with great team working. Friendly environment, guiding us throughout, with attention to detail. Stunning photos, thank you.

February 7, 2026
Unprompted review
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Reply from Vanity Studios

Hi Saji,

Really glad you had such an enjoyable experience and are thrilled with the photos. We look forward to welcoming you back in the future.

Jon
Vanity Studios

Rated 5 out of 5 stars

Loved it

Everyone is so friendly, instantly made us feel at ease. Kieran, our photographer, was telling us exactly how to pose. The only difficulty was what photos to pick as they all looked great

February 7, 2026
Unprompted review
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Reply from Vanity Studios

Hi Anna,

It's never easy to pick photos when they all look great! Thanks so much for your review, please do think of us again in the future.

Jon
Vanity Studios

Rated 5 out of 5 stars

Well accommodated

I had such a great experience with Vanity Studios. The whole experience was so lovely and we were well accommodated for. Ben, our photographer gave us such a huge selection of beautiful pictures and Chevaughn was so sweet with helping us decide for our photo selections along with the photo packages.

January 25, 2026
Unprompted review
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Reply from Vanity Studios

Hi Diaz,

We're so glad you enjoyed your photo session with us at Vanity Studios. Ben and Chevaughn are great assets to us and we'll certainly pass on your feedback.

Jon
Vanity Studios

Rated 5 out of 5 stars

Great customer service

Great customer service, atmosphere, waiting times, and positive experience overall.

February 6, 2026
Unprompted review
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Reply from Vanity Studios

Hi Nadia,

Really appreciate your positive feedback, I'll certainly let the team know. Please do come back and visit us again soon for another session.

Jon
Vanity Studios

Rated 3 out of 5 stars

Cosplay Shoot

We were sold an affordable package deal at Comicon for a cosplay shoot but slightly fell prey to a sales pitch which embellished details and over-promised. The experience itself was good but overshadowed by the slight disappointment that it was not what we were sold.

To note, for anything other than glamour looks, you will be expected to prepare your own look. This unfortunately means that you lose out on a large portion of the pre-paid package with includes nails/hair/make up. Perhaps the studio could investigate a reduced price package which doesn't leave clients feeling like they missed out?

Nevertheless, the staff on the day were welcoming, helpful and talented. Our photographer took the time to research our cosplays to help deliver and guide us through every necessary detail of the perfect image. This was a highlight.

When it came to selecting the shots, we had one included in our package but the sales pitch was once again very intense. It was discussed as if we were expected to spend hundreds of pounds for additional digital photo packages which was not a cost which we anticipated. I fully respect the need to value your craft but we found the price list very intimidating and I don't believe the staff member was particularly sensitive to this.

In summary, a good experience but improved communication from sales staff and a review of package prices would improve overall rating.

February 4, 2026
Unprompted review
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Reply from Vanity Studios

Hi Lea,

Thank you for taking the time to share such thoughtful feedback.

We’re really pleased to hear that you enjoyed the shoot itself and that the team made you feel welcome on the day. It’s great to know the photographer took the time to research your cosplays and help guide the images — we’ll be sure to pass those kind words along.

Cosplay sessions can vary quite a bit depending on the characters and the level of detail involved, so many clients prefer to prepare their own styling. We do understand your point that this can make parts of the package less relevant in those cases, and your suggestion about a more tailored option is helpful feedback.

We’re also sorry to hear that parts of the communication around the offer and the viewing felt uncomfortable or unexpected. Our intention is always for clients to feel relaxed and able to choose only what they genuinely like, and feedback like yours helps us review how clearly we set expectations in advance.

Thank you again for highlighting both the positives and the areas where you feel things could be improved.

— Matt

Rated 3 out of 5 stars

Maybe not for cosplayers…

This was sold to us at Comic Con as a service aimed at cosplayers, but the experience felt more compromising than we expected. The photographer was amazing—easily the highlight of the day and genuinely brilliant at what he did.

However, because this was a cosplay shoot, we were required to do our own makeup, which is understandable given how specialised cosplay makeup can be. That said, the final photos were very expensive, especially considering there was no makeup or cosplay-specific support included.

Everyone involved was lovely and welcoming, but it felt like cosplayers were more of a side audience rather than the main focus, with the setup leaning more towards traditional glamour photography.

In future, I’d choose a studio that genuinely caters to cosplay and understands the specific needs of cosplay makeup and presentation.

February 4, 2026
Unprompted review
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Reply from Vanity Studios

Hi Karla,

Thank you for sharing your feedback.

We’re really pleased to hear your kind words about the photographer and that you found the team welcoming on the day. It’s great to know the shoot itself was enjoyable.

Cosplay sessions can vary a lot depending on the character and the level of detail involved, which is why many cosplayers prefer to prepare their own makeup and styling. For that reason, we try to give clients the space and time to get ready in the way that works best for them.

As a working studio we do host a variety of shoots throughout the day, and while we aim to create a fun experience for everyone, we appreciate your feedback that the setup may have felt more aligned with our broader portrait style rather than something fully cosplay-specific.

Thank you again for taking the time to leave your review and for highlighting both the positives and the areas where you feel things could be improved.

— Matt

Rated 5 out of 5 stars

The experience from start to finish was…

The experience from start to finish was great. I’m really appreciative of the hair stylist who gave me the hairstyle and curls I’ve always wanted to try. The photographer was really good at giving direction. He understand my vision for the photos and they came out amazingly well. Stephan was very helpful and patient with helping me to choose the best pictures which was a very difficult task given the amazing shots that were taken. I would recommend them 100%.

February 3, 2026
Unprompted review
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Reply from Vanity Studios

Hi SJ,

Thanks for your lovely feedback, always great to hear from happy clients. Stephan is great at helping select photos, we know it can be tough when there are so many good ones. We appreciate your recommendation and hope to see you again soon.

Jon
Vanity Studios

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