Brian at the Glasgow branch was very helpful and got me a van quickly which was seamless. Happy with my purchase and part exchange. Thanks, Campbell Clyde Coast Exterior Services Ltd
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fred was our contact at van monster and delivered fantastic customer service throughout the whole process. It was so easy to reserve our van of choice with just a quick call. The pics were sent as soo... See more
Really good experience from phone call to van collection. Dealt with Fred who organised bringing the van from down south to Glasgow. Everything exactly the same as on the description. Allowed to have... See more
Company replied
From the first call Brian made us feel at ease. Extremely helpful giving us the opportunity to look at all vans without pressure. Brian explained everything extremely well and in terms we could f... See more
Company replied
Company details
Information provided by various external sources
Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!
Van Monster
Written by the company
- The UK's largest choice of quality used vans
- Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.
Contact info
2229 London Road, G32 8XL, Glasgow, United Kingdom
- 0141 896 3617
4.7
Excellent
160 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very nice experience no hassle or…
A very nice experience no hassle or heavy sales chat,
Was allowed to browse on my own and then speak to the salesman Brian when I was ready to ask more .
Brian was very helpful and knowledgeable on his subject and answered my questions fully.
In all I would recommend Van Monster.
May 20, 2025
Unprompted review
Reply from Van Monster - Glasgow
Thank you for your kind recommendation.
Immaculate cars at great prices with excellent customer service
Fabulous experience at van monster from start to finish. From the warm welcome from Fred when phoning to enquire about the car through to handing over the keys when the sale was made.
All questions happily answered (no matter how silly). Given space and time to have a good look round the car and carefully walked through the paperwork when the deal was done.
The car itself was immaculate, competitively priced and freshly valeted on both 1st and return visits.
Felt well taken care of with no stress or pressure to buy.
Would definitely recommend to anyone looking to get a great deal from an honest and trustworthy dealership
May 14, 2025
Unprompted review
Reply from Van Monster - Glasgow
Excellent and really valuable feedback. Thank you.
Excellent end to end support and…
Excellent end to end support and service, tailored to my needs with no issues or surprises at any stage. Many thanks to Brian.
May 10, 2025
Unprompted review
An excellent sales service!
The staff member we dealt with (Brian) in Glasgow supplied us with an excellent service, very helpful, friendly and professional!
May 3, 2025
Unprompted review
Reply from Van Monster - Glasgow
Great feedback for Brian, thank you very much.
New car experience
First class service when buying my new car from Brian at van monster.
Very happy with my new car .
Would totally recommend them.
April 28, 2025
Unprompted review
Reply from Van Monster - Glasgow
We are delighted to hear that you are happy with your car and thankyou for taking the time to recognise Brian.
Very pleasant service from start to…
Very pleasant service from start to finish the way vessels should be sold
April 29, 2025
Unprompted review
Reply from Van Monster - Glasgow
Thankyou for taking the time to leave your feedback.
Great Service
Service from Brian was fantastic. What we loved that we were able to browse without any issues and able to decide on our own without anyone being pushy to get a sale. Once decided Brian was knowledgeable, friendly and advised us on anything we asked. Exceptional service and will definitely recommend
March 22, 2025
Unprompted review
Reply from Van Monster - Glasgow
Excellent feedback for Brian and the team, thank you very much.
A very straightforward experience from…
A very straightforward experience from start to finish. Brian was very professional and helpful. Would certainly buy from Vanmonster again.
April 3, 2025
Unprompted review
Reply from Van Monster - Glasgow
Great to hear, we can't wait to be of assistance again. Thank you for your kind comments for Brian.
I bought a van
Bought a fantastic we van a Mercedes sprinter from van monster great price emacullate condition Fred from the glasgow branch was excellent from the start to finish giving all information required and paperwork I would recommend highly van monster.
March 29, 2025
Unprompted review
Reply from Van Monster - Glasgow
Thank you for your kind recommendation. Well done Fred!
Vey happy with the service provided by…
Vey happy with the service provided by Fred at Van monster Glasgow
March 28, 2025
Unprompted review
Reply from Van Monster - Glasgow
Thank you for the positive feedback for Fred.
Relaxed
Relaxed, friendly, honest service, great guys, selling quality vehicles, you couldn't get a better car buying experience.
March 22, 2025
Unprompted review
Reply from Van Monster - Glasgow
Fantastic feedback, thank you very much.
Excellent service and friendly
Excellent service and friendly, helpful staff.
March 22, 2025
Unprompted review
Reply from Van Monster - Glasgow
Thank you for your feeback Ian. Greatly appreciated.
Reply from Van Monster - Glasgow
Thank you for taking the time to provide this feedback. We really do appreciate it.
amazed
due to my vans mounting repair bill decided to hand it back and look for a newer one.so one saturday night found 2 on there site so decided to do the soft search to see if i could get finance thats as far as i went.
the monday i was contacted by jon who gave me all the options with none of the pressure so decided to let him go ahead and to my amazement by thursday everything was in place. brian in glasgow contacted me so i could pay the deposit and within 2 weeks i had the keys there customer service is second to none any question answered would defo recomend to anyone in a difficult situation as they stop at nothing to get you back on the road if i could give them a 10 i would thanks to all involved
March 1, 2025
Unprompted review
Reply from Van Monster - Glasgow
Fantastic feedback, thank you very much. Well done to Jon and Brian.
Very smooth process.
Very smooth process.. this is the third van I have bought from van monster Glasgow. I wouldn’t go anywhere else
February 28, 2025
Unprompted review
Reply from Van Monster - Glasgow
Great to hear, thank you very much.
Brian was really good
Brian at Glasgow was really good. Very friendly, helpful and relaxed. It was all very straight forward. Thanks
March 6, 2025
Unprompted review
Reply from Van Monster - Glasgow
Thank you for your review. We will make sure that Brian gets this feedback.
Glasgow - Vauxhall Vivaro - Brian
Brian, who took me round the van and for a test drive, was very kind and helpful.
He had plenty of knowledge to answer the questions I had about the vehicle and processes around purchase and presented the information in a reasonable way that made sense to me. He also explained some of the background on how the business operates and the standards they have for the vehicles.
I have confirmed the 14 day returns policy and booked the van I have just purchased in for a health-check at a local garage I trust. If this review has not been changed, all has gone well, and my current standing of being very happy with the van is my final review.
February 18, 2025
Unprompted review
Reply from Van Monster - Glasgow
Thank you for your feedback.
Reply from Van Monster - Glasgow
Thank you for your review.
Great communication and fast handover.
Great communication and fast handover.
Spot on
February 13, 2025
Unprompted review
Reply from Van Monster - Glasgow
Thank you very much.
Great service from Fred and the team at…
Great service from Fred and the team at vanmonster Glasgow, had my van delivered to the door at my home in Essex, I couldn’t be happier.. thank you.
February 12, 2025
Unprompted review
Reply from Van Monster - Glasgow
Great feedback, thank you. We will pass it on to Fred.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.