Van Monster - Wakefield Reviews 108

TrustScore 4.5 out of 5

4.7

675 Leeds Road, Outwood, WF1 2LU Wakefield, GB


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Rated 5 out of 5 stars

Purchasing my van from Van Monster Wakefield has been absolutely brilliant from start to finish. They do not pressure you in ANY way at all. They are a genuine team of people who have your best... See more

Rated 5 out of 5 stars

Lewis was really helpful from first point of contact , phoned to say another branch interested , asked if i wanted holding and did . I went following Monday to view, Lewis is a straight forward to d... See more

Company replied

Rated 5 out of 5 stars

A huge thank you to Lewis Bingham at the Wakefield branch for being an absolute star! He went above and beyond to help me and my family find the perfect car. Lewis took the time to make sure we unders... See more

Company replied

Rated 5 out of 5 stars

Probably the best car buying experience I've had. Chris Evans at the Wakefield branch was brilliant from start to finish. Excellent comms throughout, honest, absolutely no pressure at all and he did... See more

Company replied


Company details

  1. Used Truck Dealer
  2. Motor Vehicle Dealer

Information provided by various external sources

Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!

Van Monster

Written by the company

The UK's largest choice of quality used vans
Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.

Contact info

  • 675 Leeds Road, Outwood, WF1 2LU, Wakefield, United Kingdom

  • 01924 680 095

4.7

Excellent

TrustScore 4.5 out of 5

108 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

would highly recommend

Chris Evans was very helpful, polite and courteous. Nothing was too much of an ask - would highly recommend!

August 8, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback. We will pass this onto Chris

Rated 5 out of 5 stars

Great experience

Chris the Sales bloke was ace, very friendly, very honest, very helpful. If only all vehicle purchases went that smoothly! 10/10

August 5, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Glad you had a good experience. We will pass your comments on

Rated 5 out of 5 stars

Great experience with Van Monster

Great experience with Van Monster - Chris was very communicative and responsive. Slight issues with the delivery but Chris made sure everything was sorted. The car’s just as advertised and is performing perfectly.

July 17, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback

Rated 5 out of 5 stars

Good price, friendly

Good price on the cars and a friendly, no pressure service

July 18, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback

Rated 5 out of 5 stars

Very satisfied

Apart from getting a very good part ex on my trade in, Mark Frazer (manager, Wakefield) delivered everything as promised in a friendly, courteous manner. I felt very comfortable doing business with this company.

June 22, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for you review and i hope we can assist you in the future, I will pass on the feedback to Mark and the Wakefield team.

Rated 5 out of 5 stars

Lewis Bingham

Lewis Bingham, sales person, vanmonster team have handled all this deals with the most professionalism and care. Take all the process in a such way. Quick process to find a van and in one of the VanMonster branches and make it arrive securely to Watford.
If you need any help, ask for Lewis Bingham @ VanMonster

June 29, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for the feedback i will pass it on to Lewis and the Wakefield team.

Rated 5 out of 5 stars

This was our first time dealing with…

This was our first time dealing with van monster and the experience we had left us well impressed with the friendliness and professionalism shown by Lewis he went above and beyond to make sure we was happy with our new purchase .the car was very well presented nothing was to much trouble so thank you very much Lewis you are a credit to van monster I would highly Recommend van monster in Wakefield 😄👍 for the next time you looking for a car give Lewis a call you won’t be disappointed 🥇👍😀🚗🚗🚐

June 28, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for the review. so glad you had a great experience from Lewis and the Wakefield team.

Rated 5 out of 5 stars

Wow !

From my first visit to my last, my experience with Van Monster was exceptional. I dealt with Mark Frazer at the Wakefield branch and felt at ease straight away. There was no pressure in buying. I could ring/visit/test drive the car anytime. Nothing was too much.

I do not do reviews but on this occasion I had too. Would highly, highly recommend Van Monster. All the staff are friendly, professional and very, very helpful.

June 15, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your review. I will pass it on to Mark and the Team in Wakefield.

Rated 5 out of 5 stars

Dealt with Lewis at Van Monster

Dealt with Lewis at Van Monster, who was Fantastic.

Couldn’t be more helpful, courteous and patient when assisting us with the purchase of a new van.

I’d recommend Van Monster in Wakefield every time!

February 20, 2023
Unprompted review
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Reply from Van Monster - Wakefield

Thanks for your feedback. We hope to serve you again in the future and will pass these comments on to Lewis and the team in Wakefield

Rated 1 out of 5 stars

Do not buy from this con artist…

Do not buy from this con artist company. Sold my daughter a 13k shed of a van that’s been filled with putty. Parts missing. Supposed to have done checks which they can’t provide proof of.Appalling customer service, washed there hands. Please avoid at all costs. Been trying to get them to deal for months. They are now stranded 30 miles from home and it’s -4 disgusting.

December 20, 2021
Unprompted review
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Reply from Van Monster - Wakefield

Sorry to hear about the issues please contact us with more details and we will try to assist.

Rated 5 out of 5 stars

Lewis handled the sale with polite…

Lewis handled the sale with polite professionalism and and made the whole experience a pleasure.

December 5, 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for the review. Lewis is the newest member of the Wake field team so great to see this.

Rated 5 out of 5 stars

Excellent customer service from Chris

Excellent customer service from Chris, will definitely come here first next time we buy a van for our business

October 7, 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thanks for the review Emma good to hear you had a great experience,

Rated 5 out of 5 stars

From sourcing the vehicle to delivering…

From sourcing the vehicle to delivering it to our depot, the process was handled professionally and efficiently throughout.

October 10, 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for the review i will pass it on to the team in Wakefield

Rated 5 out of 5 stars

Absolutely Amazing Team

Absolutely Amazing Team, the ease of business is tremendous and the speed at which this team works with at Wakefield is unprecedented I have purchased at least 5 Vans from them, and they have never let us down. Big Thanks to Lewis and Mark for their support.

July 29, 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for the review i will pass it on to Mark and the Wakefield team.

Rated 5 out of 5 stars

support and teamwork

I cannot recommend and praise the service i received from Lewis Binghman and Mark Frazer enough ..
They were very patient with me and my partner as we needed a van and we are claiming a grant from council and I needed a lot of papework and i was back and forth on email , the repsonse was staright away and offered help even now after we have purchased a van .
The van is perfect for my partner :)

May 10, 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for your feedback. Your comments have been passed to the Team.

Rated 5 out of 5 stars

A great experience all the way

A great experience from the initial meeting to look at different vans all the way through to the purchase. Lewis managed the process very well and always delivered as promised. Really happy with the van and I would highly recomment

April 26, 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you very much for this great feedback. We will pass it on to the team.

Rated 5 out of 5 stars

Happy longstanding customer

All our vans are supplied by Vanmonster Wakefield and have been for many years. The prices are competitive and we always get good advice from Chris as to which van would best suit our needs.

April 7, 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you very much for your feedback and continued custom. We will pass on your remarks to Chris.

Rated 5 out of 5 stars

the all process was great from start to…

the all process was great from start to finish, everything fully explained, no pressure sales , all options covered would highly recommend , very friendly staff made the experience straight forward

March 26, 2022
Unprompted review
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Reply from Van Monster - Wakefield

Thank you for sharing this feedback and we hope to be able to help you again in the future.

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