Van Monster - Warrington Reviews 

210
TrustScore 5 out of 5

4.8

Athlone Road, WA2 8JJ Warrington, GB


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Rated 5 out of 5 stars

I recently bought my new car from Mike Rossiter and it was a very quick and easy process. I got frequent email upsets so I always knew what was happening and when, and I drove off with the car only 1... See more

Rated 5 out of 5 stars

I bought a Vauxhall corsa yesterday from Mike at the Warrington branch. When speaking with the team I had nothing but excellent customer service, since being a first time buyer I was nervous about whe... See more

Rated 5 out of 5 stars

Great service from Mike Rossiter at Van Monster Warrington, great service from start to finish, nothing was an issue, got a good deal done, not pushy, just honest sales man, who cares about what he do... See more

Company replied

Rated 5 out of 5 stars

I got the 5 star treatment from Mike Rossiter at Monster Van Warrington . The whole process from choosing my van to driving away went as sweet as a nut . Mikes communication skills were s... See more

Company replied


Company details

  1. Used Truck Dealer
  2. Motor Vehicle Dealer

Written by the company

Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!

Van Monster

Written by the company

The UK's largest choice of quality used vans
Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.

Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(210)

243 reviews in the last 12 months

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Rated 5 out of 5 stars

mike who i dealt with was a breath of…

mike who i dealt with was a breath of fresh air as always.
i have dealt with him for years and he is one of the main reasons i shop with van monster.
we have bought a fleet of vehicles from van monster and i wont shop elsewhere due to service and after care.

February 15, 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for this. Very much appreciated. Well done Mike.

Rated 5 out of 5 stars

New Car - Great Service

Recently bought a car from here. Staff very friendly and professional. Not pushy at all when offering any additional warranty etc. Really easy to deal with. Car significantly cheaper than other dealers and in great condition.

January 27, 2024
Unprompted review
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Reply from Van Monster - Warrington

Thank you for taking the time to provide this great feedback, we really do appreciate it and pass on every comment.

Rated 5 out of 5 stars

Bought a car recently from Chris

Bought a car recently from Chris, he made the process so easy and was so honest. Would definitely go back. Thanks Chris :)

January 31, 2024
Unprompted review
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Reply from Van Monster - Warrington

Thank you for taking the time to provide this review, we really do appreciate it and pass on every comment. Well done Chris.

Rated 5 out of 5 stars

Excellent service from Mike at van…

Excellent service from Mike at van monster. Honest, fast no boring sales speigal.

February 1, 2024
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for taking the time to provide this positive review, we really do appreciate it and pass on every comment. Well done Mike.

Rated 1 out of 5 stars

Bought a van from the warrington branch…

Bought a van from the warrington branch absolutely shocking vans paid a lot of money 18months ago for a peageot expert van and now broke needing a full new engine why I wasn’t told the cambelt would need changing soon!! and then for me to take it for a service before this happened for them to tell me the van was in a terrible state and looked like it hasn’t been serviced in a while or least not a full service he said fluids were wrong colour in certain parts of the bonnet also.
So not I’m going to have to probably buy a new van after 18 months will never use this company ever again!!

November 15, 2023
Unprompted review
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Reply from Van Monster - Warrington

Hi Dan sorry to hear you are having problems. Can you supply us with the registration number so we can look into it further as we have nothing on record about any issues?

Rated 5 out of 5 stars

Kia Picanto

Excellent service and knowledge and nothing too much trouble
Highly recommended and Mike I cannot thank enough

January 6, 2024
Unprompted review
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Reply from Van Monster - Warrington

Thank you for the review and recommendation.

Rated 5 out of 5 stars

Bought a transit from van monster…

Bought a transit from van monster Warrington in November, dealt with Mike Rossiter, the service he provided was first class nothing was to much trouble, kept me informed right through the process would highly recommend.

November 1, 2023
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thanks for the review. Great to hear.

Rated 5 out of 5 stars

Really good service from Mike Rossiter…

Really good service from Mike Rossiter in the Warrington Branch. No pushy sales techniques, explained anything I needed him to andI ended up leaving with a nice new car at a reasonable price. Thanks and I know where I’ll be going when I need to replace our other car.

December 12, 2023
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for the review. Look forward to seeing you on your next purchase.

Rated 5 out of 5 stars

Absolutely amazing experience from…

Absolutely amazing experience from start to finish. Didn't realise purchasing a car from over 200miles away would be so easy.
Mike was extremely helpful, answered all my queries and concerns with great knowledge and professionalism. Managed my expectations wonderfully and had the car delivered to my home.

December 6, 2023
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for your review. Cars are a new venture so great to see we are doing it well.

Rated 5 out of 5 stars

Chris

Chris - Van Monster Warrington

Just picked up my new Mercedes Tipper. Chris was really helpful and an abslute gentleman. Nothing was too much trouble and, I'd highly recommend. (This is my 6th vehicle bought from this company over the years.)

December 1, 2023
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for the review and recommendation.

Rated 5 out of 5 stars

I recently bought a Mercedes A class…

I recently bought a Mercedes A class from this company & found Daniel Callaghan to be an absolute asset to this business.
He bent over backwards to help
me & nothing was to much trouble.
He really made it an experience to remember what a really nice man .
I would highly recommend monster van & Daniel .

Thank you

Matt Wootton

September 22, 2023
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for your feedback, we will pass your kind comments onto Dan and the team in cannock. Thank you for your purchase

Rated 5 out of 5 stars

Great service, would recommend

We received great service from Van Monster and are very pleased with our new car. We dealt with Mike Rossiter, who was very helpful and efficient. He answered any queries we had, and replied to emails promptly. Would recommend.

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Good service from beginning to end

Good service from beginning to end. Mike Rossiter was friendly and helpful throughout, no pressure and didn't feel rushed. Excellent service. Would recommend.

August 18, 2023
Unprompted review
Van Monster - Warrington logo

Reply from Van Monster - Warrington

Thank you for your custom and feedback. We will pass this onto Mike

Rated 5 out of 5 stars

I was looking ar getting a van so I…

I was looking ar getting a van so I looked on line and I can across van monster so I had a look through the pages and seen a van that I wanted so I contacted the depot where the van was and when I got through I spoke to a lovely gentleman called Mike. Mike is based at the Warrington depot and straight from the word go he was great explaining everything to me and was only a phone call away if I wasn’t sure on something. My wife took delivery of my new vehicle yesterday and I must say is top notch can’t thank Mike at van monster Warrington enough great customer service

August 7, 2023
Unprompted review
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Reply from Van Monster - Warrington

Thank you for your feedback . We hope you enjoy your purchase and will feed your kind comments back to Mike

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