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Van Mossel Peugeot - Amsterdam Zuidoost Reviews 

174
TrustScore 3.5 out of 5

3.6

Klokkenbergweg 29, 1101 AK Amsterdam-Zuidoost, Nederland, NL


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Rated 5 out of 5 stars

I have always enjoyed a personal service when visiting Van Mossel Amsterdam Zuidoost. Last time I went there to change my winter tires but also got assistance regarding the delivery of a the Peugeot 3... See more

Company replied

Rated 4 out of 5 stars

I have a mixed experience with my car maintenance. On a sunny side, the web site and online communications are pretty convenient. I was asked about additional services I'd like to have during main... See more

Company replied

Rated 5 out of 5 stars

The team always delivers the best work and takes good care of my car for years now. I would highly recommend!

Rated 2 out of 5 stars

Came of a winter check.. 3 days before planning to leave. 1 day before leaving, my oil light came on and my oil levels were 2 low and hence had to check and refill.. is that not the purpose of... See more

Company replied


Company details

  1. Peugeot dealer
  2. Auto Repair Shop
  3. Car Dealer
  4. Car Repair and Maintenance
  5. Motor Vehicle Dealer
  6. Used Car Dealer

About Van Mossel Peugeot - Amsterdam Zuidoost

Written by the company

BEKIJK ONZE VOORRAAD PLAN EEN WERKPLAATS AFSPRAAK NEEM CONTACT MET ONS OP





Over Van Mossel Peugeot:
Van Mossel is officieel Peugeotdealer en heeft vestigingen in Alkmaar, Amstelveen, Amsterdam Noord, Amsterdan Zuidoost, Heemskerk, Heemstede, Hoorn, Leiderdorp, Lisse-Hillegom, Purmerend en Zaandam.



Over Van Mossel:
Mobiliteitsbedrijf Van Mossel Automotive Group is in ruim 75 jaar tijd uitgegroeid tot het grootste automotive bedrijf van de Benelux. Hieronder vallen de dealerbedrijven, schadeherstelbedrijven, leasebedrijven en tal van andere mobiliteitsoplossingen. Daarnaast biedt de groep diverse diensten onder één dak zoals verzekeringen, financieringen, signing/inbouw/carrosserie en autoverhuur.



Onze visie:
Van Mossel Automotive Group is een familiebedrijf met 75 jaar ervaring en nog altijd veel ambitie. Wij zien het als missie om onze belofte ‘Voor mobiliteit, voor iedereen’ ook voor u waar te maken. Persoonlijke aandacht, een breed scala aan mobiliteitsoplossingen en scherpe prijzen staan aan de basis van ons succes.
Meer lezen: https://www.vanmossel.com/over-ons/



Contact info

  • Klokkenbergweg 29, 1101 AK, Amsterdam-Zuidoost, Nederland, Netherlands

  • 088 001 4500
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3.6

Average

TrustScore 3.5 out of 5

174 reviews

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3.6

All reviews

(174)

597 reviews in the last 12 months

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Rated 1 out of 5 stars

In 2025 the garage “fixed ” the airco…

In 2025 the garage “fixed ” the airco in my 208, the pump was changed as were other parts at great expense. The airco ran out of gas after a few months. This year I’m told the compressor is faulty. It takes 3 days to actually inspect and communicate with me, no apologies or solutions other than a ridiculous quote to fix it. I’m moving away from Peugeot after having driven them for 20 years!

July 9, 2026
Rated 1 out of 5 stars

Terrible experience.

Terrible experience.
I left my car for a major maintenance and reported some issues to be checked. I had to bring my car three times as the required repairs was not done even though I made it clear at the beginning. Furthermore, my car had engine breakdown only 3 days after picking up my car from the maintenance.

April 22, 2026
Van Mossel Peugeot - Amsterdam Zuidoost logo

Reply from Van Mossel Peugeot - Amsterdam Zuidoost

"Dear mr. Kurutas,Thank you for sharing your feedback. Please accept our sincere apologies for the fact that you had to bring your car back three times. While we always strive to fix everything in one visit, some complex issues unfortunately require additional diagnostic steps and testing to ensure a proper repair.We are glad to know that the car has now been fully repaired and is back in good working order. We would value the opportunity to regain your trust and hope to see you again for your next service, where we will go above and beyond to provide you with the best possible experience.
Best regards, Van Mossel Peugeot Amsterdam Zuidoost

Rated 1 out of 5 stars

Do yourself a favour, don't buy a second hand car here

The reselling department is a scam. They don't disclose the full information of the car and are misleading with the information they provide so they can trick you into buying the car. Always spoke to a woman called Loïs, very friendly until of course she completed the sell. Also, the post-sell service does a quick check and doesn't spend time in really checking the state of the car and they camouflage scratches to make them less visible. Bought a car in October, had to go twice in the first 15 days because some flap was left loose and was making weird noices and only after washing the car, the scratches appeared. Once you buy the car, they go MIA and dont reply back. They even lied with the APK saying it was perfect 10/10 only to find out that there is Indeed a problem with the wind wipes.... I can't regret enough having bought a car here and would highly recommend against making the same mistake I did.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Personal Service

I have always enjoyed a personal service when visiting Van Mossel Amsterdam Zuidoost. Last time I went there to change my winter tires but also got assistance regarding the delivery of a the Peugeot 3008 introductory leaflet in English as well as a review of some features of the navigation system of my car. Van Mossel's staff and more specifically Mr Ramsan Karahan made me feel that I always receive personal service there. Thank you!

April 8, 2024
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Reply from Van Mossel Peugeot - Amsterdam Zuidoost

Thank you for your nice review. Kind regards, Van Mossel Peugeot Amsterdam Zuid Oost

Rated 2 out of 5 stars

Came of a winter check..

Came of a winter check..

3 days before planning to leave.
1 day before leaving, my oil light came on and my oil levels were 2 low and hence had to check and refill..

is that not the purpose of the winter check?

February 16, 2024
Van Mossel Peugeot - Amsterdam Zuidoost logo

Reply from Van Mossel Peugeot - Amsterdam Zuidoost

Goedemiddag, bedankt voor uw beoordeling. Wij streven naar de beste service. Ik begrijp van mij collega dat u volgende week langskomt voor een controle. Wij hopen dat wij uw ervaring dan kunnen veranderen. Met vriendelijke groet, Van Mossel Peugeot Amsterdam Zuidoost

Rated 4 out of 5 stars

Need to re-check expectations due to low attention to details

I have a mixed experience with my car maintenance.
On a sunny side, the web site and online communications are pretty convenient. I was asked about additional services I'd like to have during maintenance a day before or so and I picked few of them, some paid and one free (estimate trade-in cost). The execution time was also as expected.
When I arrived, the process of handing over a car was very easy, basically verifying phone number and giving the keys. The location is not great to get out of there without a car though. That's one downside.
The main problem is that all of my responses to their requests were disregarded, no additional services were performed. Nobody cared to apologize either. When I tried to get a trade-in estimate from one sales guy in the glass box there, he was too active to try sell another car to me rather then help me get an estimate of mine.

March 6, 2024
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Reply from Van Mossel Peugeot - Amsterdam Zuidoost

Beste Sergei,

Spijtig te moeten vernemen dat uw ervaring bij onze locatie in Amsterdam ver weg staat van hetgeen wij nastreven. De tevredenheid van onze klanten staat bij ons hoog in het vaandel en kent de hoogste prioriteit.
Onze verkoopdirecteur zal u vandaag telefonisch contacten.

Met vriendelijke groet,

Nino (Afdeling Klanttevredenheid)

webcare@vanmossel.nl

# ---

We are sorry to hear that your experience at our location in Amsterdam is far removed from what we strive for. The satisfaction of our customers is our top priority.

Our sales director will contact you by phone today.

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