i was a little but concerned as always when i purchase something on line i didn't need to be the whole process was effortless thanks van zone definitely recommend
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See what reviewers are saying
Can not fault Vanzone. Purchased a number of vans a few years ago and had no problems. Purchased several vans again recently with Sam at Vanzone, the service the price and help was impeccable, The... See more
Company replied
Nothing but excellent service from the Vanzone staff. Informative and kept communication throughout the whole process. From enquiry to delivery. a1 services love the van orderd one from main dealer... See more
Company replied
Excellent service from initial enquiry to delivery of vehicle. Easy paperwork for the finance, deposit paid and vehicle delivered within 2 weeks. Kept fully informed throughout. Sales team were very h... See more
Company replied
Company details
Written by the company
Having been in the motor industry for many years, one thing we have learned is that it is not a particularly pleasant environment for the customer. A recent consumer survey showed that the motor industry was one from bottom of a long list when it came to trustworthiness. Our main focus now is to provide an outstanding service to our customers right from the initial enquiry through to delivery and beyond, outstanding Customer service is vital. Vanzone offers the best van lease deals & van deals in the UK. We offer a price promise guarantee with free delivery anywhere in the UK. Low monthly repayments with dealer warranties on all van deals. We offer free quotes and the best van deals.
Contact info
37-39 Holton Road, CF63 4HB, Barry, United Kingdom
- 02922744401
- sales@vanzone.co.uk
- vanzone.co.uk
4.6
Excellent
209 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i was a little but concerned as always…
i was a little but concerned as always when i purchase something on line
i didn't need to be
the whole process was effortless
thanks van zone definitely recommend
February 23, 2026
Unprompted review
Reply from Vanzone
We hear you! It’s totally normal to be a little cautious when buying online, but we are so glad we could put those nerves to rest. Making the process effortless for you is exactly what we aim for. Thanks for the recommendation and enjoy your new van!
Can not fault Vanzone.
Can not fault Vanzone.
Purchased a number of vans a few years ago and had no problems. Purchased several vans again recently with Sam at Vanzone, the service the price and help was impeccable,
The vans are just as described with all the backup you need to make a really easy faultless purchase.
Definitely recommend Sam and the team at Vanzone.
Thanks for all your help.
February 12, 2026
Unprompted review
Reply from Vanzone
It was a pleasure working with you again! There is no bigger compliment than a returning customer, and I’m so glad we could make this latest purchase just as smooth as the first ones. I’ll be sure to share your kind words with the rest of the team. Enjoy the new vans, and we’re here whenever you need us.
Outstanding customer service
I first made contact with Vanzone, my initial contact was with a person called Sam Johnson, who was extremely helpful and understood my current situation.
A little bit of background behind what happened I went to a different company went through the process had a vehicle delivered however it was the incorrect vehicle and then the communication from there was very poor.
I then done some research and found some really good reviews regarding van zone, I first spoke to Sam Johnson explained the situation and believe it or not the process has been so easy and so straightforward.
It’s a little things they call you back when they’re meant to call you back.
They send the correct documentation and nothing seems any trouble to them.
This is the first time I have ever financed a vehicle and the process with van zone is so straightforward, and individuals like Sam Johnson are so helpful and professional excellent customer service and nothing is too much trouble very highly recommended.
Honestly, it is so hard nowadays to find a company that you can trust from an individual first time ever financed a vehicle vanzone have gone above and beyond.
Excellent customer service.
December 12, 2025
Unprompted review
Reply from Vanzone
We are so glad we could help you after such a frustrating experience elsewhere! Thank you for the high praise for Sam; he truly goes above and beyond for our customers. Making the finance process easy and trustworthy is exactly what we aim for. Enjoy your new vehicle and thank you for choosing Vanzone.
Reply from Vanzone
Thank you for taking the time to leave your feedback. We’re sorry to hear that you feel disappointed and we’d like to clarify the situation.
We have made attempts to contact you by phone to discuss your review and address any concerns directly. On 21st October at 12:22, the Sales Manager spoke with you regarding van options. During that conversation, you explained that you had found three VW Crafters with another supplier on a deal that included zero deposit and only a £1,000 balloon payment at the end, and you advised that you were happy with the deal you had secured and felt fortunate to have found those vans.
At that point, as you confirmed you had already proceeded elsewhere and did not request any further pricing, the enquiry was closed. We did advise that if anything changed, you were more than welcome to get back in touch and we would be happy to help.
We’re always keen to be transparent and assist where we can. Should you wish, we are more than happy to share details of this phone call with you. We would also welcome the opportunity to speak with you again directly if you’d like to discuss this further.
Fantastic service with good pricing
Fantastic service from the team right from the first enquiry through to the notification of delivery of two vans.
Follow up has been welcome, a company that wants to get things right.
August 28, 2025
Unprompted review
Reply from Vanzone
Hi Chris,
Thank you for the fantastic review! We’re delighted to hear you were happy with the service from start to finish and that the communication and follow-up made a difference. Thanks again for choosing us — we truly appreciate it.
From, the Vanzone team.
I have to be honest this company was…
I have to be honest this company was spot on from the start with good sensible advice, great service and prices and kept us well informed as to delivery etc of two vehicles we have just purchased through them.
September 1, 2025
Unprompted review
Reply from Vanzone
Hi David,
Thank you for your honest and kind feedback. We’re really pleased to hear you found our advice helpful and our service, pricing, and communication met your expectations. It was a pleasure assisting you with the purchase of your two vehicles, and we truly appreciate your trust in us. We look forward to helping you again in the future.
From, the Vanzone team.
Good price promised and delivered
Good price promised and delivered. I was kept in the loop throughout and van delivered exactly when promised. Great service.
August 15, 2025
Unprompted review
Reply from Vanzone
Hi John,
Thanks so much for the great review! We’re really glad to hear everything went as promised and that the communication and delivery timing hit the mark. We appreciate you choosing us and hope to help you again in the future. 😊
From, the Vanzone team.
Great company to deal with
Great company to deal with, the customer service is superb, nothing is to much trouble, my company have purchased numerous vans over the past 18 months and will continue to do so, great prices and free delivery!!!!
September 8, 2025
Unprompted review
Reply from Vanzone
Hi Michael,
Thank you very much for taking the time to leave us such a a lovely review. We're so thrilled to hear everything was positive for you. Thank you again for choosing us!
From, the Vanzone team.
Quick response times and all staff that…
Quick response times and all staff that we dealt with were very helpful
September 9, 2025
Unprompted review
Reply from Vanzone
Hi Adam,
Thank you very much for taking the time to leave us a lovely review. We're pleased to hear everything was positive for you. We hope you enjoy your new van and thanks again for choosing us!
From, the Vanzone team.
Everything was actioned without fuss…
Everything was actioned without fuss and delivery was on time. The most hassle was being asked to write a review!
September 9, 2025
Unprompted review
Reply from Vanzone
Hi Alan,
Thank you for taking the time to leave us a great review. We're thrilled to hear everything was positive for you. We hope you enjoy your new van and thanks again for choosing us!
From, the Vanzone team.
Can not fault the service from Van zone…
Can not fault the service from Van zone the communication was very clear and regular during the whole process wven though they dont have a show room and i was initially apprehensive but no need to have been ,and after sales has been very good also will definitely be using again many thanks
August 14, 2025
Unprompted review
Reply from Vanzone
Hi Andrew,
Thanks so much for your great feedback! We're really pleased to hear that you had a positive experience with us and that our communication helped put your mind at ease. We're so glad that our after sales has met your exceptions and we truly appreciate your kind words and look forward to helping you again in the future!
Thanks again for choosing us - the Vanzone Team.
Fantastic, reliable company
We received our crew cab van a few weeks ago and are delighted with it!
The whole procedure from Simon sourcing the van, to the admin team keeping me regularly updated and answering my many questions, to the delivery being right on time was fantastic.
I have to admit that I was quite nervous having never bought a new vehicle & paying upfront without even seeing it, was all new to me, but I wouldn't hesitate to recommend Vanzone to others!
Sandra Chisholm
August 14, 2025
Unprompted review
Reply from Vanzone
Hi Sandra,
Thank you so much for your kind words and taking the time to leave us such a thoughtful review! We're delighted to hear that you're happy with your new van. Your recommendation truly means a lot to us and we're here if you ever need anything in the future! Enjoy your new van and thanks again for choosing us!
Thanks, the Vanzone team.
New van
From start to finish with this company I can only describe as 1st class . Please don’t give Arnold Clark your money . Thanks Simon , Emily and all the staff once again absolutely love my van
John selfridge
July 10, 2025
Unprompted review
Reply from Vanzone
Thank you so much for your 1st class review Mr Selfridge! It was a pleasure to deal with you. Always here and happy to help if you need us in the future. Thanks again, from the team at Vanzone.
First Class Service
First Class Service, fair pricing and great customer service. Would recommend and use again in the future
July 24, 2025
Unprompted review
Reply from Vanzone
Hi Colin, thank you for your kind words. We're thrilled to hear that you had a positive experience with us! Enjoy your new van. Thanks again, from the team at Vanzone.
Fiat doblo
I bought a van from
Vanzone and I was very impressed with the service and the quality of the car ..everything was on time and perfect service and very good customer service..
July 15, 2025
Unprompted review
Reply from Vanzone
Hi Darion,
Thank you so much for your kind words! We're thrilled to hear you were impressed with both the service and quality of your van. If you ever need anything in the future, we're always here to help. Enjoy your new van!
Thanks again, from the team at Vanzone.
Great Prices
Great Prices, Fast Delivery & Friendly customer service.
Honestly they have it all. I have used Vanzone a couple of times and they have been brilliant each time.
They are very friendly and gave very good prices for the vans I bought.
April 30, 2025
Unprompted review
Reply from Vanzone
Hi Shabbir, thank you so much for your kind words and for taking the time to leave such a fantastic review! We're thrilled to hear that you've had a great experience with us each time. It's always our goal to offer great prices, quick delivery, and friendly customer service, so it's wonderful to know we have consecutively done this with yourself. We really appreciate your continued trust in Vanzone, and we look forward to helping you again in the future!
Thanks again, from the team at Vanzone.
Excellent service for getting our first van
Excellent service for getting our first van for our retail business. I was bewildered by the world of business vehicle finance and Simon was kind enough to invite me to their office and explain it to me. This advice was invaluable.
The finance process was simple and communication throughout was brilliant.
The van was delivered to our place of buisness within 2 weeks, in impeccable condition. Very happy with it.
I would highly recommend Vanzone!
April 24, 2025
Unprompted review
Reply from Vanzone
Thank you for the fantastic review! We're so glad to hear your experience with Vanzone was a positive one and that Simon was able to help make the world of business vehicle finance a little less overwhelming. Providing a seamless customer journey is at the heart of what we do at Vanzone, because we understand the value it brings to all our customers. Enjoy your new van, and don’t hesitate to reach out if you need anything in the future.
Thanks again, from the team at Vanzone.
Great customer service
Excellent service, excellent vehicle at an excellent price.
Vehicle arrived in perfect condition and at the time agreed.
March 28, 2025
Unprompted review
Reply from Vanzone
Hi Dale, Thank you so much for your kind words and ‘excellent’ review. We're thrilled to hear that you were happy with the vehicle, the service, and the overall experience. Delivering ‘excellent vehicles’ at great prices with ‘great customer service’ is what we strive for with every customer. We will be sure to thank the team for the continuing great work. We truly appreciate your support and look forward to speaking to you again in the future!
Thanks again, from the team at Vanzone.
Reply from Vanzone
Thank you so much for your kind words and 5-star review! It means a lot to us to know that our team and especially the owner made a good impression. Hope to hear from you again soon!
Thanks again, from the team at Vanzone.
Just Taken Delivery of my new Vauxhall…
Just Taken Delivery of my new Vauxhall Combo Van, prompt delivery was important to us as we had already sold the vehicle this van was replacing, pleased to say the van was delivered on time and far exceeded our expectations with regard to specification.
December 16, 2024
Unprompted review
Reply from Vanzone
Hi Terry, thank you for the 5-star review. We always love to know that our customers trust in our business is well placed. We aim to provide realistic ETAs to our customers as we understand the importance of time within any business and especially if you don’t have another van which you rely on. ''Far exceeding'' a customers expectation is an amazing achievement for the team to hear. We hope you love the new van and will look forward to hearing from you again.
Thanks again, from the team at Vanzone.
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