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VapeMail 

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Food, Beverages & Tobacco
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See what reviewers are saying

Rated 5 out of 5 stars

I have been subscribed to this subscription box for years, and it has never failed to disappoint. Always a good mix of flavours, some unusual, some more traditional, always very good though. I get all... See more

Rated 5 out of 5 stars

Excellent service and customer support. I have been a subscriber for a couple of years now. Always looking forward to next vapemail, with new flavours each month. Granted not all flavours is to my... See more

Rated 5 out of 5 stars

Vapemail has been essential in my vaping journey because I'm awful at picking out new vales to try, so having regular vape juices sent to me that I wouldn't normally pick out myself has broadened my v... See more

Rated 5 out of 5 stars

Excellent vape mail subscription service, they also do mystery boxes, ideal this time of year to gift to yourself or the vaper in your life. Would definitely recommend.

Company details

  1. Food, Beverages & Tobacco

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Top E-Liquid Brands from All Over the World to Your Door on a Monthly Basis!

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

There Crap

Really disappointed ordered 2 of these as i got a discount code sent me the same stuff and i even changed to a higher tier sent me 3 same juices and and the same exact RDA in my boxes well disappointed worst thing is i ordered in middle of month expecting to get next months and plus on top of that send me juice that is 3 months out of date as well

February 22, 2019
Unprompted review
Rated 2 out of 5 stars

Misleading

Well,

I got the vape juice and none of it is to my taste which is Subjective i guess. However there is no filter like Zample Box that allows you to select what you do and do not like meaning your stuck with what you get.
i dont feel there are a good selection of what i would class as Quality juices and are more lower end £8 - 12 Per bottle.
I won an RDA on the Scratch cards and Despite there Website saying they ship out the prizes in 48 hours they only ship out on specific dates every month meaning i will now wait 10 days for my prize which is misleading. I believe what they meant is the codes for Discounts which are alleged to come in 48 hours ... im still waiting for this BTW.
Amy there customer service agent who replys to the emails is rather Abrupt and could do with a customer service course.
Subscriptions meant to be shipped in 24 hours but waited until the next day to be shipped.
No tracking number given on orders either so wait and see.
Overall im not keen on this subscription and will be trying another next month.

February 15, 2019
Unprompted review
Rated 5 out of 5 stars

Package not delivered due to the post services / Refund given

I said I could give this a try because it is in Europe and I hoped that my order would be delivered quite soon. I live in Romania.

They gave me a tracking number to Royal Mail, which does not have an office in Romania, where it said it was delivered 2 days ago, I contacted them about this, and their automatic email system said they will get back to me in 24 hours. It has been almost 60 hours and didn't hear back from them, send them a reply after 48 hours to the automatically received email, because it says reply if there are more questions, but still no response and still no package received.

They did send me an email that my next month order has been sent, without any tracking number.

UPDATE: They got back to me and said that if royal mail says delivered, and they have contacted Royal Mail for further discussions.

UPDATE 2: I have discussed with them, and they have reached out to Royal Mail, which needs to get back to them. In the mean time, they have got my package back from customs. We are waiting to see if the second package will be sent back to them or not.

UPDATE 3: Vape Mail got back my packages from the post and they have refunded me. The packages haven’t got to me because Royal Mail claimed no Romanian carrier has tracking system, but there are. So this is not vape mail fault at all.

February 6, 2019
Unprompted review
Rated 5 out of 5 stars

Great

Fast service and very easy navigation on website

January 21, 2019
Unprompted review

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