Vape and Juice Reviews 415

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Since I quit smoking I’ve only ever wanted to use good quality juices and the Heisenberg from vampire vape has been my go too. I’ve ordered from this company for many years and always helpful and grea... See more

Rated 5 out of 5 stars

Used this company for years, online and their shop (which is no longer open unfortunately). Always had superb customer service, and tried hard to keep my favourite juice in stock, gave great advice on... See more

Rated 1 out of 5 stars

Bought 2x 100ml e-liquid. Got a confirmation email then 2 days later got an email saying that I'd been refunded with no reason as to why seeing as they still had stock in what I'd ordered. Checked if... See more

Rated 5 out of 5 stars

I ordered the Athena Vape & juice after my partner got one The device itself is great - it draws well, the refillable pods are much better than disposable ones and the battery lasts all day (plus i... See more

Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Information provided by various external sources

Established in 2013, Vape and Juice is a customer focused retailer with presence online and offline. We were the first in the industry to offer no minimum spend free shipping and the first to offer an incentive based plastics return scheme in our stores. We are fiercely independent and family run. We don't always get it right, but we always aim to fix it. Honest and considerate. That's Vape and Juice.


Contact info

3.7

Average

TrustScore 3.5 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. If there's a problem with your order at any point they will contact you to make other arrangements👍👍

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, easy website, great deals and happily to advise with any queries.

Prompt postage.

Couldn't ask for more and the only company I use now.

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

From store to online vape and juice is the one for you

I used to buy from the Winchmore hill branch where the team were so friendly and always super helpful which instilled loyalty in me, once I moved I continued to order online as there isn’t a branch near me and I have to say I’m still happy with fast delivery and they always have my liquid in stock, the customer service is always brilliant when I have to contact them through email or live chat.

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast delivery and eager to go the extra mile in getting things out to customers

July 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great correspondence

Great correspondence. Very quick delivery.
Very happy with my product.
I would certainly recommend
Thanks guys keep up the good work
Lynda Sweeney 👍

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Curious on CBD? read this !!

I've been curious for a while now on how much cbd i get per puff, or even per tank and how to tell a good cbd quality to others and I've had a fantastic experience with the web chat guy Freddie, his been so supportive and helpful and best of all HONEST, i asked his opinion on a rival brand, he gave me his honest opinion and that tells alot about someone! His been great and made my experience with Vape and Juice amazingly well.
Can't wait to try my product.
100% reccomendation for the services recieved.
Freddie you deserve a bonus pal !!

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great online store

Great products, fast delivery and friendly customer service. Highly recommend Vape & Juice, my go-to online store for my vape needs.

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

Best vape shop

Best vape shop, super fast delivery, amazing customer service. Super knowledgeable, lovely people. Only vape shop o go to and trust!

July 12, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look