Vape and Juice Reviews 415

Fast and reliable service, tasty juice and the best customer service I've had. Always happy to resolve any issue and the juice is top quality

Excellent company, always very helpful.
I use regularly and would recommend.

I have found Vape and Juice products and delivery service excellent. Everything I have bought has worked as it should have. I am very happy to buy their products and recommend their products to others.

So I left a negative review before this edit so if anyone read it, I totally retract it, my order was delivered wrongly ( not down to Vape and juice but incompetent courier). David got in touch and went above and beyond getting my order delivered on an Easter Bank holiday. My reviews have always been positive about Vape and juice and I stand by that because they rectified my issue immediately and have never let me down , also the product is the best on the market and at a great price, highly recommended 😀

It’s my first time ordering from Vape and Juice website and I’m 100% happy. Excellent live chat support and super fast delivery. I’ve ordered the wrong color by mistake, but the customer service was great and they fix everything. Great job!

I love Vape and Juice - always really friendly and polite and happy to help with any problems you have. Their variety of equipment and juices are amazing, along with the prices, delivery is second to none too! I wouldn’t shop anywhere else! Thanks so much!

Wide range of products and speedy delivery. Strongly recommend.

There was a slight delay in despatch which was sorted straight away and fair play the tank was sent DPD next day instead of normal mail by way of compensation.
Email's were replied to within minutes.
Overall great service from Vape and Juice and I shall be recommending them to my mates and using them again.

I regularly order the Grinny Heaths on the website. The service and staff are great, always get my order on time and would recommend them highly.

Juice seems decent, just slow delivery, first time order with them as well.

Ordered weekend, was told it would go out Monday and delivered Tuesday, then told Tuesday it wasn't shipped and was being sent out that day for Wednesday delivery, it got shipped Wednesday and arrived today (Thursday).

Least it arrived I guess.

I have been using vape and juice for over 2 years. Tbh I wouldn't go anywhere else. The staff are both knowledgeable and helpful. They have a great variety of items and are always willing too order in something for you if they don't carry it in stock.

I have never had any issues with this company. The vape juice is far the best one I have tired.

A real 5 star company with excellent customer service! I am buying juice from them since last July and the only issue experienced was that the actually ordered juice was out of stock.Thank you guys!

Great selection. Simple to order with fast delivery. Outstanding!!

I have purchased from Vape and Juice three times so far and I was completely taken back how great their Customer Service and Speedy Delivery actually was.
I love their Vision as an Authentic Genuine British Company who deliver the whole package from all angles to the customer.
Their You Tube videos were extremely helpful to me as a Newbie to vaping and so was their efficient live Online Chat facility in dealing with my Personal Orders and all their Technical Advice with E-juice and Devices.
I look forward to using them all the time now in future.

Two stars awarded on my part, only because of the Vape&Juice team being prompt on their chat with responses.

Unhappy with my order not being handled accordingly, especially if I've selected "speedy Courier Service". On the website it shows them utilising DPD next day and all that jazz. I always use DPD of avail, as most of the time they are good.

Perhaps I got caught in a huge surge of orders and mine got pushed back...

Ordered on thursday midday and hoped it would arrive by Monday at least, then was told "tomorrow or the day after" which just doesnt sit well with me considering I ordered a week ago by the time it comes.

The tracking order service via their email is ok? I think they're working on their site and its a bit of a hassle ordering at the time.
Kept saying "ordered - not shipped yet"

Anyways, defaulted to a refund as I ordered from another retailer before 4pm to get it next day which is reassuring rather than sit on the site talking to the customer service/operators.

Site looks amazing to use, just wish my order was fulfilled the same as how I felt during the transaction.

Im expecting an email "within an hour" to confirm my cancellation on my order and refund.

Hope to use V&J because mates of mine rave about them and they're on topcashback.

Maybe next time.

Excellent service looked after me in lockdown fast delivery.
Big thank you .
John. from Cannock.

I've been using Vape and Juice's postal service since i moved from Leigh-on-sea to Norfolk as we have a shortage of vape shops around here. I find there service is excellent and would thoroughly recommend you give them a try.

I have used these guys for vape juice + other bits for years and they are top notch. I wouldn't go anywhere else. Delivery is super quick and their chat function gives genuinely helpful advice quickly. Good rewards programme too.