I have been using vape at door a while now and I won’t use any other company. Top vapes at cheap prices, excellent quality and products. Communication is excellent Iv never had a problem, if one of my... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been ordering from VAD for some time, I’ve never had any major issues, and the very minor one I had was put right almost immediately, without any fuss. Shout out to Dan He gives any query hi... See more
Absolutely Brilliant service. Great offers, fast shipping, very helpful and really quick reply’s to my emails. Delivery was super fast and free. Wouldn’t use anyone else now I’ve found a reliable c... See more
First order was small, as you're always dubious when using a company for the first time on the internet. All was okay, now ordering in larger quantities and never had any problems. All deliveries have... See more
Company details
Written by the company
Discover unparalleled vaping ease with 'Vape at Door'! Your ultimate destination for a wide range of vaping products, all conveniently delivered to your door in the UK.
Contact info
United Kingdom
- +44 7307 388829
- info@vapeatdoor.co.uk
- vapeatdoor.co.uk
4.7
Excellent
656 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Overall Fantastic
Great customer service and quick delivery. Will be ordering again.
March 12, 2026
Unprompted review
Happy. AlroundExcellent service even though they were…
Excellent service even though they were out of stock on what I ordered they didn't take anytime in getting in touch with me and offering me a better alternative at no extra cost, thank you.
March 11, 2026
Unprompted review
Great choice of vapes & flavours
Great choice of vapes & flavours choose from, had an issue with items being out of stock but was given 2 alternatives which I'm really pleased with. Thanks for your help Dan...
March 6, 2026
Unprompted review
Would definitely recommend
Site was recommended by a friend and they were right easy to order great price and a quick delivery. If there are any issues with order they contact you immediately.
Would definitely recommend
March 5, 2026
Unprompted review
Good selection of vapes with fast…
Good selection of vapes with fast delivery available. Best price on the vapes we buy and good flavour options.
February 23, 2026
Customer Service
I have used this company and can honestly say that their customer service is second to none, in fact the best I've had to date. They are kind caring and understanding and go out of their way to see that the customer is very well looked after.
March 5, 2026
Unprompted review
Always delivered promptly
Always delivered promptly! Good quality vapes at excellent prices. Would recommend 💯😍
January 26, 2026
The usual great service and fast…
The usual great service and fast delivery the vapes and replacement pods were of great value and quality best vape company I have ordered from and will be returning for more in the future great job guys and girls
February 17, 2026
Unprompted review
Excellent company
Excellent company. Prompt delivery. I will be ordering with them from now onwards. Highly recommend. Thank you🙏🏼
February 21, 2026
Unprompted review
Excellent service as usual from Dan…
Excellent service as usual from Dan , great communication and speedy service , prices that cannot be beaten , cheers , Dave
February 11, 2026
Unprompted review
Delivery was quick but I have had to…
Delivery was quick but I have had to throw one away as once I replaced it it leaked and as there wasnt clear instructions to follow for changing them it may been user error, picking the replacement was a bit of a nightmare as the site isnt easy to navigate
February 4, 2026
Unprompted review
Reply from Vape At Door UK
Hi Marie,
I hope you’re doing well, Dan here from Vape At Door UK.
Thank you for your review, and I’m really sorry to hear about the issue you experienced with the replacement and the difficulty navigating the website. I completely understand how frustrating that must have been, and I sincerely apologise for the inconvenience caused.
If you ever need help changing replacements or using any device, please feel free to reach out to me directly via email or WhatsApp, and I’ll be more than happy to guide you step by step. I can also help you find products much more easily if you’re ever unsure.
Kind regards,
Dan
Excellent service all around.
I have been using this company for a long time now and have only ever had 2 blips which was sorted out rapidly and very professionally by Dan who is extremely helpful.
I would never buy anywhere else and I've recommended this company to lots of my family and friends.
By far the best service I have ever used.
Excellent all around.
Thank you for everything.
February 10, 2026
Unprompted review
Absolutely Brilliant service
Absolutely Brilliant service. Great offers, fast shipping, very helpful and really quick reply’s to my emails.
Delivery was super fast and free.
Wouldn’t use anyone else now I’ve found a reliable company with a fantastic service.
Massive variety and plenty of stock in my vapes and flavours.
February 1, 2026
Unprompted review
We used this product before no problems
January 26, 2026
All you need
I have been ordering from VAD for some time, I’ve never had any major issues, and the very minor one I had was put right almost immediately, without any fuss.
Shout out to Dan
He gives any query his personal attention and things are absolutely perfect.
I wouldnt vape shop anywhere else.
December 29, 2025
Unprompted review
customer services are great
customer services are great! my go to vape place will defo be ordering again 🙂
January 24, 2026
Unprompted review
Excellent experience with this company
Excellent experience with this company. I've used them for a few months now and never been disappointed. Always on time and with little bonuses. Glad I found them
January 26, 2026
Unprompted review
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