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Rated 2 out of 5 stars

Ordering one weekend - to not receive order until after the next weekend is not acceptable is it - well that's assuming it does turn up next week - galling when you've paid £2.99 extra for postage,... See more

Company replied

Rated 2 out of 5 stars

Ordered Friday before 4pm. Didn't receive order till following Tuesday. Only 50% of order received, missing two shortfalls, coils, and nic. Still not received two weeks later. No messages fr... See more

Rated 5 out of 5 stars

One of the largest/best selection of e-liquids I've seen. Reasonably priced (and fast) shipping to the Netherlands. For anyone wondering, with the new regulations in our country, you can still ord... See more

Rated 1 out of 5 stars

Shame on you Vape Cloud Uk i'm getting bombarded with emails pretending to show your concerns about Covid-19 when only it is really a sales email preying on people's fears and making a profit out of i... See more

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

Buy the best vape juice online. Premium E-Juice and E-Liquid online delivered directly to your front door. Free next day delivery on orders over £20!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

270 reviews

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Rated 4 out of 5 stars

Great product just the delivery time is…

Great product just the delivery time is a bit long as my gf orders from a different place which came in 2 days. Mine came 6 after ordering but can not complain about anything else as it does actually state 3-5 days.

April 12, 2020
Unprompted review
Rated 1 out of 5 stars

Shame Shame Shame

Shame on you Vape Cloud Uk i'm getting bombarded with emails pretending to show your concerns about Covid-19 when only it is really a sales email preying on people's fears and making a profit out of it. Sending emails selling vital equipment like Face masks and hand sanitizer that the NHS could use. Stick to selling Vapes and donate any vital PPE to the NHS I will not be purchasing any vapes from you ever again.

April 8, 2020
Unprompted review
Rated 1 out of 5 stars

order didn’t arrive

AVOID DON’T BUY FROM THIS COMPANY I still haven’t received an order that I placed six days ago. I have emailed numerous times and had no response I WILL CALL MY BANK AND REPORT YOU FOR FRAUD. How disgusting to take money from people that are trying to stay safe....I have no words KARMA will come

April 4, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered a week ago and paid extra for…

Ordered a week ago and paid extra for 24hr delivery. I understand there be some delay at the moment but still not came today, when will it be? Two weeks? Can i just cancel my order? And get a refund? Over £40

April 3, 2020
Unprompted review
Rated 4 out of 5 stars

Pleased to get masks but getting them…

Pleased to get masks but getting them loose meant I didnt know how or when they were last handled. So I left them for 48 hours before using 1st one.
Maybe medical people and carers should be made aware you have a supply as a priority customer?

April 3, 2020
Unprompted review
Rated 1 out of 5 stars

Had a phone call to say my order had…

Had a phone call to say my order had been forgotten about which is ok but there was no urgency at all after the phone call. I am Now on day 10 no ecig liquid, no coils and waiting around too see if today's the day they may be delivered

April 3, 2020
Unprompted review

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