Ordering one weekend - to not receive order until after the next weekend is not acceptable is it - well that's assuming it does turn up next week - galling when you've paid £2.99 extra for postage,... See more
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See what reviewers are saying
Ordered Friday before 4pm. Didn't receive order till following Tuesday. Only 50% of order received, missing two shortfalls, coils, and nic. Still not received two weeks later. No messages fr... See more
One of the largest/best selection of e-liquids I've seen. Reasonably priced (and fast) shipping to the Netherlands. For anyone wondering, with the new regulations in our country, you can still ord... See more
Shame on you Vape Cloud Uk i'm getting bombarded with emails pretending to show your concerns about Covid-19 when only it is really a sales email preying on people's fears and making a profit out of i... See more
Company details
Information provided by various external sources
Buy the best vape juice online. Premium E-Juice and E-Liquid online delivered directly to your front door. Free next day delivery on orders over £20!
Contact info
United Kingdom
- 03300535670
- info@vapeclouduk.co.uk
- vapeclouduk.co.uk
2.4
Poor
270 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Disappointed
No response to multiple email communications over 10 days and phone number doesn't work. Mike finally reached out and looks to rectify the situation. I will update the review when I receive the order.
December 9, 2019
Unprompted review
Reply from Vape Cloud UK
Hi Carl,
I am very sorry for the late response on this. I have sent an email to you this morning, Hopefully we can resolve this for you.
Please accept our apologies
Item still hasn't shipped
Item still hasn't shipped, no shipping confirmation, no tracking, no response to multiple emails and their phone number is disconnected.
December 7, 2019
Unprompted review
Reply from Vape Cloud UK
Please note as per our communications Vape Cloud UK is now under new management. Contact us if you feel we didn't resolve your issue by 29th Feb 2020.
Good products at a good price with very…
Good products at a good price with very fast service.Thank you Vape Cloud.
December 6, 2019
Unprompted review
AVIOD THIS COMPANY!
AVIOD THIS COMPANY!! I placed an order last week but it still hasn't been shipped and no one is replying to my emails or messages. Their phone number has been disconnected I think they've gone under.
I've had so many issues with them over the years but kept coming back because of the low prices and sometimes half decent customer service.
Hopefully PayPal can get my money back as they have clearly done a runner with it! DON'T ORDER ANYTHING!!
December 6, 2019
Unprompted review
Reply from Vape Cloud UK
Please note as per our communications Vape Cloud UK is now under new management. Contact us if you feel we didn't resolve your issue by 29th Feb 2020.
Great service items shipped fast…
Great service items shipped fast and all authentic .
December 6, 2019
Unprompted review
Nice service
Nice service, fast levering even with some delay because of cbd regulation. within 3 days order delivered to the Netherlands.
November 20, 2019
Unprompted review
Item as described
Item as described, the postage time was a bit longer than expected but that's the only badish point.
November 19, 2019
Unprompted review
Ordered a mechanical mod and it turns…
Ordered a mechanical mod and it turns out that it was out of stock. They said that they were going to cancel the order and refund me but that was over two months ago; I've tried to contact them about it on numerous occasions without any response. AVOID THIS SITE AS THEYLL JUST STEAL YOUR MONEY.
November 12, 2019
Unprompted review
Fantastic service
Fantastic service, very fast dispatch and delivery
November 7, 2019
Unprompted review
not received any notification or…
not received any notification or product 5 days later
October 28, 2019
Unprompted review
Reply from Vape Cloud UK
Hello SK,
We apologise for any problems you have experienced while shopping with us.
One of our representatives will be contacting you shortly via email to address the problem.
Best regards,
Vape Cloud UK.
Great guys shame about the stock management
Good guys, shop stock is nothing like the website which causes issues ordering to collect. Seems the best thing to do is always order for delivery.
October 22, 2019
Unprompted review
always as expected fast delivery
October 9, 2019
Unprompted review
Quality juice i purchased and discount…
Quality juice i purchased and discount was awsome
October 7, 2019
Unprompted review
Bought this liquid because it said that…it gives clouds of smoke
Bought this liquid because it said that it gives large clouds of smoke disappointed when it didn't. I didn't like the taste much either.
September 28, 2019
Unprompted review
Always a pleasure with Vapecloud
Always a pleasure with Vapecloud. My only online vape ejuice store.
September 20, 2019
Unprompted review
Websites waning appeal 👎.
Ordering one weekend - to not receive order until after the next weekend is not acceptable is it - well that's assuming it does turn up next week - galling when you've paid £2.99 extra for postage,
Especially at these top prices.
The stealthy reduction of reward points (some by 75%) has compounded vapeclouds waning appeal.
September 14, 2019
Unprompted review
Reply from Vape Cloud UK
Good afternoon.
Apologies for the service you have received somebody will contact you via email.
Best regards,
Vape Cloud UK
Great prices,fast postage,one item…
Great prices,fast postage,one item delayed so marked on invoice ‘to follow’,and arrived two days later. Excellent
September 4, 2019
Unprompted review
Reply from Vape Cloud UK
Thank you for your kind words.
We look forward too seeing you again soon.
VCUK
Reply from Vape Cloud UK
Thank you for your kind words.
We look forward too seeing you again soon.
VCUK
Excellent service
Great choice of products at very competitive prices and super fast delivery
August 28, 2019
Unprompted review
Reply from Vape Cloud UK
Thank you for your kind words.
We look forward too seeing you again soon.
VCUK
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