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Rated 1 out of 5 stars

I'll never order another product from this company. Ordered and paid for expedited shipping on my second order, first order was slow, but not terrible. But this order however, is ridiculous. My orde... See more

Rated 1 out of 5 stars

Placed an order on 10/31/2025 with their Halloween sale and paid for expedited shipping. My order still says pending and none of my six emails have been responded too. I've been a customer for five ye... See more

Rated 2 out of 5 stars

While deals can be good, cs is non-existent. Website is quite glitchy, enough so that one cannot compete an order. And do not fall for "expedited" shipping.... it's same ground service only shipped... See more

Rated 3 out of 5 stars

My husband has been vaping yogurtize me for years, it’s his favorite flavor by far. My issue is with the shipping. They shouldn’t bother offering expedited shipping OR post realistic time frames. It’s... See more

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2.3

Poor

TrustScore 2.5 out of 5

275 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

I haven't received my product yet

I haven't received my product yet, and I was going to wait until I did to review my experience. However, since I keep getting reminders to review I will go ahead and provide how I feel so far. The order shipped 19 days ago and the expected delivery date was 13 days ago. It appears that the order was held up by the shipper. So, since this review is based solely on my experience so far, I can't fault Vape Craft for the entire review. I would like to suggest using alternative shipping methods, and maybe tweaking your survey process to either fewer reminders, or a longer waiting period to after purchase to request a review.

November 12, 2020
Rated 3 out of 5 stars

I order from VapeCraft quite often as I…

I order from VapeCraft quite often as I do enjoy their juices & supplies. The only problem I have is that some of the juices that I buy either the lids will pop off the top of the juice bottles when I pour it into my vape OR there will be 2 little holes on the lid of the bottle that leak everywhere whenever I pour it into my vape or the bottles have been leaking when I receive my order. My deliveries weren't that way when I first started ordering earlier last year but it has become an ongoing issue with every order now. Not really sure how much longer I'll be able to tolerate this I guess time will tell. I'm hoping that this issue will be fixed sooner rather than later because other than this issue I do love the flavors which is why I continue to be a customer.

November 12, 2020
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Reply from Vape Craft

Hello MrsBee,

Thank you for your review.

Any time you encounter this quality control issue, please reach out to support@vapecraftinc.com so we can take care of the issue for you.

Thank you,
Vape Craft Inc

Rated 1 out of 5 stars

This company is a scam

This company is a scam, I bought an expensive vape kit and it arrived with both coils not working. Customer service was incredibly unhelpful and I talked to them for about 2 months before they just said they won't do anything and I needed to buy more products from their company to replace the broken one they already sent me. I don't have a replacement, I don't have a refund, I didn't even get a coupon on the replacement part. I can't stress this enough, do not buy from this company unless you want to pay for your products multiple times! Once you open the product and see its broken you can't replace it but you have to open it to know it's broken so they can send broken parts as often as they want to increase sales of the replacement parts.

November 12, 2020
Rated 5 out of 5 stars

Was trying to order from different…

Was trying to order from different sites and ran into issues with each one. This site was easy to navigate, had a good selection of flavors, and didn't require a ridiculous purchace to get free shipping. It took a while to receive my package, but it had to travel across the country, so thats understandable. I do however wish that they included samples so I could try other flavors I wouldn't normally buy. Overall a good experience and will most likely order again when needed.

November 12, 2020

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