We were looking for a different liquid to help us to stop smoking as others have been too sweet. We found the Café Tobacco which is much better for us and our order was received within 2 days which w... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Super quick delivery, age verification completed during purchase meaning items were simply posted without the need to be signed for. The products (nic salts) are high quality and good value for mone... See more
Company replied
Love Dinner Lady E-Liquids - they are really flavoursome. I prefer the Nic Salts in Lemon Tart flavour. (Many other flavours are lovely too) You actually get a hit of the pastry before the lemon - it’... See more
Company replied
I was introduced to Dinner Lady products as part of the NHS stop smoking scheme and I've found them to be great! I think I got about 12 weeks supply and a vape for free and lots of info about vaping a... See more
Company replied
Company details
About Dinner Lady
Written by the company
Dinner Lady is an award-winning UK vape brand, manufacturing and selling premium quality e-liquids, Disposables, Devices and Accessories. Winner of 40+ awards, Dinner Lady products are now sold in over 115 countries around the world.
homepage REFILLABLE PODS e-liquids Devices accessoriesContact info
GM House, Wilkinson Way,, BB1 2EH, Blackburn, United Kingdom
- (0)1254 972014
- support@vapedinnerlady.com
- vapedinnerlady.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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First time ordered
First time ordered , told systems down, at this point I’d rather cancel my order.
May 30, 2026
Unprompted review
Started through smoking cessation…
Started through smoking cessation counselling and has worked well for me haven’t smoked tobacco since January
May 22, 2026
Great Flavor
Got a upgrade to the Zuozz game changer no constant running out of juice long lasting
May 26, 2026
I cant turn my vape down as its a bit…
I cant turn my vape down as its a bit too strong when i filled it up
May 26, 2026
Reply from Dinner Lady
Hi Gary,
Thank you for your review! 😊 We’re delighted to hear you’re happy with our service and speedy delivery. Your support means a lot to us, and we look forward to your next order!
Next day delivery was 5 day…
Next day delivery was 5 days.product not in box loosely packed
May 22, 2026
Reply from Dinner Lady
Hi Stephen,
Thank you very much for your reveiw.
Please email (support@vapedinnerlady.com) our customer support team with your order details so we can investigate this further.
All orders which I have received have…
All orders which I have received have been consistently correct and on time!
May 21, 2026
Reply from Dinner Lady
Hi John,
Thanks so much for your kind words! 😊 We’re really pleased to hear that your orders have been consistently accurate and delivered on time—that’s exactly the experience we aim to provide. We truly appreciate your support and look forward to serving you again soon!
Easy to order online
Easy to order online. Delivery prompt ...can't fault this company...used many times
May 19, 2026
Reply from Dinner Lady
Hi Silvana,
Thank you for your kind words 😊
We’re so glad you find our site easy to use and that delivery has been prompt each time — it really means a lot to our business.
Thanks for your continued support, we truly appreciate it ❤️
Haven't been delivered yet but was…
Haven't been delivered yet but was cheap and easy to access the site will deffo order again
May 22, 2026
Reply from Dinner Lady
Hi Hail,
Thank you for your feedback 😊
We’re really glad you found the site easy to use and great value! Sorry to hear your order hasn’t arrived just yet — it should be with you very soon.
We truly appreciate your support for our business and look forward to your next order ❤️
Super quick delivery
Super quick delivery, age verification completed during purchase meaning items were simply posted without the need to be signed for.
The products (nic salts) are high quality and good value for money.
May 22, 2026
Reply from Dinner Lady
Hi Paul,
Thank you for your detailed feedback 😊
We’re so pleased to hear your order arrived quickly and that the age verification process made things smooth and hassle‑free 👍
It’s also great to know you’re happy with the quality and value of the nic salts — that really means a lot to our business. Thanks again for your support ❤️
I have not received the items…
I have not received the items purchased, it said 2-3 days via royal mail, so they should have arrived by Saturday 23 May no expected Tuesday 26 May
May 20, 2026
Reply from Dinner Lady
Hi Lily,
We’re really sorry to hear this 😔
Based on the delivery timeframe, your order should have arrived by now, so we completely understand your concern. Sometimes there can be unexpected delays with Royal Mail, but we’d like to get this sorted for you as quickly as possible.
Please email us at support@vapedinnerlady.com with your order details and we’ll look into this straight away for you — we’ve got you covered 🙏
Absolutely love my new Vaporesso and…
Absolutely love my new Vaporesso and strawberry macroon flavour will be buying a batch of them PERFECT
May 20, 2026
Reply from Dinner Lady
Hi Beatrice,
Thank you so much for your lovely feedback 😊
We’re so happy to hear you’re loving your new Vaporesso and the Strawberry Macaroon flavour 🍓 That one’s definitely a favourite!
It really means a lot to us that you’ll be coming back for more — your support keeps our business going ❤️
Helpful stop smoking site
We were looking for a different liquid to help us to stop smoking as others have been too sweet. We found the Café Tobacco which is much better for us and our order was received within 2 days which was earlier than expected.
Can recommend this company to anyone to help stop smoking.
May 20, 2026
Reply from Dinner Lady
Hi Joy,
Thank you so much for your thoughtful feedback 😊
We’re really pleased to hear the Café Tobacco has been a better fit for you — finding the right flavour can make all the difference when making the switch, so that’s great to hear 👍
It’s also great to know your order arrived quickly! Your recommendation truly means a lot to us as a business ❤️ Wishing you all the best on your journey — we’re always here to help!
Reply from Dinner Lady
Hi Roger,
Thank you for your feedback! 😊
We’re so pleased to hear you found everything fast, efficient, and just what you were looking for. Your support means the world to our business — thank you!
Reply from Dinner Lady
Hi,
Thank you for your kind words! 😊
We’re really glad you’re happy with the product and service — it means a lot to our business. We appreciate your support!
Reply from Dinner Lady
Hi,
Thank you for your feedback! 😊
We’re so glad you’re happy with both the products and delivery — it means a lot to our business. We really appreciate your support!
Reply from Dinner Lady
Hi Emma,
We’re really sorry to hear this 😔
This definitely isn’t the experience we want for our customers. As a business, we take this seriously and would love to get it sorted for you as quickly as possible.
Please email us at support@vapedinnerlady.com and we’ll look into this right away 🙏
Excellent service as usual.
May 19, 2026
Reply from Dinner Lady
Hi Mr Paviour,
Thank you for your continued support! 😊
We’re so pleased to hear you’re enjoying our service time and time again.
It really means a lot to us—thanks again, and we look forward to serving you on your next order!
Excellent service
Excellent service, received my order within 5 days and 15% off my next order. Thank you
May 18, 2026
Reply from Dinner Lady
Hi John,
Thank you for your fantastic feedback! 😊
We’re delighted to hear you were happy with the service, your delivery time, and that you can enjoy 15% off your next order too!
We really appreciate your support and look forward to serving you again soon.
Reply from Dinner Lady
Hi Mark,
Thank you for your continued support! 😊
We’re delighted to hear our selection and delivery are hitting the mark for you time and time again.
It really means a lot to have you coming back—thanks again, and we look forward to serving you again soon!
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