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Vapedirectstore Reviews 292

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TrustScore 5 out of 5

4.8

Vaporizer Store
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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often highlighting that orders arrive quickly and are well-packaged. Many people are impressed with the quality of the products, finding them to be excellent and long-lasting. The staff is frequently commended for their helpfulness, friendliness, and excellent customer service, with many appreciating the prompt responses to queries and personalized recommendations. However, some customers have expressed dissatisfaction with the delivery process, specifically mentioning issues with packages being left in insecure locations by the delivery carrier. A few other people also felt that their orders were delayed or not received, leading to some frustration.

What people talk about most

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the fast and quick... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the great quality of vape... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and efficiency. Many... See more

Order

People report ambiguous experiences with order. Many consumers praise the fast and correct delivery, with... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never had a problem with vape direct. Only thing is they use dpd for deliveries and dpd just leave my order thrown at the gate. All they have to do is either ring my phone or the buzzer at the gate an... See more

Rated 5 out of 5 stars

Absolutely reliable and fast service. I ordered my fav vape (what I found during my last trip to the UK) and it is unavailable in my country. They delivered it so fast and in an excellent and profe... See more

Rated 5 out of 5 stars

The products are phenomenal and the company is even better! When I made my first order several months ago they included some free gifts! Recently, I missed the allotted time to pick up a delivered pac... See more

Rated 5 out of 5 stars

I recently had an outstanding experience with Vape Direct! The quality of their vapes is excellent, and shipping to the UK was seamless. I was kept informed throughout the entire process, and my order... See more

Company details

  1. Vaporizer Store

Written by the company

At Vape Direct Store we offer world leading vape brands at exceptional value. We are stockist of Elf Bar, Lost Mary, IVG and NEAFS Irelands first Heated Tobacco Alternative. Our aim is to offer adult smokers alternatives the help them reduce their harm exposure and save money. Our ambition is to deliver a world class customer experience through every step of your journey with us.

Contact info

4.8

Excellent

TrustScore 5 out of 5

292 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing

Next day delivery, great deals, and such nice people to buy from. Definitely only buying my vapes here from now on!!

May 5, 2024
Rated 5 out of 5 stars

Well guys!

Well guys!! Always have my stuff at least 2days after I order. Never had a problem when ordering, quick check out as my details have been saved. And always love the way I get a little surprise every now and then with my purchases. Keep it up u guys! Awesome 👌

April 1, 2024
Rated 5 out of 5 stars

I couldn't recommend a better store!

The very best service, once again. Thank you, Matt, for your help, and for giving me every opportunity to get the best possible experience from the products I ordered. I couldn't recommend a better store!

March 4, 2024
Rated 5 out of 5 stars

Fantastic company

There's not enough stars to give yous the fact it wasn't even a delivery company that brought the last package but one of the staff makes it super personal

March 1, 2024

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