The prices are cheap easy to navigate Some vape taste old and off on new products strange also says £30 spent free shipping always get charged £4.99 next day delivery doesn’t shows free shipping onl... See more
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Placed my first order in December, everything was great, received within few days. Placed another one last week and spend £190. Few days later received an email requesting my photo ID and proof of add... See more
Company replied
Would highly recommend vape gala for all your vaping needs! The devices are fabulous and great tasting. Customer service is exceptional especially after one device had arrived damaged, the res... See more
Company replied
Ordered some Vapes, got delivered on the next day. (I wasn't home at that time...) Only issue was that I didn't get a tracking number or confirmation of delivery, but since I wrote to them at:... See more
Company replied
Company details
Written by the company
Vape Gala is an online vape shop set by vape lovers for vape lovers. We have collaborated with a variety of vape brands to provide you with high-quality vapes. You will have a diversity of manufacturers to choose from, and you can switch from one to the other whenever you like. You can also buy the products in bulk at the same time if you feel comfortable placing orders this way.
Contact info
United Kingdom
- vapegala.co.uk
4.3
Excellent
179 reviews
Hasn’t replied to negative reviews
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Great service was waiting more than 3…
Great service was waiting more than 3 working days for the stuff to come will definitely be using you again 😃
July 22, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Very quick and friendly service
Very quick and friendly service. Not complicated at all and came the next day. Very impressed with this product and the staff. I had to contact them to correct my email address and they sorted it efficiently and quickly
July 22, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Needed help tracking an order and got a…
Needed help tracking an order and got a quick response from the customer service. Items arrived promptly and in great condition, overall a good purchase and experience
July 22, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Vapes came and flavours were great…
Vapes came and flavours were great bought a bunch of elux legends and couldn't fault them.
July 22, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Best vapes going
Best vapes going! Can not fault them at all! Best deals and prices about!
July 22, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Great service
Great service, always delivered on time, easy to track and the products are great. Amazing site
July 22, 2022
Unprompted review
Reply from vapegala.co.uk
We are thrilled that the product suits your needs. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know.
Great service and quick delivery
July 21, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Brilliant
Vapes are great good price and fast delivery. Will definitely use again! Thanks 👍
July 21, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Good product and will be buying more in…
Good product and will be buying more in future
July 20, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
couldn’t fault it
couldn’t fault it. swift delivery very happy with the products although my last order i received the box containing the vape was open but the packet containing the vape was not but overall happy 😃 i will be ordering again
July 20, 2022
Unprompted review
Reply from vapegala.co.uk
Hey Leo,
Thank you so much for your kind review! We're pleased to hear you were happy with the swift delivery and the products overall 😊
We do apologise for the box arriving open—we’ll make sure to pass this feedback to our dispatch team to help improve packaging. We truly appreciate your support and look forward to your next order!
Best regards,
Vape Gala Team
Love the product quick dispatch and…
Love the product quick dispatch and very quick to help if needed
July 20, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Good service and flavour
July 20, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Amazing company
Amazing company. Had my parcel within a day or two. Will 100% order again from them
July 20, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Great experience Super quick delivery
Great experience, super fast delivery and delicious vapes 😀 will be ordering again!
July 20, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Fabulous Vapes
Fabulous Vapes. Fabulous service at all times. Has stopped me smoking and these vapes are top rated to all the people wanting to quit the cigarettes. Thanks gala vapes.
July 19, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
I ordered a vape from these guys and…
I ordered a vape from these guys and honestly the flavour taste absolutely banging and would recommend for anyone that vape and Also gone be ordering more soon
July 18, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
I have used many sites over the years…
I have used many sites over the years to buy my vapes, this has by far the biggest range and best products at the cheapest prices, will use only you guys from now on 👍
July 14, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
Poor quality items and no support
Poor quality items, spent a significant sum on 3 3500 puff vapes for them to only last between a few hours to half a day. Other ones I have bought from more reputable sellers have lasted 2 to 3 days as they should. Even worse there is no way of contacting the seller. Email the support email brings up a message not allowed 553 Relaying disallowed error message whilst using the exact email provided by the website so either there support address they provided is incorrect, doesn't exist or they just don't want you contacting them. They also provide no contact number or means of refund. Do not use this service.
July 11, 2022
Unprompted review
Reply from vapegala.co.uk
Hi Ryan,
Thank you for placing order with us. We feel sorry for the inconvenience you faced with the devices. Let us assure you that we will have this sorted out to your satisfaction. Kindly check our customer service team has sent you an email on your registered address. Please note that you can contact us on support@vapegala.com and also you can contact us through WhatsApp Chat available on Vape Gala website. Our Customer Service team will respond to your queries on priority.
Amazing Service
Amazing service best offers and genuine products. Will shop again
July 1, 2022
Unprompted review
Reply from vapegala.co.uk
Thank you for your wonderful feedback and 5 stars.
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