VAPE - Rothwell Reviews 50

TrustScore 4.5 out of 5

4.6

43 Commercial Street, Rothwell, LS26 0AP Rothwell, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have been using this shop for over a year now and have never complained about anything ..most of time now I just ring the guys and they process my order over the phone with no issues ..they always s... See more

Rated 5 out of 5 stars

The service is second to none. I ordered and within 5minutes, was available for collection. Great customer service always from these guys, and go that extra mile. Faultless!

Company replied

Rated 5 out of 5 stars

Once I located the site ordering was straightforward. Would have been more helpful if items were in a list with links attached. Pick up was quick amd easy. Thank you for staying "open".

Company replied

Rated 2 out of 5 stars

Ordered online for store pickup, got an email to confirm order ready to pick up. Went to pick up to find that the shop closed early that day. Would’ve been nice to be informed beforehand since they kn... See more

Company replied


Company details

  1. Vaporizer Store

Written by the company

We are always updating our liquid range in order to suit every customer’s needs. So don’t be a stranger to our website, if we don’t quite have something you want one week. We may have the perfect juice in the week after.


Contact info

  • 43 Commercial Street, Rothwell, LS26 0AP, Rothwell, England, United Kingdom

  • 01133451070

4.6

Excellent

TrustScore 4.5 out of 5

50 reviews

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Rated 5 out of 5 stars

I have been using this shop for over a…

I have been using this shop for over a year now and have never complained about anything ..most of time now I just ring the guys and they process my order over the phone with no issues ..they always show patience and professionalism.. Dan is top notch he makes sure the customer is happy at all times..keep it up guys and thank you as always.

November 26, 2022
Rated 1 out of 5 stars

I love this shop dont get me wrong but…

I love this shop dont get me wrong but ordering for delivery is a nightmare. I placed my order a month ago and it still hasnt arrived.

June 21, 2021
VAPE - Rothwell logo

Reply from VAPE - Rothwell

Hi, glad we sorted this via phone and so sorry again this happened, we was unaware of this, I have also refunded you the shipping fee this should be back with you within 7 working days. And we will see you Saturday for your collection. Regards Dan - Vape

Rated 5 out of 5 stars

Click and collect

Ordered via click and collect fast efficient service no waiting around

February 8, 2021
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Reply from VAPE - Rothwell

Thank you for the great review we are glad you enjoyed the service provided.

Rated 2 out of 5 stars

Ordered online for store pickup

Ordered online for store pickup, got an email to confirm order ready to pick up. Went to pick up to find that the shop closed early that day. Would’ve been nice to be informed beforehand since they knew I would be coming.

February 2, 2021
VAPE - Rothwell logo

Reply from VAPE - Rothwell

We are sorry we had to close earlier than expected, and we hope this doesn't affect you from ordering from us again. We will email or phone you to explain what had happened. Sorry for the inconvenience caused.

Rated 5 out of 5 stars

Once I located the site ordering was…

Once I located the site ordering was straightforward. Would have been more helpful if items were in a list with links attached.
Pick up was quick amd easy. Thank you for staying "open".

February 2, 2021
VAPE - Rothwell logo

Reply from VAPE - Rothwell

Hi thank you for the feedback on our website and the feedback given on your experience, we are trying to update the website every week so your feedback will be taken into account. If you have anymore ideas on how to make the process even easier please do email us at anytime on customer.services@vapehomedelivery.co.uk.

Rated 5 out of 5 stars

I used click & collect.Easy peasy.

I used click & collect.
The process was simple.
Select the items required on the website & you will receive an email once ready to collect.

January 13, 2021
VAPE - Rothwell logo

Reply from VAPE - Rothwell

Thank you Christopher glad the process is simple to use!

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