Vape By The Sea Reviews 

255
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Just had an email saying "Your review of a product from vaperoyale.co.uk has been flagged" I assume this is rebranding the company name from vaperoyale to the now "Vape by the sea" same company an... See more

Rated 1 out of 5 stars

Only used them once, I ordered on line, they took payment, then they rang and left answer machine message, "sorry we haven't stocked that for a while" I requested a refund , tbh I don't actually... See more

Rated 1 out of 5 stars

Sean Donnellan (owner) what a joke just ignores ALL emails from customers and supposedly ALL messages from his staff. Where's MY money after 4weeks knock, knock hello?! Vape Royale are nothing but th... See more

Rated 5 out of 5 stars

Excellent service was talked through what vapes where available and which liquid flavours there was. Easy quick collection, life saver as my vape had died. Had a new one within an hour. Had a few... See more

Company details

  1. Food, Beverages & Tobacco

Written by the company

A wide selection of e-liquids from all over the world, from Dinner Lady to Cuttwood. From beginner to advanced Vaping kits and devices.


Contact info

2.0

Poor

TrustScore 2 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(255)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great vape shop

My local shop in Canterbury is a very helpful team of people and has a great range of juices and everything that you need their service is excellent

April 11, 2020
Unprompted review
Rated 5 out of 5 stars

These guys are brilliant

These guys are brilliant. Always so helpful in store and over the phone and their website. I seriously doubt I will visit a different vape shop.
You guys are doing a great job. Thank you so much!

April 9, 2020
Unprompted review
Rated 5 out of 5 stars

10 stars.

I had a really positive and personal experience with Vape Royale.
I would strongly recommend their service.

April 8, 2020
Unprompted review
Rated 5 out of 5 stars

A* customer service

really good customer service. personal service and friendly staff. very knowledgeable. kept really good service during the covid19 dispute being closed managed to get what I needed to me same day of ordering it. would always recommend this shop over all others.

April 4, 2020
Unprompted review
Rated 5 out of 5 stars

Great store

Friendly, knowledgeable staff with a great selection of juices would recommend to anyone!

April 4, 2020
Unprompted review
Rated 5 out of 5 stars

The staff are just pure magic.

The staff are just pure magic.. The knowledge they have and the juices and mods are second to none.. Always happy to build your deck when you go in for coils and always happy to chat and help when you are unsure.. Highly recommend and the best vape store on the planet...

April 4, 2020
Unprompted review
Rated 5 out of 5 stars

The ONLY vape shop that matters!

Great shop, the staff are very knowledgeable and friendly, there's also an amazing selection of liquids AND you get to try them before you buy them! Hands down the best vape shop!

April 4, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

During this horrible time people think it's going to be hard to get the stuff you need, but messaging the shop from there website and getting a response within 10 minutes and helped me get everything I need even though the lad wasn't at the shop and drove down to sort my order out within half hour. Collected at the shop and was very pleased. I would recommend this vape shop for the fact they know what they're talking about and they make it quick and easy! Cheers for sorting me out Chris!

April 4, 2020
Unprompted review
Rated 5 out of 5 stars

Vape royal are always helpful

Vape royal are always helpful. Smashed my bubble glass at work and they’re shut over the weekend. Instead of having to wait until Monday, they kindly took payment over the phone and went out their way to deliver it to my home address. Great prices and always a good sale :)

April 4, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look