Just had an email saying "Your review of a product from vaperoyale.co.uk has been flagged" I assume this is rebranding the company name from vaperoyale to the now "Vape by the sea" same company an... See more
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Only used them once, I ordered on line, they took payment, then they rang and left answer machine message, "sorry we haven't stocked that for a while" I requested a refund , tbh I don't actually... See more
Sean Donnellan (owner) what a joke just ignores ALL emails from customers and supposedly ALL messages from his staff. Where's MY money after 4weeks knock, knock hello?! Vape Royale are nothing but th... See more
Excellent service was talked through what vapes where available and which liquid flavours there was. Easy quick collection, life saver as my vape had died. Had a new one within an hour. Had a few... See more
Company details
Written by the company
A wide selection of e-liquids from all over the world, from Dinner Lady to Cuttwood. From beginner to advanced Vaping kits and devices.
Contact info
22 ST PETERS ST, CT1 2BG, CANTERBURY, United Kingdom
- 01227 634222
- Hello@vapebythesea.co.uk
- vaperoyale.co.uk
2.0
Poor
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Help when you need it..
Help when you need it... Always happy to help you with your purchase
January 3, 2021
Great service on time with delivery and…
Great service on time with delivery and very helpful with helping me find juices I'd like. Happy vapeing
December 31, 2020
Unprompted review
Excellent
Excellent - have used these guys during tier 4 lockdown and the delivery service is amazing :) very happy
December 30, 2020
Ordered more juice from them and came…
Ordered more juice from them and came first and was amazed by the service and selection they have I love there own brand fresh vape co it’s the best one also helped me get a new vape right for me can’t thank you all enough now have all 4 in my house vaping and not smoking thank you all the Canterbury store you are brilliant will recommend you to everyone who vapes
December 18, 2020
Unprompted review
Only used them once
Only used them once, I ordered on line, they took payment, then they rang and left answer machine message,
"sorry we haven't stocked that for a while"
I requested a refund , tbh I don't actually know if I've had one.
Definitely cannot recommend them on the strength of that experience.
Sorry lads, if you cane the stock on the sly ,at least up date the inventory.
Obviously this could be a complete one of incidence, but I'll never know..
December 16, 2020
Excellent service very happy with the…
Excellent service very happy with the help I got best vape shop in Canterbury ⭐⭐⭐⭐⭐
December 12, 2020
Always the best
Always the best. Best juice best hardware, best staff, simply put they are the best. I and many people I know just refuse to go elsewhere
December 9, 2020
Buy with confidence
Easy to order, quick delivery. Will order from this company again.
December 8, 2020
I ordered online and spoke with Aaron
I ordered online and spoke with Aaron. I don’t know much about vapes and he helped massively. He spoke about everything with me and helped me chose the best one fitted for me. I will highly recommend them to anyone and such incredible customer service.
Thank you again Aaron x
December 4, 2020
Simply brilliant
You guys are fantastic. Always helpful and all very knowledgeable. I always appreciate all your help and the same day delivery now has been brilliant. Thank you so much
December 4, 2020
Great service
Large selection of liquids, great variety at a good price. Staff are knowledgeable and helpful; nothing was too much trouble. Ordered and received a delivery the same day (live in the area) great service. Would recommend and use them again.
November 28, 2020
Great service and fast delivery
November 26, 2020
Very good customer Service in the…
Very good customer Service in the Canterbury branch very helpful and they got me exactly what I went in there for
November 23, 2020
Could not have been more helpful
Could not have been more helpful. Great local service
November 20, 2020
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