Just had an email saying "Your review of a product from vaperoyale.co.uk has been flagged" I assume this is rebranding the company name from vaperoyale to the now "Vape by the sea" same company an... See more
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Only used them once, I ordered on line, they took payment, then they rang and left answer machine message, "sorry we haven't stocked that for a while" I requested a refund , tbh I don't actually... See more
Sean Donnellan (owner) what a joke just ignores ALL emails from customers and supposedly ALL messages from his staff. Where's MY money after 4weeks knock, knock hello?! Vape Royale are nothing but th... See more
Excellent service was talked through what vapes where available and which liquid flavours there was. Easy quick collection, life saver as my vape had died. Had a new one within an hour. Had a few... See more
Company details
Written by the company
A wide selection of e-liquids from all over the world, from Dinner Lady to Cuttwood. From beginner to advanced Vaping kits and devices.
Contact info
22 ST PETERS ST, CT1 2BG, CANTERBURY, United Kingdom
- 01227 634222
- Hello@vapebythesea.co.uk
- vaperoyale.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Yes mate!!
I was like, nah!!
They was like, yeah!!
I was like, sure!!
They was like, Sure ting bruv!!
They were right 👍👍👍
Fast delivery (by hand) and great…
Fast delivery (by hand) and great service. Love coming here for my vape supplies as always get treated really well. Thank you for continuing the great service through lockdown even when closed!
Excellent service
Excellent service! I had some issues with my device and coils burning out. The lads in the shop asked me to drop the device off outside so they could take it in store to have a look whilst ensuring everything was COVID secure. Within 10 mins the issue was sorted and they gave me 5 new coils for FREE! Can’t recommend enough, they are always happy to help
Ordered this morning and they hand…
Ordered this morning and they hand delivered it to my door this evening was not even 12 hours amazing choice of vapes and juices will never go any where but here love the products and the staff treated like a vip every time
Always very helpful and got the latest…
Always very helpful and got the latest and best items thanks for all your help and advice really quick response online when you press chat option someone is there right away to help
Great experience
Went in to the Broadstairs shop as a complete 'Vape beginner' and not having a clue what to buy! With such a huge range of items on offer, Jordan took me under his wing and patiently explained the products most likely to suit my needs. He was very knowledgable and gave great advice; no hard sell thank goodness. Can't recommend highly enough... well done Jordan, I'll be back!!!!
Excellent customer service
Excellent customer service. I bought the wrong thing and they were still pleasent and helpful.
Delivery on time great product very…
Delivery on time great product very happy five stars
Great quality product
Great quality product, always have and always will use the Broadstairs store. Delivery quick and well communicated.
Friendly staff very helpful
Friendly staff very helpful, the best vape flavours say no more.
Great experience!
Amazing store that is not shy to fulfill difficult orders for demanding customers. Owner Seans customer commitment is exceptional.
You guys are amazing
You guys are amazing! Really helpful and love my vape! It’s made me cut out smoking completely!!
POOR ATTENTION CUSTOMER SERVICE
I have purchase my e-liquid on 6 September. Today (2020-09-26) i don´t have received it. 20DAYS!!!
I have contact with vaperoyale, without response.
Very poor Attention!!
I still have not recived my order and i…
I still have not recived my order and i found no way to contact you by mail.
directly So please get back to me and i will happily rate higher.
Thank you!
Fast turnaround
Fast turnaround. Good company. When I last bought from them they removed the postage cost as the items were delayed in transit.
Excellent service will use again
Best place to buy vape goods
Been buying products from vape royale for the past two years and they are the only vape store I trust 100%
The staff are friendly and have great knowledge about the products they're selling. I also purchase goods online and I always get exactly what I've ordered.
I would advice anyone to use their store as other shops would sell cheap knock offs.
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