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vapesourcing.uk Reviews 381

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TrustScore 3.5 out of 5

3.6

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the wide selection of items available and the competitive pricing, often finding products much cheaper than in physical stores. Reviewers frequently highlight the quick dispatch and delivery, with many receiving their orders promptly and safely packaged. The quality of the products, particularly vapes, is often praised, and some customers have had positive experiences with customer service resolving issues like faulty items. However, some reviewers were not happy with delivery times, especially when paying extra for next-day delivery that did not materialize, and reported issues with tracking information. A number of people also experienced poor customer service, describing rude responses, lack of communication, and difficulties in getting refunds or replacements for faulty products. Additionally, some customers received products with incorrect specifications, such as nicotine content, or found the quality of certain vapes to be poor and not as described.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast delivery, great... See more

Product

Reviewers mention ambiguous feedback about product quality and availability. Many customers praise the... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant frustration over... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Price

People report positive experiences with price, consistently finding products to be great value and much... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bear with me. No problem with the quality of the products, always get a response from customer services. Why not 5 ✨!!!??? Sometimes I have experience of delivery taking a little longer than I wo... See more

Rated 4 out of 5 stars

Warning do not pay extra for next day delivery. Each time I have ordered from this company I have paid an extra £5.50 for next day delivery they always sent by evri and taken over 4 days to arrive. I... See more

Rated 4 out of 5 stars

They had a massive selection of items and really well priced it would have been five star if the shipping would have been cheaper

Rated 4 out of 5 stars

It's a great product and great delivery, the flavor is nice (sweet peach) and overall great service.

Company details

  1. Electronic Cigarette Store

Written by the company

Welcome to VapeSourcing UK, your ultimate online hub for an extensive range of vaping products. At VapeSourcing UK, we are committed to providing our customers with the latest and most innovative vaping devices, e-liquids, and accessories from the world's leading brands.

Contact info

3.6

Average

TrustScore 3.5 out of 5

381 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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