While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a Limelight Freehand Gloom from Vapetime UK and i got this nice squonk mod at a great price, thanks to a great discount. Their service and their processing time are top notc... See more

Rated 5 out of 5 stars

I've used them for ages. Really good service with emails and postage, even discounts shipping if your order is a large letter. Fast shipping and obviously great products

Rated 5 out of 5 stars

I've used Vapetime for several years now and can find no fault whatsoever with their customer service. I reside overseas so when a product develops a fault it is not easy to send it back for assessmen... See more

Rated 5 out of 5 stars

The vapetime in Winchester is always clean and has friendly and helpful service. I often have hiccups with my vape and the staff member Peter is always ready to help me and explain to be how to preve... See more

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

Welcome to Vapetime UK, the premier source for top quality electronic cigarette supplies. Our goal is to create a comprehensive and robust list of high-end products for our clients, making it easy for them to find the perfect accessories to match their vaping needs and requirements. We understand that each of our clients have differing reasons for switching from traditional tobacco smoking to vaping. Some of them choose vaping over tobacco because they can control their nicotine intake using e-cigarettes, while some take to it because of the savings they get compared to buying pack after pack of cigarettes. Whatever reason you have for choosing to switch to vaping, it's important for you to get all your vaping accessories from the best electronic cigarette supplier. At Vapetime UK, we carry all the accessories you might need to start or improve your current vaping experience. Whether you're looking for an affordable e cigarette starter kit, or looking for a company that provides a wide range of e liquid flavours and formulations for your e cigs, you can rest assured that Vapetime UK brings only the very best in quality and customer satisfaction.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rare Excellence

Wonderful to be able to pick up the phone and speak to a person. So helpful. Super service and super speedy delivery. Puts the pleasure back into parting with your money. 👍

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

Best customer service ever, the owner of the shop will do anything to make your vape experience the best, he has just walked me through the yihi sx sl mini upgrade which took a bit of doing, not many vape shop owner whpuld that A+++++

February 13, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi John,

Many thanks for leaving your review and for your kind words. We fully understand that some of these devices are pretty technical and it really doesn't help when computers add just that little bit more drama. It was a pleasure to help you today and I am pleased I was able to walk you through, step-by-step, to upgrade your device despite the challenges. I hope you are now thoroughly enjoying your new SXmini purchase. If you have any vape related questions, would like advice with flavours or if we can be of service to you in future, please do not hesitate to contact us. We are always happy to help.

Tel: 0203 3718184
Email: enquiries@vapetime.co.uk

Thanks again and best regards

Vapetime Team

Rated 5 out of 5 stars

Very helpful

Very helpful, always prompt delivery. Never had a problem.

February 11, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi Lorna,

Many thanks for leaving your review and for your long & continued custom with us. Its great to hear that you are happy with your shopping experience. If you have any vape related questions, would like advice with flavours or if we can be of service to you in future, please do not hesitate to contact us.

Tel: 0203 3718184
Email: enquiries@vapetime.co.uk

Thanks again and best regards

Vapetime Team

Rated 5 out of 5 stars

got it very quickly

February 10, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi Cyrus,

Many thanks for leaving your review. We do our best to offer fast shipping so it is great to hear that you have received fast delivery of your items. If we can be of service to you in future, or if you would like any vape related advice at any point, please do not hesitate to contact us. We are always happy to help.

Tel: 0203 3718184
Email: enquiries@vapetime.co.uk

Rated 5 out of 5 stars

excellent service as per usual

February 10, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi Alan,

Many thanks for leaving your review. Its great to hear that you are happy with our service. If you would ever like any support with your SXmini device, or if we can be of service to you in future, please do not hesitate to contact us.

Tel: 0203 3718184
Email: enquiries@vapetime.co.uk

Thanks again and best regards

Vapetime Team

Rated 5 out of 5 stars

Ofe liquid

Great easy to order and fast dispatch

February 4, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi Debra,

Many thanks for your review. This is much appreciated. If you would ever like any vape related advice or help choosing hardware or e-liquid, please do not hesitate to contact us.

Enquiries@vapetime.co.uk
Tel: 0203 3718184

Thanks again and best regards

Vapetime Team

Rated 5 out of 5 stars

Vape time review.

Great service, fab company.

February 3, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi,

Many thanks for leaving your review. This is much appreciated. It is great that you are happy with our service & company. If you have any vape related questions , or if we can be of service to you in future, please do not hesitate to contact us.

Tel: 0203 3718184
Email: enquiries@vapetime.co.uk

Thanks again and best regards

Vapetime Team

Rated 5 out of 5 stars

Excellent vape retailer

Excellent vape retailer. Website clear and easy to use, great customer service and very quick delivery!

February 1, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi Wulfie,

Many thanks for leaving your fantastic review. This is much appreciated. It is great that you are happy with our service. If we can be of service to you in future, please do not hesitate to contact us.

Tel: 0203 3718184
Email: enquiries@vapetime.co.uk

Thanks again and best regards

Vapetime Team

Rated 5 out of 5 stars

Super fast shipping

January 30, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi Günther,

Many thanks for leaving your review. We do our best to offer fast shipping so it is great to hear that you have received fast delivery of your items to Austria. If we can be of service to you in future, or would like any vape related advice at any point, please do not hesitate to contact us. We are always happy to help.

Tel: 0203 3718184
Email: enquiries@vapetime.co.uk

Thanks again and best regards

Rated 5 out of 5 stars

very very good a1

January 29, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi Stephen,

Many thanks for leaving your review. Its great to hear that you are happy with your shopping experience. If you have any vape related questions , or if we can be of service to you in future, please do not hesitate to contact us.

Tel: 0203 3718184
Email: enquiries@vapetime.co.uk

Thanks again and best regards

Vapetime Team

Rated 5 out of 5 stars

Peter was a great help when I was being…

Peter was a great help when I was being particularly stupid and I thank him for that. I am always happy with service, products and speed of delivery. Madeline Brocklebank

January 27, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi Madeline,

Many thanks for leaving your review. We are always welcome customer calls. Most problems can be quickly resolved with a quick phone call. Its great to hear that you are also happy with our products and delivery times. If you have any vape related questions , or if we can be of service to you in future, please do not hesitate to contact us.

Tel: 0203 3718184
Email: enquiries@vapetime.co.uk

Thanks again and best regards

Vapetime Team

Rated 5 out of 5 stars

good quality oils have tried a few.

January 27, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi,

Many thanks for leaving your review. Its great to hear that you are happy with our products. If you have any vape related questions , or if we can be of service to you in future, please do not hesitate to contact us.

Tel: 0203 3718184
Email: enquiries@vapetime.co.uk

Thanks again and best regards

Vapetime Team

Rated 5 out of 5 stars

Great service

January 27, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi,

Many thanks for leaving your review. Its great to hear that you are happy with your shopping experience. If you have any vape related questions , or if we can be of service to you in future, please do not hesitate to contact us.

Tel: 0203 3718184
Email: enquiries@vapetime.co.uk

Thanks again and best regards

Vapetime Team

Rated 5 out of 5 stars

Stunningly quick response.

Stunningly quick response.Due to the small package of my purchase, they had the decency to return 2 pounds off of my postage expenses.
A professional move that i truly appreciated.

January 24, 2020
Unprompted review
Vapetime logo

Reply from Vapetime

Hi Thanos,

Thank you for leaving your review. It is great that you are happy with our customer service. We always try to ship items for less. When we can we will reimburse our customers. If we can ever advise on anything we do or just advise on vaping in general please don't hesitate to reach out to us.

enquiries@vapetime.co.uk
Tel: 0203 3718184

Thanks again for your custom,

Best regards

Vapetime Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look