While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing service from Vapoholics! I’ve ordered from Vapoholics several times now and they impress me every single time. My order was processed quickly, shipped fast, and arrived perfectly packaged.... See more

Company replied

Rated 5 out of 5 stars

Brilliant selection of high quality vape juice, and fantastic deals like bundle mix at bargain prices. Also, small delivery fee if purchasing small. Many thanks for your service, 'I will be back again... See more

Company replied

Rated 5 out of 5 stars

The product and service is top tier. I ordered the cannablitz kit and a spare pod. Arrived in great time and the sour tangie is fantastic, had a slight issue with the other pod but Laia dealt with the... See more

Company replied

Rated 1 out of 5 stars

I am writing to tell you that I am extremely extortionately exctatingly fuming. My vape was meant to arrive on Tuesday it is now Sunday that is 6 whole and 4 working days and nearly a week late!!!! I... See more

Company replied

Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

The UK's top-rated store for Premium Vape & CBD supplies! Welcome to a true wonderland of flavour where you’ll find all of your favourite indulgences. Here you’ll discover a delightful array of candy creations, juicy fruits, delicious desserts, and so much more, so step into our world and treat your taste buds to something truly unique! Masters of our craft, we’re real experts in all things vape-related, so whether you’re a vaping connoisseur or a complete beginner, you're in safe hands with us – so much so we were recently awarded the Platinum Trusted service award, and the Gold Trusted Service Award four years running for our exceptional customer service. We also stock the industry’s best vaping devices with Free Tracked delivery on all orders over £20, so whatever your needs, you’ll find everything you could wish for delivered straight to your door after just a few quick clicks. Welcome to Vapoholic.


Contact info

4.1

Great

TrustScore 4 out of 5

534 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st time Customer but great 1st time…

1st time Customer but great 1st time experience.
Ordered last Friday just before the bank holiday and the order arrived the next day on the Saturday, bang on the time I had been informed it would be via emails received after placing the order.
Upon discovering a mistake I had made (my fault entirely), after a couple of quick emails this morning, all sorted.
Great communication throughout.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Detailed product information

Brilliant shopping experience. Detailed information on each product which helped me choose what was right for me. So far very happy with what I have purchased. Delivery was super fast too, will definitely be a repeat customer!

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Loving the CBD Calm liquids, both the 3000 and 1000 strengths were great, and the flavours strong and convincing.

May 4, 2024
Unprompted review
Rated 1 out of 5 stars

I had a calm 600 puffs vape and it…

I had a calm 600 puffs vape and it stopped working after 5 days . I only took a few puffs in the evenings .These guys want me to send it back . What’s the point it don’t work and when this has happened to me with other things I normally get a replacement one . Send me another and I’ll send old one back !!

April 27, 2024
Unprompted review
Vapoholic logo

Reply from Vapoholic

We're very sorry you've received faulty vapes in your orders. As per our returns policy, we require these to be returned for testing before sending a replacement or taking other further action. We had sent you a pre-paid returns label in order to do this but unfortunately, this was rejected.

Rated 5 out of 5 stars

Easy site to use

My last review I gave was low! I said the liquid had no taste! But I changed my coil and the 50/50 fizzy cola liquid did shine through with great taste thought I better edit to reflect my last review

April 24, 2024
Unprompted review
Vapoholic logo

Reply from Vapoholic

We're very sorry to hear you didn't enjoy our 50/50 Cola flavour! We're more than happy to help you discover what flavours and liquids from our different ranges would suit you best so please don't hesitate to drop us an email and we can discuss this further with you.

Rated 5 out of 5 stars

First starter kit

Ordered a kit for my son as I'd had enough of buying disposals. Website was easy to use with lots on offer. Delivery was fast and most importantly my son is happy with his new kit. Would 100% recommend and will most definitely be using vapoholic again.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

It was a wonderful experience !

It was a wonderful experience, I really do love this product & so professional staff how they deal with customers. Ordering & delivery time is very accurate. Thanks for all staff & management🙏🏻.

April 25, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look