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Varo Bank Reviews 

5,506
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,900 reviews, reviewers had a great experience with this company. Customers consistently praise the seamless and simple user experience, finding it easy to sign up and navigate the banking app. Its efficiency and flawless design are highly regarded. Many appreciate the convenience and reliability of the service, noting direct deposits arrive early and the advance payment option provides significant help. However, some customers noted difficulties reaching live agents and reported inconsistent responses from customer support. Others experienced longer check clearing times, issues with advance amounts decreasing or becoming unavailable, and challenges with transferring or accessing deposited funds, including problems with features like Zelle.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with some customers experiencing significant issues such... See more

User experience

Customers generally report positive experiences with the user experience, finding the app easy to use,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as a great banking experience... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the easy-to-use app... See more

Application

Customers consistently note positive experiences with the app, praising its user-friendly interface, ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Varo has average check clearing waiting times. They have cash advances. They have a credit builder card. The cash load is not free but relatively easy even though the limit is pretty low. They do no... See more

Company replied

Rated 4 out of 5 stars

I enjoy the various Locations to load my Varo Debit Card and Varo Credit Card. When shopping, sometimes, I spend money periodically and while I"m at the business. I can load funds so I don't have to s... See more

Company replied

Rated 5 out of 5 stars

I have alot going on knowing exactly when my money will be deposited help alot with someone has anxiety. I just wish the app would be little bit better for people that has vision disability I have a... See more

Company replied

Rated 5 out of 5 stars

Simple to sign up and get started. The tools make understanding your options easy. I would ignore a lot of the noise they generate after you get started of lines of credit or the secured card. Those p... See more

Company replied


Company details

  1. Bank
  2. Financial Institution

About Varo Bank

Written by the company

Varo Logo

Take control of your money.

Join a bank that sets you up for a better financial future. From getting your paycheck 2 days early to no-fee banking to cash advances when you need them, peace of money starts here.

FDIC Logo

FDIC insured – backed by the full faith
and credit of the U.S. government.

Trustpilot Varo Banner
Varo Product Page

Free Banking

No monthly fees, 40,000 fee-free ATMs, and cash deposits for $0 at over 7,000 CVS nationwide.1  

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* Loans and optional services have fees

Varo Product Page

Early Direct Deposit

Get paid up to 2 days early when you set up your direct deposit with Varo.2  

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Varo Product Page

Varo Advance

One of the highest cash advance amounts around. Once qualified, borrow up to $250 instantly and $500 over time.3  

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Varo Product Page

High APY Savings

Save more with our super high Annual Percentage Yield. Earn 5.00% on your first $5,000.4  

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Varo Believe Credit Builder

No interest, no fees, no credit history required. Just an easy way to build your credit.5  

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Varo Product Page

Varo Line of Credit

The best way to access cash when you need it. Borrow between $600-$2,000. Eligibility required.6  

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Varo Product Page

Varo to Anyone

Send money to anyone, no matter where they bank. It’s fast, free, and secure.

Learn More
CNBC Logo

1 Fees apply to out-of-network withdrawals & cash deposits, Varo Advance, and Varo Line of Credit. A full list of Varo fees can be found here.

2 We give you access to your direct deposits from employer and government payers on the day we receive them, which is typically up to 2 days earlier than your scheduled pay date.

3 Based on April 2024 internal Varo research among single standalone loans with repayments of 30 days or less, no subscription fees or early wage payment requirements. Varo Advance(VA) is a small dollar line of credit. Initial limits range from $20-$250, work your way up to $500 over time. Fees range from $1.60 - $40 based on loan amount. Current limit can be viewed in the Varo App. Only one outstanding advance at a time, must be repaid in full prior to requesting a new advance. Varo Bank Account, with minimum Qualifying Direct Deposit (QDD) of $800 in current or previous calendar month required. Limits and eligibility evaluated daily and may change at any time. Qualifying direct deposits are electronic deposits of your paycheck, pension or government benefits (such as Social Security or unemployment) from your employer or government agency to the extent that can be identified. Tax refunds and government stimulus payments, Person-to-Person payments (such as Venmo or Varo to Anyone), and funds deposited using a Varo routing number are not considered a direct deposit. Add'l qualifications apply.

4 Annual Percentage Yield (APY) is accurate as of December 11, 2024. Start earning 2.50% APY, then qualify to earn 5.00% APY on your balance up to $5,000.00 next month by 1) Receiving direct deposit(s) totaling $1,000 or more; and 2) End the month with a positive balance in all your Varo Accounts. Qualifying direct deposits are electronic deposits of your paycheck, pension or government benefits (such as Social Security or unemployment) from your employer or government agency to the extent that can be identified. Tax refunds and government stimulus payments, Person-to-Person payments (such asVenmo or Varo to Anyone), and funds deposited using a Varo routing number are not considered a direct deposit.

5 Varo Believe is a secured credit card designed to help you build credit; however, a variety of factors impact your credit and not all factors are equally weighted. You must add money before using, money added sets the spending limit. Funds spent are held in your Varo Believe Secured Account to pay off any balance in full monthly, when due. Quals apply.

6 The Varo Line of Credit (VLOC) is a short term loan with credit limits ranging from $600 - $2000. A flat fee of $60 to $400 is assessed with each advance based on the amount. Once qualified your credit limit may fluctuate based on a variety of factors. You may only take one VLOC advance out at a time. Eligibility and/or credit limit information is available in the Varo App. Quals apply.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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1-star

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4.1

All reviews

(5,506)

1,782 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The fact that varo gave me 2nd chance

The fact that varo gave me 2nd chance, when i couldnt muster the strength to give my self a 2nd chance. Im all for varo.

June 1, 2026
Varo Bank logo

Reply from Varo Bank

Thank you so much for sharing! At Varo, we’re committed to making banking empowering for everyone. We’re here to help people reach their financial goals, every step of the way!

Rated 1 out of 5 stars

Someone hacked into my account while I…

Someone hacked into my account while I was in jail and took my money.

June 18, 2026
Varo Bank logo

Reply from Varo Bank

IID: a418a863-001f-4420-a20a-e3e9befd903a
The customer left a negative review as their Identity was misused when they were in jail

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

Varo Bank

I searched online for different bank account
And read them all. Varo was the best one. It is a life saver for me . I love the second card as it gives back.

June 18, 2026
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about a positive experience! Varo’s mission is all about making banking more inclusive. We’re thankful for those trusting us on their journey—we’re excited to keep supporting!

Rated 1 out of 5 stars

Absolutely Infuriating - Do Not Trust Them With Your Main Money

If I could give Varo zero stars, I would. I have been using this bank for a few months and everything seemed fine until this week when they completely ruined my life.
Out of nowhere, without a single warning or email explanation, my account was completely frozen. They locked me out of the app entirely. My direct deposit from work hit the account yesterday, and I can't touch a single dime of my own hard-earned money. I can't pay my rent, I can't buy groceries, and my automated bills are all about to bounce and hit me with fees.
Trying to get a human being on the phone or chat is a joke. You get trapped in an endless loop with their automated bot. When I finally got through to a real person after waiting on hold forever, they couldn't tell me anything. They just gave me a generic script about "security reviews" and told me it could take weeks to resolve, or they might just mail me a check.
On top of that, they constantly play games with their features. I was using Varo Advance for months, but because my payroll deposit was a day later than usual this week, they instantly disqualified me from the cash advance and dropped my savings interest rate.
This isn't a real bank; it's a broken algorithm. If you use them as a secondary card for pocket change, you might be fine. But do NOT make them your primary bank unless you want to wake up one day completely broke and locked out of your own life. Utterly unprofessional. Avoid them at all costs.

June 11, 2026
Unprompted review
Varo Bank logo

Reply from Varo Bank

The customer left a negative review because their account was suspended

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

I Love That I get Paid Early 😌 with…

I Love That I get Paid Early 😌 with direct deposit

June 16, 2026
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about a positive experience! Varo’s mission is all about making banking more inclusive. We’re thankful for those trusting us on their journey—we’re excited to keep supporting!

Rated 5 out of 5 stars

Great experience

Great experience

June 10, 2026
Varo Bank logo

Reply from Varo Bank

Your feedback made our day! At Varo, we strive to create a streamlined banking experience that helps you thrive financially. Knowing that we’ve been able to do that for you means the world to us! ♥️

Rated 5 out of 5 stars

Very easy to use

Very easy to use, and no gimmicks.

April 2, 2026
Varo Bank logo

Reply from Varo Bank

Your feedback made our day! At Varo, we strive to create a streamlined banking experience that helps you thrive financially. Knowing that we’ve been able to do that for you means the world to us! ♥️

Rated 5 out of 5 stars

Good

Good good good good

June 17, 2026
Varo Bank logo

Reply from Varo Bank

Your feedback made our day! At Varo, we strive to create a streamlined banking experience that helps you thrive financially. Knowing that we’ve been able to do that for you means the world to us! ♥️

Rated 1 out of 5 stars

All these online banking advertise how…

All these online banking advertise how you can get advanced loan or get a loan all you have to do is sign up. What they fail failure to tell you that you gotta do direct deposit, which is fine. I don’t have a problem with that but once they get you committed to doing a direct deposit to that place that bank then you should be able to have and be eligible to be to get a loan or get advanced loan. You shouldn’t have to wait after three or four months and because you plan on staying there anyway
People just don’t open online banking and get a cash advance and then shut it off so my experience was Vero and anybody else’s they lie they lie just like the loan companies lie about how they’re doing the solve credit pull and really they do a hard credit pole, and then it damage your credit. I was told that just today by another car dealership that said they did a soft credit pole and they said my credit is damaged by all the applications all the ones that said no it’s not gonna damage your credit. Well they damaged my credit anyway so Vero if you want me to take back my survey on you and what I think of you then it would be nice if you can offer me a small loan. I am in dire need of a small loan to get a vehicle because I wasn’t an accident and I no longer have a car so if you want to be a hero and help me out then give me a cash advance or alone so I can get a car thank you.

June 17, 2026
Varo Bank logo

Reply from Varo Bank

IID: 6574742e-4cba-462c-9740-ef7e53f5e547

The customer left a negative review because they were not eligible for Varo lending products.

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 1 out of 5 stars

Horrible bank

Horrible bank. Froze my account without even verifying anything with me and I had to file a complaint because I called their customer service and they wouldn't give me any information and locked me out of my account! Horrible!!! Run!!!

May 20, 2026
Varo Bank logo

Reply from Varo Bank

IID: e206d163-0a68-437e-b3c0-a0435dfa3dbc
The customer left a negative review and stated that their account was frozen, and we had locked them out of their account.

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

Your always let me no about my …

Your always let me no about my balance and your let me no about my income deposit

June 17, 2026
Varo Bank logo

Reply from Varo Bank

Your feedback made our day! At Varo, we strive to create a streamlined banking experience that helps you thrive financially. Knowing that we’ve been able to do that for you means the world to us! ♥️

Rated 5 out of 5 stars
Varo Bank logo

Reply from Varo Bank

Your feedback made our day! At Varo, we strive to create a streamlined banking experience that helps you thrive financially. Knowing that we’ve been able to do that for you means the world to us! ♥️

Rated 5 out of 5 stars

Ms.Izzard

Convenient

June 5, 2026
Varo Bank logo

Reply from Varo Bank

Your feedback made our day! At Varo, we strive to create a streamlined banking experience that helps you thrive financially. Knowing that we’ve been able to do that for you means the world to us! ♥️

Rated 1 out of 5 stars

Hell No.

They can't figure their shit out. You can only get help from AI, which is like asking the dumbest person you know to do your taxes. Your money's getting f*cked up.

June 12, 2026
Varo Bank logo

Reply from Varo Bank

IID: 616167ad-0bcf-4739-bc56-a4f9144b05c9
The customer left a negative review and stated they were unable to reach out to customer service for their concerns.
Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

Love occasional reminders on building credit.

Like getting occasional notices on how to build credit and reminders on using bill pay.

June 16, 2026
Varo Bank logo

Reply from Varo Bank

Thank you so much for sharing! At Varo, we’re committed to making banking empowering for everyone. We’re here to help people reach their financial goals, every step of the way!

Rated 5 out of 5 stars

Money is available right away from…

Money is available right away from transfer and send money feature.

June 16, 2026
Varo Bank logo

Reply from Varo Bank

It’s feedback like this that drives us to keep pushing forward—thanks for being part of the community!

Rated 5 out of 5 stars

I have had a good experience so far

I have had a good experience so far. I haven't had any issues with them.

June 16, 2026
Varo Bank logo

Reply from Varo Bank

It’s feedback like this that drives us to keep pushing forward—thanks for being part of the community!

Rated 5 out of 5 stars

You gave me a chance to get a cash…

You gave me a chance to get a cash advance and allowed a good amount of time to pay it back.

June 8, 2026
Varo Bank logo

Reply from Varo Bank

Thanks for the kind words! We’re so glad to be a part of many success stories and look forward to continuing to serve our customers! 🎉

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