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Varo Bank Reviews 

5,506
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,900 reviews, reviewers had a great experience with this company. Customers consistently praise the seamless and simple user experience, finding it easy to sign up and navigate the banking app. Its efficiency and flawless design are highly regarded. Many appreciate the convenience and reliability of the service, noting direct deposits arrive early and the advance payment option provides significant help. However, some customers noted difficulties reaching live agents and reported inconsistent responses from customer support. Others experienced longer check clearing times, issues with advance amounts decreasing or becoming unavailable, and challenges with transferring or accessing deposited funds, including problems with features like Zelle.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with some customers experiencing significant issues such... See more

User experience

Customers generally report positive experiences with the user experience, finding the app easy to use,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as a great banking experience... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the easy-to-use app... See more

Application

Customers consistently note positive experiences with the app, praising its user-friendly interface, ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Varo has average check clearing waiting times. They have cash advances. They have a credit builder card. The cash load is not free but relatively easy even though the limit is pretty low. They do no... See more

Company replied

Rated 4 out of 5 stars

I enjoy the various Locations to load my Varo Debit Card and Varo Credit Card. When shopping, sometimes, I spend money periodically and while I"m at the business. I can load funds so I don't have to s... See more

Company replied

Rated 5 out of 5 stars

I have alot going on knowing exactly when my money will be deposited help alot with someone has anxiety. I just wish the app would be little bit better for people that has vision disability I have a... See more

Company replied

Rated 5 out of 5 stars

Simple to sign up and get started. The tools make understanding your options easy. I would ignore a lot of the noise they generate after you get started of lines of credit or the secured card. Those p... See more

Company replied


Company details

  1. Bank
  2. Financial Institution

About Varo Bank

Written by the company

Varo Logo

Take control of your money.

Join a bank that sets you up for a better financial future. From getting your paycheck 2 days early to no-fee banking to cash advances when you need them, peace of money starts here.

FDIC Logo

FDIC insured – backed by the full faith
and credit of the U.S. government.

Trustpilot Varo Banner
Varo Product Page

Free Banking

No monthly fees, 40,000 fee-free ATMs, and cash deposits for $0 at over 7,000 CVS nationwide.1  

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* Loans and optional services have fees

Varo Product Page

Early Direct Deposit

Get paid up to 2 days early when you set up your direct deposit with Varo.2  

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Varo Product Page

Varo Advance

One of the highest cash advance amounts around. Once qualified, borrow up to $250 instantly and $500 over time.3  

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Varo Product Page

High APY Savings

Save more with our super high Annual Percentage Yield. Earn 5.00% on your first $5,000.4  

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Varo Believe Credit Builder

No interest, no fees, no credit history required. Just an easy way to build your credit.5  

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Varo Product Page

Varo Line of Credit

The best way to access cash when you need it. Borrow between $600-$2,000. Eligibility required.6  

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Varo Product Page

Varo to Anyone

Send money to anyone, no matter where they bank. It’s fast, free, and secure.

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CNBC Logo

1 Fees apply to out-of-network withdrawals & cash deposits, Varo Advance, and Varo Line of Credit. A full list of Varo fees can be found here.

2 We give you access to your direct deposits from employer and government payers on the day we receive them, which is typically up to 2 days earlier than your scheduled pay date.

3 Based on April 2024 internal Varo research among single standalone loans with repayments of 30 days or less, no subscription fees or early wage payment requirements. Varo Advance(VA) is a small dollar line of credit. Initial limits range from $20-$250, work your way up to $500 over time. Fees range from $1.60 - $40 based on loan amount. Current limit can be viewed in the Varo App. Only one outstanding advance at a time, must be repaid in full prior to requesting a new advance. Varo Bank Account, with minimum Qualifying Direct Deposit (QDD) of $800 in current or previous calendar month required. Limits and eligibility evaluated daily and may change at any time. Qualifying direct deposits are electronic deposits of your paycheck, pension or government benefits (such as Social Security or unemployment) from your employer or government agency to the extent that can be identified. Tax refunds and government stimulus payments, Person-to-Person payments (such as Venmo or Varo to Anyone), and funds deposited using a Varo routing number are not considered a direct deposit. Add'l qualifications apply.

4 Annual Percentage Yield (APY) is accurate as of December 11, 2024. Start earning 2.50% APY, then qualify to earn 5.00% APY on your balance up to $5,000.00 next month by 1) Receiving direct deposit(s) totaling $1,000 or more; and 2) End the month with a positive balance in all your Varo Accounts. Qualifying direct deposits are electronic deposits of your paycheck, pension or government benefits (such as Social Security or unemployment) from your employer or government agency to the extent that can be identified. Tax refunds and government stimulus payments, Person-to-Person payments (such asVenmo or Varo to Anyone), and funds deposited using a Varo routing number are not considered a direct deposit.

5 Varo Believe is a secured credit card designed to help you build credit; however, a variety of factors impact your credit and not all factors are equally weighted. You must add money before using, money added sets the spending limit. Funds spent are held in your Varo Believe Secured Account to pay off any balance in full monthly, when due. Quals apply.

6 The Varo Line of Credit (VLOC) is a short term loan with credit limits ranging from $600 - $2000. A flat fee of $60 to $400 is assessed with each advance based on the amount. Once qualified your credit limit may fluctuate based on a variety of factors. You may only take one VLOC advance out at a time. Eligibility and/or credit limit information is available in the Varo App. Quals apply.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

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4.1

All reviews

(5,506)

1,782 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No issues opening account

No issues opening account. Setting up direct deposit, cash advance even with less good credit, Believe secured card great option auto saving of percentage of deposit. All great

June 1, 2026
Varo Bank logo

Reply from Varo Bank

Your feedback made our day! At Varo, we strive to create a streamlined banking experience that helps you thrive financially. Knowing that we’ve been able to do that for you means the world to us! ♥️

Rated 5 out of 5 stars

I finally decided to set up my direct…

I finally decided to set up my direct deposit. I had no issue with receiving it. I'm still skeptical about other features of the app. One being you can't call customer service like a regular bank. I think you have to have an issue. So, I'm still learning. Another feature I didn't like is the linking of accounts to use for an advance. I have an account that I linked with most of my direct deposit that qualifies me for an advance. I still was not able to use. For this reason, I will give a three star rating on the advances.

June 18, 2026
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Reply from Varo Bank

It’s feedback like this that drives us to keep pushing forward—thanks for being part of the community!

Rated 5 out of 5 stars
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about a positive experience! Varo’s mission is all about making banking more inclusive. We’re thankful for those trusting us on their journey—we’re excited to keep supporting!

Rated 5 out of 5 stars

So easy to use

June 22, 2026
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about a positive experience! Varo’s mission is all about making banking more inclusive. We’re thankful for those trusting us on their journey—we’re excited to keep supporting!

Rated 5 out of 5 stars

I have been a Varo customer for 5+…

I have been a Varo customer for 5+ years and they are consistent, supportive, and professional. They have many services that help cover you in between paydays, ways to earn extra money, credit building etc. Strongly recommend.

June 21, 2026
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Reply from Varo Bank

This feedback makes our day! At Varo, we strive to create a streamlined banking experience that helps people thrive. Knowing that we’ve been able to do that means the world to us! ♥️

Rated 5 out of 5 stars

Easy and fast use hassle free and on…

Easy and fast use hassle free and on time . I Love My Varo

April 1, 2026
Varo Bank logo

Reply from Varo Bank

This feedback makes our day! At Varo, we strive to create a streamlined banking experience that helps people thrive. Knowing that we’ve been able to do that means the world to us! ♥️

Rated 4 out of 5 stars

Everything is fast and helpful

Everything is fast and helpful

June 21, 2026
Varo Bank logo

Reply from Varo Bank

Love to hear it! At Varo, service and simplicity are a priority. Thank you for taking the time to share your own experience! We look forward to continuing to serve you for many years to come.

Rated 5 out of 5 stars

When I opened an account I was…

When I opened an account I was unemployed and wasnt able do direct deposit. But with my new job and set up direct deposit, Varo allowed me to do a small advance after my second direct deposit. Thank you Varo Bank for believing in me.

June 20, 2026
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Reply from Varo Bank

We’re thrilled to hear about a positive experience! Varo’s mission is all about making banking more inclusive. We’re thankful for those trusting us on their journey—we’re excited to keep supporting!

Rated 1 out of 5 stars

I paid back my $250 advance back early…

I paid back my $250 advance back early Just for you all to drop me down to $50 as a single mother that was a major setback

June 18, 2026
Varo Bank logo

Reply from Varo Bank

IID: dc4622c8-2289-410b-affa-6e565404770b
The customer left a negative review as they were dissatisfied because their Varo advance eligibility was decreased even after they paid their advance repayment on time.

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

Love the card

June 18, 2026
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about a positive experience! Varo’s mission is all about making banking more inclusive. We’re thankful for those trusting us on their journey—we’re excited to keep supporting!

Rated 5 out of 5 stars

Good app

Good app, easy to use, quick registration, easy to open an account and use services

June 18, 2026
Unprompted review
Varo Bank logo

Reply from Varo Bank

Your feedback made our day! At Varo, we strive to create a streamlined banking experience that helps you thrive financially. Knowing that we’ve been able to do that for you means the world to us! ♥️

Rated 4 out of 5 stars

Relatively easy to use and navigate…

Relatively easy to use and navigate helpful and clear institutions

June 19, 2026
Varo Bank logo

Reply from Varo Bank

Love to hear it! At Varo, service and simplicity are a priority. Thank you for taking the time to share your own experience! We look forward to continuing to serve you for many years to come.

Rated 3 out of 5 stars

Unsatisfactory difference in identical deposit results for being applied to my account.

My 1st check deposit for $500.00 was available on my account within 3-4 days. My 2nd identical $500.00 deposit about 2 weeks later is not going to be available for 10 days. I don't know what these difference is but I am getting ready to set up a direct deposit and if this is the process I may go to different bank account as this kind of difference is not conclusive to the promt service I expect.

June 14, 2026
Varo Bank logo

Reply from Varo Bank

IID: 98863440-ece3-4436-83c0-3f3ea8f1d49e

The customer left a review stating that their Mobile check deposits takes too long to post.

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

Love the bank and its helping me with…

Love the bank and its helping me with my credit score

June 19, 2026
Varo Bank logo

Reply from Varo Bank

We’re thrilled to hear about a positive experience! Varo’s mission is all about making banking more inclusive. We’re thankful for those trusting us on their journey—we’re excited to keep supporting!

Rated 2 out of 5 stars

No customer service and Varo lend is…

No customer service and Varo lend is not picking up my direct deposits correctly and only giving g me 50 dollars

June 18, 2026
Varo Bank logo

Reply from Varo Bank

Your feedback is appreciated, and we’ll relay it to our customer service team to better refine the experience.
We realize limit changes are disappointing. However, we’ll keep reviewing eligibility every day for potential increases and notify customers in the app once it's available.

Rated 5 out of 5 stars

Love it great bank easy to use.

Love it great bank easy to use.
Chat needs a little work but everything else is fine

June 12, 2026
Varo Bank logo

Reply from Varo Bank

Love to hear it! At Varo, service and simplicity are a priority. Thank you for taking the time to share this experience! We look forward to continuing to serve our customers for many years to come.

Rated 2 out of 5 stars

cant used all the feature on the app

cant used all the feature on the app, and it doesnt work, and customer services do not try to help, they keep directing to online chat support

June 16, 2026
Varo Bank logo

Reply from Varo Bank

IID: fb68bde1-ef27-462d-b44f-c222776406b4

The customer left a negative review because they were unhappy as they were not able to use all the features in Varo app and also, they did not get the customer service as intended.

Review Response: We appreciate your review and we assure you that this is not an experience we want our customers to have. We want to better understand the issues you’ve been facing and provide some ways forward where we can. Though we can’t directly assist here, our 24/7 live chat support is available in the Varo app— just select My Varo > Help and support > Chat with us and our chatbot will guide you through your issue and get you connected to a live agent if needed. We’re dedicated to getting this resolved for you.

Rated 5 out of 5 stars

GREAT SERVICE

June 5, 2026
Varo Bank logo

Reply from Varo Bank

Love to hear it! At Varo, service and simplicity are a priority. Thank you for taking the time to share this experience! We look forward to continuing to serve our customers for many years to come.

Rated 5 out of 5 stars

Very good customer service and very…

Very good customer service and very understanding I appreciate you guys for the results

June 17, 2026
Varo Bank logo

Reply from Varo Bank

Love to hear it! At Varo, service and simplicity are a priority. Thank you for taking the time to share this experience! We look forward to continuing to serve our customers for many years to come.

Rated 4 out of 5 stars
Varo Bank logo

Reply from Varo Bank

Love to hear it! At Varo, service and simplicity are a priority. Thank you for taking the time to share your own experience! We look forward to continuing to serve you for many years to come.

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