Varuste.net Reviews 1,468

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, often finding items that are hard to locate elsewhere, and appreciate the competitive pricing. Many highlight the excellent quality of the products, noting that they meet expectations and are durable. Reviewers frequently mention the incredibly fast delivery, often arriving much sooner than anticipated, even for international shipments. However, some customers experienced issues with orders, including unexpected import taxes and additional fees upon delivery, making some purchases more expensive than anticipated. A few other people also felt that the product received did not match the description or photos online, and some noted problems with the return process or delivery companies.

What people talk about most

Product

Clients share positive opinions on product, with many praising the quality and selection available. Reviewers... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping times, with... See more

Price

Consumers generally express satisfaction with the pricing, often finding a wide selection of products at good... See more

Order

Customers consistently note ambiguous experiences with order, with some reviewers reporting issues such as... See more

Quality

People report positive experiences with quality, with many reviewers praising the genuine product quality and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the range and quality of products which Varuste sell. I’ve been buying dog sport products from them and they often have things available which are out of stock elsewhere and at competitive pr... See more

Company replied

Rated 4 out of 5 stars

Varuste has plenty of good gear and the prices are reasonable. My order arrived, but it took longer than expected and packaging wasn't very sturdy. Still, the products themselves were fine, so I'll or... See more

Company replied

Rated 5 out of 5 stars

Placed an order on friday, they sent in on monday, arrived on thursday, less than a week from Finland to Norway. Order confirmation and payment correct, what else do you need? First time I bought some... See more

Company replied

Rated 5 out of 5 stars

A wide selection, competitive prices, and a smoothly working online store. I’ve been a customer for years, and what I appreciate most is the flexible and consistently fast service. Every recent order... See more


Company details

  1. Sporting Goods Store
  2. Outdoor Clothing and Equipment Shop

Written by the company

Versatile selection of quality outdoor goods. Shop based in Helsinki, Finland and worldwide shipping through our webshop. Expert-level service with a friendly attitude catering all outdoor enthusiasts' needs. We provide only the best gear what we use ourself as well. So for short: only the best of the best gear will do. We keep our prices fair and our selection fresh. We are continuously hunting for interesting products for our and your delight. You're welcomed to visit us at our shop in Konala (North-West of Helsinki) or do easy and secure shopping in our webshop. We are here only for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 74% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

One of my favourites

One of my favourites! Quality stuff, excellent communication, smooth delivery, friendly prices! Highly recommended!

August 6, 2025
Unprompted review
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Reply from Varuste.net

Hello Rokas,

Thank you so much for your kind words!

We're delighted to be one of your favorite shops and are pleased to hear you enjoyed our quality products and service. Your recommendation means a lot to us, and we look forward to serving you again. :)

Wishing you happy trails and amazing outdoor adventures,

Varuste.net staff

Rated 5 out of 5 stars

High quality and fast shipping

High quality and fast shipping

August 12, 2025
Unprompted review
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Reply from Varuste.net

Hi Andy,

Thank you for your feedback!

We're thrilled that you were satisfied with the quality and speed of our service. We hope to assist you again in the near future. :)

Wishing you amazing outdoor adventures,

Varuste.net team

Rated 5 out of 5 stars

Trustworthy business

Great customer service and large selection of quality tactical gear, guns and gun related accessories. Would highly recommend.

August 5, 2025
Unprompted review
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Reply from Varuste.net

Hi L C,

Thank you for the amazing review!

We're glad to hear that you have found our selection to be extensive and appreciate our service.

Wishing you lovely outdoor adventures,
Varuste.net team

Rated 2 out of 5 stars

Charging for a product they never had in stock

I asked when the knog scout for Android is in stock. The person answered in about a month, just like their website says. I wrote to Knog, asking when a new batch will be delivered to the stores. They provided that there is no date when a batch will arrive to the stores, since they are not finished developing the product.
Varuste didnt even provide the information on the product, that the development is not even finished. Still, theyve charged the amount on my credit card, without even ever having the product in stock. This is a weird business model and cant be legal. They even assess the estimated time of arrival to be good in the order confirmation you get. How can they assess on something they have no idea about? Pretty sketchy in my opinion..
Still, i need the alarm and i dont want to deal with getting my money back, so im going to wait until its finished and sent to me. Never going back though.

July 25, 2025
Unprompted review
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Reply from Varuste.net

Hi Rasmus,

Thank you for your feedback!

We apologize for any confusion regarding the product information. In this situation, I would suggest you to reach out to our customer service team for further assistance and clarification.

Wishing you lovely outdoor moments,
Varuste.net team

Rated 5 out of 5 stars

Package came in 2 DAYS!!

Package came in 2 DAYS!!! That is top time not only for foreign companies but for Estonian ones too.

July 23, 2025
Unprompted review
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Reply from Varuste.net

Hi Karl,

Thank you for the review!

We're so happy to hear that the delivery was fast and you received your order in two days.

Wishing you lovely outdoor adventures,
Varuste.net team

Rated 5 out of 5 stars

"They use unreliable delivery companies…

"They use unreliable delivery companies that fail to deliver on time—even when you pay over €23 for priority or express shipping. Customers are often forced to travel to local depots, sometimes up to 100 km from the delivery address, just to retrieve their packages."

Edit: I’ve decided to revise my review based mainly on my experience as a foreigner living in Italy.

Varuste always responds quickly and offers a wide selection of trail running shoes at reasonable prices — many of which are hard to find elsewhere or have painfully long delivery times.

However, the disappointment with delivery companies and available shipping options remains unchanged.

July 17, 2025
Unprompted review
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Reply from Varuste.net

Hi Michal,

Thank you for the feedback.

We apologize for any inconvenience caused by the courier service. Please contact our customer service to see if there's anything we can do to assist you further.

Wishing you lovely outdoor adventures,
Varuste.net team

Rated 5 out of 5 stars

Amazing shopping experience

Wide range of products especially in the cycling range that I was looking for. My shopping arrived on time too.

July 16, 2025
Unprompted review
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Reply from Varuste.net

Hi gary,

Thank you for your feedback! We're delighted to hear you found our cycling range extensive and that your order arrived on time. We appreciate your support .

Wishing you lovely outdoor experiences,
Varuste.net team

Rated 1 out of 5 stars

Ordered 2 weeks ago numerous attempts…

Ordered 2 weeks ago numerous attempts to contact customer service and number just hangs up. sent 5 e mails and they still have not dispatched the order they said was in stock. I have asked that it be sent separately or don’t bother to send replacement lenses for Rex specs if they don’t want to pay for extra postage. Still no reply
Would not recommend

July 1, 2025
Unprompted review
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Reply from Varuste.net

Hi liz,

Thank you for the feedback.

I'm truly sorry to hear about your experience. Sometimes our customer service can get quite busy, and I apologize for the delay in responding. We strive to reply as quickly as possible, but it's unfortunate that it has taken longer this time. Please rest assured that we're working to address your concerns. Thank you for your patience.

Wishing you lovely outdoor adventures,
Varuste.net team

Rated 1 out of 5 stars

Changed my paid shipping option without notice – unacceptable

I placed an order with Variste Net and specifically selected DHL as the shipping method because I’ve had serious issues with FedEx in the past. I even paid extra to ensure DHL would handle the delivery.

To my surprise, Variste Net switched the shipping to FedEx without informing me. No email, no warning, no explanation — just a silent change to a carrier I explicitly tried to avoid.

This is a clear sign of disrespect for the customer’s choice and trust. Why offer a paid shipping option if you’re going to ignore it?

I will not be ordering from them again. Trust is easily lost, especially when companies make silent substitutions after taking your money.

Extremely disappointed.

July 14, 2025
Unprompted review
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Reply from Varuste.net

Hi Evgeny,

Thank you for the feedback.

I'm really sorry to hear about your poor experience. Please contact our customer service so we can investigate what happened. We apologize for any inconvenience and mistrust this has caused you.

Wishing you lovely outdoor adventures regardless,
Varuste.net team

Rated 5 out of 5 stars

Very good web shop with so plenty of…

Very good web shop with so plenty of relevant products.
Fair prices on European high-end products.
Quick shipment.
Superb and easy payment solution via Apple / Google-pay

July 1, 2025
Unprompted review
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Reply from Varuste.net

Hi Magnus,

Thank you for your feedback!

It's great to know you enjoyed our diverse product range, fair pricing, speedy delivery, and seamless payment options. Thank you for choosing us again!

Wishing you wonderful outdoor adventures,
Varuste.net team

Rated 5 out of 5 stars

Great prices

Great prices, fast delivery!

July 3, 2025
Unprompted review
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Reply from Varuste.net

Hi Valdemaras,

Thank you for the lovely feedback! We're glad to hear that you found our prices great and appreciated the fast delivery.

Wishing you amazing outdoor adventures,
Varuste.net team

Rated 5 out of 5 stars

Very satisfied with my purchases from…

Very satisfied with my purchases from Varuste. High-quality products, fast shipping and very reasonable prices. It has become my go-to website for sportswear.
Thank you

July 1, 2025
Unprompted review
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Reply from Varuste.net

Hi Serge,

We truly appreciate your kind words!

Knowing that Varuste has become your preferred choice for sportsgear is incredibly rewarding. We're delighted that our commitment to quality, fast delivery, and fair pricing has resonated with you.

Thank you for choosing us, and we can't wait to support your sporting endeavors with our products.

Wishing you amazing outdoor adventures,

Varuste.net team

Rated 5 out of 5 stars

Fast shipping worldwide

Once they process your order, which takes a couple days, the shipping only takes 3 days to get to the US. Coming from Finland, that’s super fast. Just make sure the item is in stock so it doesn’t get back ordered! Will definitely order again in the future.

June 11, 2025
Unprompted review
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Reply from Varuste.net

Hi Elliot,

Thank you so much for your delightful feedback!

We're thrilled to hear that you're impressed with our speedy shipping. We always strive to process orders quickly, and it's great to know that it makes a difference.

Some items are available for order even if not in stock, and we provide an estimated delivery time at checkout. In such cases, the order will ship once we receive the product.

Thank you once again and we look forward to serving you again in the future. :)

Wishing you amazing outdoor adventures and happy trails,

Varuste.net team

Rated 4 out of 5 stars

Great range of items

I love the range and quality of products which Varuste sell. I’ve been buying dog sport products from them and they often have things available which are out of stock elsewhere and at competitive prices. The products arrive quickly and are well packaged.

My only reservation is that the minimum order for the UK means I have to pay import tax on every order, it also means I have to add extra items other than the items I wanted to make the order up to the specified amount. But despite this, the items are still competitively priced and the range is great.

June 3, 2025
Unprompted review
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Reply from Varuste.net

Hello Claire,

Thank you so much for your kind words and for taking the time to share your experience with us.

We are thrilled to hear that you love the range and quality of our products, especially our dog sport items. It's wonderful to know that you've found what you need for your hobbies at competitive prices.

We sincerely apologize for any inconvenience caused by the import tax and the minimum order requirement for the UK. While we cannot influence customs decisions, we appreciate your understanding and continued support despite this challenge.

Thank you once again for choosing Varuste.net. We look forward to serving you again soon!

Wishing you amazing outdoor adventures and happy trails,

Varuste.net team

Rated 5 out of 5 stars

No complaints and good prices.

I have contacted them for questions etc. and got an answer the same or next day.
They have very good deals sometimes and on other products they are just competitive. They shipped fast, but as expected it takes longer to ship from Helsinki then Spain.

June 11, 2025
Unprompted review
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Reply from Varuste.net

Hi Roel,

Thank you for sharing your experience with us!

We appreciate your feedback and are delighted to know that our customer service and deals have been satisfactory for you. We understand that shipping times can vary, and we're committed to making the process as efficient as possible.

Thank you for choosing us, and we hope to serve you again in the near future. :)

Wishing you awesome outdoor adventures this summer,

Varuste.net team

Rated 5 out of 5 stars

Great service, competitive prices

Great service, quality products, competitive prices and fast delivery. What more could you want

May 20, 2025
Unprompted review
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Reply from Varuste.net

Hi Juuso,

Thank you so much for your fantastic feedback - we really appreciate it. :)

We're thrilled to hear that our service, prices, and quality products have met your expectations. Our goal is to provide an exceptional shopping experience, and it's wonderful to know we're hitting the mark. If there's ever anything more we can do for you, please don't hesitate to reach out!

Wishing you awesome summer full of outdoor adventures,

Varuste.net team

Rated 5 out of 5 stars

I have used this store for a few years ships to the ends of the earth…

I have used this store for a few years to shop from New Zealand .Items arrive in good order very quickly often 8 days or less. Very happy and I will continue to use them for my outdoor kit

May 24, 2025
Unprompted review
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Reply from Varuste.net

Hi Julie,

Thank you so much for your wonderful feedback!

It's fantastic to hear that our service has reached you all the way in New Zealand and that we've been able to deliver your outdoor gear swiftly and in perfect condition. We take pride in connecting with adventurers around the globe, and we're thrilled to be a part of your outdoor journey.

Thank you once again, we really appreciate your kind words. :)

The whole Varuste.net team wishes you amazing outdoor adventures and happy trails!

Rated 5 out of 5 stars

Excelent service

May 10, 2025
Unprompted review
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Reply from Varuste.net

Hi Jonas,

Thank you so much for your kind words!

We're thrilled to hear that you had an excellent shopping experience with us. We look forward to serving you again in the future.

Wishing you amazing outdoor adventures and happy trails,

Varuste.net team

Rated 5 out of 5 stars

Great product fast delivery!

May 9, 2025
Unprompted review
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Reply from Varuste.net

Hi Trond,

Thank you for your wonderful feedback - we really appreciate it!

We're thrilled to hear that you are pleased with the product and the speedy delivery. Your satisfaction is our top priority, and it's always great to know when we've met your expectations.

Looking forward to serving you again soon. :)

The whole Varuste.net team wishes you awesome outdoor adventures!

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service! I ordered a pair of Sordin Extreme Pro X ear protection, but realized I didn’t complete my address. I was then easily able to update my address with the support team on the live chat. I also then realized that the pair I ordered wouldn’t be in stock for a few weeks, so I was able to switch to a different version that was in stock. Varuste even covered the difference, despite it only being a few euros! On top of all that, the shipping was very quick. From Finland to my doorstep in Idaho, USA in just about 5 days. Overall, excellent prices and awesome service all around.

April 26, 2025
Unprompted review
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Reply from Varuste.net

Hi Anders,

Thank you so much for your awesome review!

It's fantastic to hear that our team could help you efficiently and that your order reached you so quickly. We strive to provide excellent service and value, and it's a pleasure to hear that we've succeeded in doing so.

If there's anything else we can do for you, please let us know. We can't wait to welcome you back!

Wishing you amazing outdoor adventures,

Varuste.net team

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