Vauxhallpartsdirect Reviews 2

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered some rims

Ordered some rims, I payed for them to be delivered then I get emails from the shipping company called Legacy shipping hub, asking me to pay the insurance fees of £250. I looked at the company house and the shipping company used by them looks fake, no tax payments made or nothing. I will be reporting them to trading standards

February 25, 2026
Unprompted review
Vauxhallpartsdirect logo

Reply from Vauxhallpartsdirect

Hi there, I'm sorry to hear about your experience. Unfortunately, we are unable to locate any details on our system. Could you please share your order number so we can investigate into this further?

We would also like to clarify that we are not affiliated with the courier you mentioned. We only use DHL for all of our parcels, and DHL will never request additional payments from customers after dispatch.

Please provide your order details at your earliest convenience, and we’ll be happy to assist further.

Kind regards,
VPD Team

Rated 4 out of 5 stars

I ordered floor mats for Mokka E

I ordered floor mats for Mokka E, and I have to admit I was a bit sceptical/alarmed when I received the confirmation email from "@fish-bros". So I had to research them to see if it was legit. I received the floor mats within 4 days of the order. They were genuine Vauxhall parts and look great.

The experience was ok, the delivery could have been faster but it met my expectations.

May 29, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look